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Azure Identity Support Engineer Jobs in Oregon (NOW HIRING)

Parachute Health

Senior Associate Support Engineer

OR · On-site +1

You'll gain hands-on exposure to identity, endpoint, network, and cloud security, compliance, and ... Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning ...

Laserfiche

$29.33 - $37.50/hr

The Support Engineer primarily works with the Laserfiche reseller channel and customers to ... Work with Solution Providers and customers to provide technical support by identifying ...

Ping Identity

Staff Software Engineer, IDM Engineering

OR · On-site +1

$13K - $165K/yr

There is a wide variety of work including API development, identity protocol implementation ... Work closely with customer-facing support teams to resolve customer issues You have: * Wide ...

Ping Identity

Senior Software Engineer

OR · On-site +1

$110K - $137K/yr

There is a wide variety of work including API development, identity protocol implementation ... Work closely with customer-facing support teams to resolve customer issues You have: * Wide ...

Ping Identity

Senior Sales Engineer

OR · On-site +1

$135K - $155K/yr

... support, or training * Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC ... Microsoft Azure, Google Cloud Platform) * Successful delivery of a SaaS-based IAM solution

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Azure Identity Support Engineer information

What does an Azure Identity Support Engineer do?

An Azure Identity Support Engineer specializes in assisting customers with issues related to identity and access management within Microsoft Azure. Their responsibilities include troubleshooting authentication and authorization problems, configuring Azure Active Directory (Azure AD), and helping integrate identity solutions with other Microsoft services. They provide technical support, guidance on best practices, and may also help with security policies, single sign-on (SSO), and multi-factor authentication (MFA) setups. These engineers work closely with customers to ensure secure and efficient access to Azure resources.

What are some common challenges Azure Identity Support Engineers face when troubleshooting customer issues?

Azure Identity Support Engineers frequently encounter challenges related to diagnosing complex authentication and authorization problems, especially when customers have hybrid or multi-cloud environments. Issues often involve misconfigurations in Azure Active Directory, synchronization errors, or conditional access policies impacting user sign-in. Effective communication is essential, as engineers must guide customers through technical troubleshooting steps while collaborating with internal teams to resolve escalated incidents quickly. Staying current with Azure updates and security best practices also helps in proactively addressing potential issues.

What are the key skills and qualifications needed to thrive as an Azure Identity Support Engineer, and why are they important?

To thrive as an Azure Identity Support Engineer, you need expertise in identity management, authentication protocols, and a solid understanding of Microsoft Azure Active Directory, often supported by a degree in IT or computer science. Familiarity with troubleshooting tools, PowerShell scripting, and certifications such as Microsoft Certified: Azure Administrator Associate are highly beneficial. Strong problem-solving skills, effective communication, and the ability to remain calm under pressure help deliver exceptional customer support. These skills ensure secure and effective identity solutions while maintaining customer trust and system reliability.

What is the difference between Azure Identity Support Engineer vs Azure Security Engineer?

AspectAzure Identity Support EngineerAzure Security Engineer
Primary FocusManaging and troubleshooting Azure identity and access management issuesImplementing and managing security controls across Azure environments
CertificationsAzure Fundamentals, Azure Administrator, Azure Security certificationsAzure Security Engineer Associate, CISSP, CompTIA Security+
Work EnvironmentSupport teams, customer service, technical troubleshootingSecurity operations, risk management, security architecture

The Azure Identity Support Engineer primarily focuses on resolving identity and access issues within Azure, ensuring smooth user authentication and authorization. In contrast, the Azure Security Engineer concentrates on implementing security measures to protect Azure resources. While both roles require Azure certifications and involve technical expertise, their core responsibilities differ, with the support engineer centered on troubleshooting and user access, and the security engineer on proactive security management.

What cities in Oregon are hiring for Azure Identity Support Engineer jobs?

Cities in Oregon with the most Azure Identity Support Engineer job openings:

Global Product Support Engineer 2

Tualatin, OR • On-site

Lam Research Corporation
Manufacturing • 10K+ employees
Learn more about Lam Research Corporationexternal

Full-time

Re-posted 19 days ago

Lam Research rating

8.2

Company rating: 8.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

The group you'll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
  • GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
  • Involved in customer installation and training.
  • Provides support to customer/users where the product is highly technical or sophisticated in nature.
  • Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.
  • Lam Electrofill experience is preferred.
  • Work can take place at Lam facilities or in the field and can include travel with short notice (24-hour turnaround) ~25% - 30% Travel worldwide is a requirement of this position.

Who we're looking for
Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
  • Experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
  • Excellent written/verbal communication, fluent in English, and strong presentation skills.
  • Capable of structured problem solving (preferably using 8D methodology).
  • Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.
  • Service orientated and ability to work in a matrix environment.

Preferred qualifications
  • Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.

Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

What Lam Research employees say

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About Lam Research

Sourced by ZipRecruiter

Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Fremont, CA, US

Year founded

1980

Social media

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