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Back House Associate Jobs in Ohio (NOW HIRING)

Rally House

$15.50 - $17.25/hr

Maintain clean, organized fixtures and back-of-house areas * Protect brand standards through attention to detail Service * Deliver a welcoming, energetic customer experience using the Party model

Rally House

$13.50 - $15/hr

Maintain clean, organized fixtures and back-of-house areas * Protect brand standards through attention to detail Service * Deliver a welcoming, energetic customer experience using the Party model

Rally House

Teammate (Retail Associate)

Strongsville, OH · On-site

$13.50 - $15/hr

Maintain clean, organized fixtures and back-of-house areas * Protect brand standards through attention to detail Service * Deliver a welcoming, energetic customer experience using the Party model

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Back House Associate information

What is a back house associate?

Back House Associates are staff members who work behind the scenes in establishments like restaurants, hotels, or retail stores. Their primary responsibilities often include tasks such as inventory management, stocking shelves, receiving deliveries, maintaining cleanliness, and supporting front-of-house operations. Unlike front-of-house employees who directly interact with customers, Back House Associates focus on ensuring that the business runs smoothly by handling essential operational duties. Their work is critical for maintaining efficiency and supporting overall customer satisfaction.

What are the main responsibilities of a back house associate during a typical shift?

As a Back House Associate, your primary responsibilities include receiving and organizing inventory, ensuring stock is properly stored, and assisting with restocking the sales floor as needed. You may also be tasked with maintaining cleanliness and order in storage areas, processing shipments, and supporting the sales team by preparing merchandise. This role often requires attention to detail and efficient teamwork, as you’ll frequently collaborate with front-of-house staff to ensure smooth store operations.

What are the key skills and qualifications needed to thrive as a back house associate, and why are they important?

To thrive as a Back House Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with inventory management systems, basic point-of-sale (POS) software, and warehouse equipment is often required. Reliability, teamwork, and the ability to work efficiently under pressure are standout soft skills for this position. These abilities ensure smooth store operations, accurate stock handling, and effective support for the front-of-house team.

What is the difference between Back House Associate vs Kitchen Staff?

AspectBack House AssociateKitchen Staff
CredentialsNone typically required, some food safety certificationsFood handler permits often required
Work EnvironmentBehind the scenes, prep areas, storageCooking, food prep, plating
Industry UsageRestaurants, catering, hospitalityRestaurants, cafes, food service
Job FocusInventory, cleaning, prep workCooking, assembling dishes

Back House Associates primarily handle food prep, inventory, and cleaning tasks behind the scenes, while Kitchen Staff focus on cooking and preparing dishes on the front lines. Both roles are essential in food service environments and often overlap in skills and certifications, but their main responsibilities differ based on their position in the kitchen workflow.

What cities in Ohio are hiring for Back House Associate jobs?

Cities in Ohio with the most Back House Associate job openings:

Infographic showing various Back House Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Seasonal Teammate (Retail Associate)

Cincinnati, OH • On-site

Rally House
Retail • 1 - 5K employees
Learn more about Rally Houseexternal

$13.50 - $15/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.
Job Description
The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.
Competencies
  • Social: Brings energy and enthusiasm to interactions with customers and teammates. Initiates conversations, builds connections, and helps create a fun, welcoming environment.
  • Customer Centric: Puts the customer first in every interaction. Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
  • Action Oriented: Takes initiative and gets things done. Sees what needs to be done and acts without waiting to be asked. Maintains urgency and follows through on commitments.

Responsibilities
People
  • Demonstrate Rally House values through positive teamwork and engagement with peers
  • Seek feedback and apply coaching to improve performance
  • Actively participate in training and skill drills to build service capability
  • Contribute to a welcoming, energetic, party atmosphere

Operations
  • Complete assigned tasks accurately and on time
  • Follow playbooks, loss prevention and safety guidelines consistently
  • Report operational issues, shortages, or concerns to leadership
  • Build working knowledge of store systems and daily processes

Merchandising
  • Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
  • Support floor moves and transitions under leadership guidance
  • Maintain clean, organized fixtures and back-of-house areas
  • Protect brand standards through attention to detail

Service
  • Deliver a welcoming, energetic customer experience using the Party model
  • Engage customers, identify needs, and recommend products
  • Resolve basic customer issues and escalate when needed
  • Represent Rally House with enthusiasm and professionalism

Results
  • Contribute to daily sales goals through service behaviors
  • Support promotions, launches, and event execution
  • Take ownership of personal performance metrics (conversion, UPT, AT)

Skills and Knowledge
Ability to work effectively in a fast-paced, team-oriented environment, Clear and effective communication skills, Enthusiastic attitude with a passion for sports and retail, Time management skills with the ability to prioritize tasks
Qualifications
  • Must be at least 16 years of age
  • Previous customer-facing experience preferred

Physical Requirements
  • Must be able to stand and walk for extended periods of time
  • Ability to lift up to 50 pounds
  • Ability to bend, reach, and climb ladders

Pay Range
$13.50 - $15.00

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