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Baggage Services Agent Jobs (NOW HIRING)

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$15 - $18.25/hr

Baggage Service Agent Menzies Aviation is seeking a full-time diligent Baggage Service Agent to join our International and Domestic Team. The Baggage Service Agent plays an important role in ensuring ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

wearegat

Airport Baggage Service Agent

El Paso, TX

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Menzies Aviation

Baggage Service Agent

Seatac, WA · On-site

$17.25 - $21.25/hr

Baggage Service Agent People. Passion. Pride. This is what has driven our team since 1833. Since ... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ...

wearegat

Airport Baggage Service Agent

El Paso, TX · On-site

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX · On-site

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

wearegat

Airport Baggage Service Agent

El Paso, TX · On-site

$14 - $17.25/hr

Baggage Service Agent A Baggage Agent plays a crucial role in the aviation and travel industry, ensuring that passengers' luggage is handled with care and efficiency from check-in to final ...

Unifi

Airport Baggage Service Agent-LIH/PT

Lihue, HI · On-site

$16/hr

Airport Baggage Service Agent-LIH/PT Unifi Aviation, LLC is looking for an Airport Baggage Service ... Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt ...

Unifi

Prospect Baggage Service Agent - DFW

Dallas, TX · On-site

$17 - $21/hr

Prospect Baggage Service Agent - DFW Job Title Prospect Baggage Service Agent - DFW Date Monday ... Our team of over 11,000 dedicated associates delivers essential services such as baggage handling ...

Menzies Aviation

Baggage Service Agent

Seatac, WA · On-site

$20.74/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ...

Menzies Aviation

Baggage Service Agent

Seatac, WA

$20.74/hr

... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ...

Unifi

Airport Baggage Service Agent-LIH/PT

Lihue, HI · On-site

$15.25 - $18.75/hr

General information Job Title Airport Baggage Service Agent-LIH/PT Date Monday, August 3, 2026 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 16.00 Full/Part Time Part Time ...

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Baggage Services Agent information

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How much do baggage services agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for baggage services agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a baggage services agent?

Baggage Services Agents are airport employees responsible for handling issues related to passenger luggage, such as lost, delayed, or damaged bags. They assist travelers by tracking and locating missing baggage, arranging for its delivery, and processing claims for damaged items. These agents often work at airline baggage service counters and use specialized tracking systems to resolve luggage concerns efficiently. Their goal is to provide support and ensure passengers' baggage issues are addressed promptly.

What skills and qualifications are needed to be a baggage services agent?

A Baggage Services Agent needs strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with airline baggage tracking systems, claims processing software, and airport security protocols is typically required. Excellent communication, patience, and problem-solving abilities help agents effectively assist passengers with lost or delayed luggage. These skills are crucial for ensuring efficient baggage handling, maintaining customer satisfaction, and upholding airline reputation.

What challenges do baggage services agents face during busy travel periods?

Baggage Services Agents often experience increased workloads during peak travel seasons, such as holidays or summer vacations. These periods can bring higher volumes of lost or delayed luggage, requiring agents to efficiently manage multiple cases while maintaining excellent customer service. Staying organized, remaining calm under pressure, and effectively communicating with both passengers and airline staff are key to handling these challenges successfully. Adaptability and problem-solving skills are essential in ensuring timely baggage resolution and customer satisfaction.

What is the difference between Baggage Services Agent vs Baggage Handler?

AspectBaggage Services Agent

Credential RequirementsCustomer service skills, airport security training, sometimes certification in baggage handling
Work EnvironmentCustomer-facing roles at airline counters or baggage claim areas
Employer & Industry UsageAirlines, airports, travel industry
Common Search & ComparisonCustomer service, passenger assistance, baggage handling

The main difference is that Baggage Services Agents focus on assisting passengers with baggage check-in, claims, and customer service, while Baggage Handlers primarily handle the physical movement and loading of luggage. Baggage Services Agents typically work at airline counters and require customer service skills, whereas Baggage Handlers work behind the scenes in baggage areas. Both roles are essential in the airline industry but serve different functions related to baggage management.

What cities are hiring for Baggage Services Agent jobs?

Cities with the most Baggage Services Agent job openings:

What states have the most Baggage Services Agent jobs?

States with the most job openings for Baggage Services Agent jobs include:

What are popular job titles related to Baggage Services Agent jobs?

For Baggage Services Agent jobs, the most frequently searched job titles are:

Baggage Services Agent jobs near you
Infographic showing various Baggage Services Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Baggage Service Agent - BSO

Atlanta, GA • On-site

Menzies Aviation
Aviation • 10K+ employees
Learn more about Menzies Aviationexternal

$15 - $18.25/hr

Other

Re-posted 26 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

Job description

Baggage Service Agent

Menzies Aviation is seeking a full-time diligent Baggage Service Agent to join our International and Domestic Team. The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft to and from their gates.

Requirements:

  • High school diploma
  • Previous experience working in an aviation environment, desired.
  • U.S. Customs Seal for access to CBP security areas.
  • Working knowledge of airport safety procedures
  • Ability to work shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
  • Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
  • Must be able to perform all duties in various weather conditions and time constraints
  • Ability to read, write, fluently speak and understand the English language

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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