ZipRecruiter

Log In

1

Back Office Job Jobs (NOW HIRING)

Genesis OB/GYN

Back Office Medical Assistant

Scottsdale, AZ · On-site

$18.50 - $23.25/hr

Desert Sage OB/GYN is looking for a Certified Medical Assistant to join our back office clinical team with patient care. This position is a busy multifunctional position including patient intake ...

next page

Showing results 1-20

All JobsBack Office Job Jobs

Back Office Job information

See salary details

$13

$20

$26

How much do back office job jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for back office job in the United States is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.36 per hour, depending on experience, location, and employer.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational tasks that do not directly interact with customers, such as data entry, accounting, human resources, and IT support. These roles typically require organizational skills and familiarity with office software and systems.

What are the duties of a back office?

A back office job involves handling administrative tasks such as data entry, record keeping, processing transactions, and supporting front office functions. It often requires skills in computer applications, organization, and attention to detail, and may involve working with tools like spreadsheets and databases.

What are some common challenges faced in a back office role, and how can I prepare for them?

Back office roles often require managing high volumes of data entry, administrative tasks, or process support within tight deadlines. One common challenge is maintaining accuracy and attention to detail while handling repetitive tasks, as small errors can impact broader business operations. Additionally, adapting to changing technologies or workflow processes is essential, as many organizations continually update their back office systems. To prepare, focus on developing strong organizational skills, proficiency with office software, and a willingness to learn new tools and procedures. Proactive communication with team members also helps ensure smooth workflow and timely issue resolution.

What is the difference between Back Office Job vs Customer Service Representative?

AspectBack Office JobCustomer Service Representative
Primary ResponsibilitiesData entry, administrative support, record keepingHandling customer inquiries, resolving issues, providing product/service information
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with customers
Required SkillsOrganizational skills, attention to detail, basic computer skillsCommunication skills, problem-solving, patience
Common CertificationsNone required, but administrative certifications helpfulCustomer service certifications beneficial

Back Office Jobs focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with customers. Both roles are essential in business operations but differ in responsibilities and work environment.

What job makes $10,000 a month without a degree?

In back office roles, high-paying positions such as senior administrative managers or specialized financial analysts can earn around $10,000 monthly, especially with extensive experience and skills in areas like data management, software tools, or compliance. However, most roles at this level typically require relevant experience, certifications, or advanced skills rather than formal degrees alone.

What are back office jobs?

Back office jobs refer to roles within a company that support the core business operations but do not directly interact with customers. These positions typically involve administrative, accounting, data management, IT, or human resources tasks. Employees in back office roles ensure that the business runs smoothly by handling essential functions like record-keeping, payroll, compliance, and technical support. Despite being behind the scenes, back office jobs are crucial for the overall efficiency and success of an organization.

What are the key skills and qualifications needed to thrive in a Back Office Job, and why are they important?

To thrive in a Back Office Job, you need strong organizational abilities, attention to detail, and a basic understanding of administrative processes, often supported by a degree in business or a related field. Familiarity with office software such as Microsoft Office Suite, database management systems, and sometimes ERP platforms is typically required. Effective time management, problem-solving, and strong communication skills help individuals excel in supporting front-office operations. These skills ensure accurate processing, efficient workflow, and reliable support, which are crucial for the smooth functioning of any organization.

What do you do in a back office job?

A back office job involves handling administrative and support tasks such as data entry, record keeping, processing transactions, and managing documentation. These roles often require skills in organization, computer literacy, and familiarity with office software, and they typically support the front office or customer-facing functions of a company.
What cities are hiring for Back Office Job jobs? Cities with the most Back Office Job job openings:
What states have the most Back Office Job jobs? States with the most job openings for Back Office Job jobs include:
Back Office Job jobs near you
Infographic showing various Back Office Job job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $42,364 per year, or $20.4 per hour.
Medical Assistant - Back Office

Medical Assistant - Back Office

Family HealthCare Network

Visalia, CA • On-site

$19.25 - $24.25/hr

Full-time

Posted 15 days ago

Family HealthCare Network rating

8.2

Company rating: 8.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Job Description
Primary Accountability
The Medical Assistant - Back Office is responsible for supporting efficient patient flow while performing various aspects of the back office patient visit. This position will function within their scope of practice.
Description of Primary Responsibilities
  1. Responsible for supporting and monitoring patient flow in the back office.
    1. Scrubs appointments in advance to ensure necessary information is available for patient visit.
    2. Assists in the distribution of patients, including walk-ins.
    3. Keeps patients informed of wait times and ensures patients are properly flowed in system.
    4. Schedules patient appointments.
    5. Follows-up on "no-show" appointments and ensures messages and requests are responded to accordingly.
    6. Understands general front office workflows and is able to step in to support the front office when needed.
  2. Responsible for performing various aspects of patient visit.
    1. Reviews health record with the patient and updates clinical information such as current medication, medical, and surgical histories.
    2. Obtains vital signs and patient data.
    3. Initiates the follow-up of specialty care referrals and services per policy.
    4. Supports dispensary related functions, including requests for prescription refills, logging of medications, and pharmacy/patient phone calls.
    5. Completes necessary clinical forms required for patient visit such as patient assistance programs, PM-160's, and Staying Healthy Assessment forms.
    6. Maintains continuous communication within the patient care team.
  3. Responsible for performing important medical tests and procedures on patients.
    1. Prepares necessary instruments, room set up, and obtains consent for required procedures.
    2. Performs Quality Control of CLIA waived screening equipment.
    3. Performs CLIA waived screenings and properly documentation in system.
    4. Performs injection techniques.
    5. Preforms standing orders and clinical indicators such as immunizations, foot screening, and Tuberculosis screening.
    6. Performs specimen collection, preparation, and labeling.
    7. Performs veni-puncture procedures (if Venipuncture certified).
  4. Responsible for obtaining medical record releases, and ensuring the processing of medical record requests.
    1. Scans relevant documents into the electronic health record system.
    2. Performs documentation in the patient's electronic health record according to policy and training.
  5. Responsible for preparing and stocking exam rooms/lab and monitoring adequate supplies in stock.
  6. Responsible for discarding of Biohazard waste and sharps.
  7. Responsible for weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment.
  8. May also be responsible for maintenance of the mobile health unit
    1. In charge of weekly cleaning and restocking of mobile health unit, dumping septic tank and refueling the vehicle.
    2. Drives mobile health unit to and from various designated locations (as often as multiple times per day, after-hours, and on weekends)
    3. Maintains all vehicle logs and any DMV records as required.
    4. Assists disabled passengers and children into and out of vehicle.
    5. Immediately reports to supervisor any vehicle safety, maintenance and hazard issues.
    6. Cooperate with any 3rd party official or employee assigned to vehicle inspections.
  9. If functioning within the PACE program:
    1. Expected to perform within PACE's established policies, procedures, and regulations.
  10. Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Absenteeism is not being at work or failing to attend a paid workshop, training, or event unless the absence is protected by law.
  11. Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
  12. Performs other duties as assigned.

Description of Primary Attributes
Professional & Technical Knowledge:
Effective June 1, 2026, all individuals hired into the role must:
  1. Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, and technical skills.
  2. Have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5, and health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program.
  3. If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
  4. Have two years of experience or successful completion of a medical assistant externship with Family HealthCare Network.
  5. For Back Office Medical Assistants working in the PACE program - A minimum of one (1) year of documented experience working with the frail or elderly population. The experience used to satisfy this requirement can also be included in the 2-year experience required in number (3) above.

Technical Skills:
  1. Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
  2. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
  3. Ability to create basic presentations in Microsoft PowerPoint.

Licenses & Certifications:
  1. MA Certification required. MA Certification from a medical doctor will be considered.
  2. Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies.

Communications Skills:
  1. Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation.
  2. Effectively conveys technical information to non-technical audiences.

Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend waist, twist waist, squat, climb, kneel, reach above shoulder height, as well as the ability to lift, carry, push, or pull items up to 10 lbs (e.g., charts, medical supplies, small equipment).
Pay Scale:
Min Hourly Rate: $21.25
Max Hourly Rate: $29.33

What Family HealthCare Network employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply