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Bank Assistant Jobs in Washington (NOW HIRING)

MVB Bank

Assistant Banking Center Manager

Reston, VA

The Assistant Banking Center Manager role is a multipurpose role that includes service, operations ... Adhere to, mentor, and monitor team members in bank security, compliance procedures and internal ...

Keller North America, Inc.

Banking Manager

Hanover, MD

$90K - $116K/yr

Oversee bank account administration, including account openings, closures, maintenance, and ... Identify risks and implement corrective actions to strengthen controls. * Assist with fraud ...

New

Keller North America, Inc.

Banking Manager

Hanover, MD

$90K - $116K/yr

Oversee bank account administration, including account openings, closures, maintenance, and ... Identify risks and implement corrective actions to strengthen controls. * Assist with fraud ...

New

Trustar Bank

Universal Banker

Bethesda, MD · On-site

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Mclean, VA · On-site

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Bethesda, MD

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Bethesda, MD

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank ...

Arundel Bank

Bank Teller - Severna Park

Severna Park, MD · On-site

$16 - $21.55/hr

At Arundel Bank you will feel like you are a member of the family. We are looking for community ... Fund new customer accounts, such as deposits, checking, CDs, IRAs, etc., and assist customers with ...

United Bank

Universal Banker

Washington, DC

$20.50 - $25.50/hr

Responsible for keeping current and being knowledgeable of all Bank's products and services in ... Based on customer's needs, makes recommendations on services/products that would assist customer in ...

United Bank

Universal Banker

Washington, DC

$20.25 - $25.50/hr

Responsible for keeping current and being knowledgeable of all Bank's products and services in ... Based on customer's needs, makes recommendations on services/products that would assist customer in ...

MVB Bank

Relationship Banker

Reston, VA · On-site

$19.25 - $25.25/hr

Comply with bank security and operational policies/procedures. * Display excellent communication ... Master computer programs used to assist clients in daily needs as well as any software skills ...

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Bank Assistant information

See Washington salary details

$22K

$56.7K

$110.6K

How much do bank assistant jobs pay per year?

As of Aug 29, 2026, the average yearly pay for bank assistant in Washington is $56,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,430.00 and $62,272.00 per year, depending on experience, location, and employer.

What is a bank assistant?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

How much do bank assistants make?

Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is the lowest position in a bank?

The lowest position in a bank is typically a teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may serve as a starting point for career advancement within the bank.

What are the most commonly searched types of Bank jobs in Washington?

The most popular types of Bank jobs in Washington are:

What cities in Washington are hiring for Bank Assistant jobs?

Cities in Washington with the most Bank Assistant job openings:

Bank Assistant jobs near you
Infographic showing various Bank Assistant job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 16% Part Time, 3% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,733 per year, or $27.3 per hour.

Community Bank Manager

Alexandria, VA • On-site

Burke & Herbert Bank & Trust
Commercial Banking • 201 - 500 employees

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

149th of 173 rated banks

Recommended by parents

Respectful managers

Learn more about Burke & Herbert Bank & Trustexternal

Full-time

Re-posted 20 days ago

Job description

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. 
 

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise. 
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. 
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. 
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. 
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills. 
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.

What Burke & Herbert Bank employees say

Pay

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