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Back Office Employee Jobs in Appleton, WI (NOW HIRING)

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

We are a Wisconsin grocer that is committed to giving back to the communities it serves and ... by an employee to successfully perform the essential functions of this job. Reasonable ...

Back Office Support Services Payments, Wires, ACH, Fraud, Cards, Deposit Operations * Digital ... on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.

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Back Office Employee information

See Appleton, WI salary details

$13

$19

$26

How much do back office employee jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for back office employee in Appleton, WI is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Back Office Employee vs Customer Service Representative?

AspectBack Office EmployeeCustomer Service Representative
Primary RoleHandles administrative, clerical, and support tasks behind the scenesInteracts directly with customers to address inquiries and resolve issues
Work EnvironmentOffice setting, often in a back-end departmentFront-line, customer-facing environment
Required SkillsAdministrative skills, attention to detail, basic IT proficiencyCommunication skills, problem-solving, customer service skills
Common CertificationsNone typically required, but administrative certifications can helpCustomer service certifications may be advantageous

Back Office Employees focus on administrative and support tasks within an organization, working behind the scenes. Customer Service Representatives interact directly with clients, providing support and resolving issues. While both roles require strong communication skills, their work environments and daily responsibilities differ significantly.

What are considered back office employee jobs?

Back office employee jobs involve administrative and support functions that do not directly interact with customers, such as data entry, record keeping, payroll, accounting, and IT support. These roles typically require organizational skills and proficiency with office software and systems.

What does a back office employee do?

A back office employee handles administrative and support tasks that do not involve direct customer interaction, such as data entry, record keeping, processing transactions, and managing documentation. They often use software tools like spreadsheets and databases and support the front office team to ensure smooth business operations.

What qualifications do I need for a back office employee?

A back office employee typically needs a high school diploma or equivalent, with some roles requiring a bachelor's degree in fields like business, finance, or administration. Strong organizational skills, proficiency in office software such as Microsoft Office, and attention to detail are important; relevant experience or certifications in data entry, bookkeeping, or administrative support can also be beneficial.
Infographic showing various Back Office Employee job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,336 per year, or $19.9 per hour.

Freight Agent (Independent Contractor)

Brillion, WI โ€ข Remote

Other

Re-posted 11 days ago


Job description

About Primary Freight
Primary Freight is a freight brokerage with eight agent branches across the United States. As part of Primary Companies, we work alongside our asset based trucking operations, pallet manufacturing, and sawmill divisions to offer customers complete logistics solutions.


About the Role
We are looking for experienced Freight Agents to join our network as independent contractors. This is a 1099 contract position, not a W2 employee role, and compensation is 100% commission with no base pay. We state this upfront because this structure works best for agents who already have freight experience and an existing or transferable book of business.


As a Freight Agent, you bring your customer relationships and book the freight. Primary Freight provides the back office, technology, insurance, and carrier network so you can focus on moving loads and growing your accounts.


Day to Day Responsibilities

  • Prospect and contact potential shipping customers to build client relationships
  • Quote, book, and manage shipments from pickup through delivery
  • Negotiate rates with carriers and customers
  • Track loads and communicate proactively with shippers and carriers
  • Complete shipment documentation and resolve transit issues as they arise


What Primary Freight Provides

  • Cargo and liability insurance coverage
  • DAT load posting access and Truckstop login
  • Carrier onboarding and tracking software with access to 40,000+ vetted carriers
  • Company email, TMS access, and LTL portal access
  • EDI and customer portal capability
  • Customer invoicing, collections, and back office support
  • Orientation, training, and support transitioning existing customers
  • Fast carrier setup for new contracts


Qualifications

  • 2+ years of experience in freight brokerage, logistics, or transportation (required)
  • An existing or transferable book of business, or demonstrated ability to build one
  • Working knowledge of freight brokerage operations and carrier negotiation
  • Strong communication, negotiation, and problem solving skills
  • Background in customer service and account management


How Pay Works
This role operates on a revenue share model. You keep a percentage of the gross margin on every delivered load. Primary Freight's share covers the services we provide on your behalf, including insurance, TMS and load board software, carrier vetting and onboarding, customer invoicing, collections, and back office support. There are no fees, no startup costs, and nothing to purchase. You are never charged for the tools or support.