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Backline Technical Support Jobs (NOW HIRING)

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As of Sep 9, 2026, the average hourly pay for backline technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Backline Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Event Center Production Manager

East Rutherford, NJ • On-site

Mall of America
Retail • 5 - 10K employees

$90K/yr

Full-time, Part-time

Re-posted 7 days ago


Mall of America rating

6.5

Company rating: 6.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz


Job description

The Production Manager will help launch and lead technical operations for a brand-new Event Center at American Dream in East Rutherford, NJ. This is a hands-on leadership role responsible for all production technical needs, including lighting, sound, video, rigging, staging operations, crew management, and event readiness.
Primary Responsibilities:
  • Oversee all technical production elements for event set up, load-ins, and load-outs, ensuring seamless execution across audio, lighting, video, staging, rigging, and backline.
  • Serve as the primary production contact for vendors, artists, promoters, and production managers, advancing events and coordinating all technical and logistical requirements.
  • Manage and maintain all venue production equipment, systems, and infrastructure, ensuring they are safe, functional, and show-ready at all times.
  • Develop, manage, and track production and technical budgets, including labor, equipment, rentals, and maintenance expenses.
  • Hire, train, schedule, and supervise full-time, part-time, and over-hire technical staff, fostering a professional, collaborative, and high-performance production team.
  • Advance events by reviewing technical riders, creating production schedules, confirming staffing needs, and coordinating equipment and labor requirements.
  • Collaborate closely with operations, programming, security, and front-of-house teams to ensure smooth show days and efficient backstage operations.
  • Enforce all safety standards, OSHA requirements, and venue policies related to rigging, electrical systems, and backstage operations.
  • Conduct pre-show and post-show walk-throughs to ensure production quality, safety, and adherence to venue standards.
  • Troubleshoot and resolve technical challenges quickly and effectively during rehearsals and live events.
  • Oversee load-in and load-out timelines to ensure efficiency, safety, and compliance with labor agreements and venue schedules.
  • Maintain accurate documentation including production schedules, equipment inventories, incident reports, and post-event recaps.
  • Ensure a professional, artist-friendly environment that supports high-quality performances and positive relationships with touring productions.
  • Stay current on industry trends, emerging technologies, and best practices to continually enhance production capabilities and guest experience.

Desired Qualifications:
  • 5+ years of technical theater, live event, or venue production experience.
  • Strong knowledge of lighting, audio, video, rigging, and stage operations.
  • Proven leadership and problem-solving skills.
  • Experience opening or operating a large-scale venue is a plus.
  • Vectorworks Spotlight proficient

The Event Center at American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

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