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Bank Customer Service Manager Jobs (NOW HIRING)

Goodwill

Customer Service Manager

Lake Pleasant, NY · On-site

$18/hr

May perform tasks such as dropping off the bank deposit, helping at other stores, and attending ... One-year work experience in Retail Management, preferred * One-year customer service experience ...

Hobby Lobby Careers

Customer Service Manager

Gastonia, NC · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Amwaste

Customer Service Manager

West Point, GA · On-site

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Paramus, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Lone Tree, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Unclassified

Customer Service Manager

Manhattan, NY · On-site

$100 - $125/hr

Customer Service Manager | Brooklyn, NY $100,000 $130,000 About the Role A media company is looking for a Customer Service Manager to build out a CS system from the ground up, manage the team, and ...

Hobby Lobby

Customer Service Manager

Green Bay, WI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Transdev

Customer Service Manager

Modesto, CA · On-site

$78K - $85K/yr

Customer Service Manager Transdev is looking for a Customer Service Manager in Modesto, CA to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust ...

Hobby Lobby

Customer Service Manager

Lawrenceville, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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As of Sep 10, 2026, the average yearly pay for bank customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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Customer Service Manager

Tempe, AZ • On-site

Goodwill of Central & Northern Arizona
Charitable Organizations • 1 - 5K employees
Learn more about Goodwill of Central & Northern Arizonaexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Goodwill Of Central And Northern Arizona rating

5.5

Company rating: 5.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

1290 N Scottsdale Rd Tempe Arizona, 85281, +1 (480) 9686366
Starting Pay :$18.00 Hourly
Position Description:
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:

  • Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.

  • Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.

  • Conducts new goods inventory and ensures proper reporting.

  • Reconciles and balances all daily paperwork.

  • Ensures Team Members deliver excellent customer service to donors and customers.

  • Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.

  • Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.

  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.

  • Transfers to different stores at any given time due to business needs.

  • Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.

  • Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.

  • Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.

  • May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.

  • Processes complex sales transactions, including customer returns.

  • Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.

  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.

  • Provides regular mentoring, training, and coaching to develop skills of Team Members.

  • Plays critical role in driving company culture change efforts and change management processes.

  • Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.

  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • One-year work experience in Retail Management, preferred

  • One-year customer service experience required

  • Proficient in Microsoft Office Suite

  • Ability to pass a background check and drug screen, where applicable for position

  • Ability to speak and read English proficiently

  • High School Diploma or Equivalent preferred

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
  • 3 Medical Plans.
  • Employer Funded Health Reimbursement Account (HRA).
  • 3 Dental Plans.
  • Vision Plan.
  • 401K Traditional and Roth Plans.
  • Employer Paid Life Insurance.
  • Employee Assistance Program (EAP).
  • Paid Time Off; Sick and Vacation.
  • Paid Holidays.

These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( https://www.cisa.gov/be-cyber-smart/campaign ) to learn how to report it.
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