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Aws Connect Jobs in Arizona (NOW HIRING)

CCaaS-Five9-GCP-Senior Engineer

Phoenix, AZ · On-site

$54.75 - $70.75/hr

Responsibilities : • Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ecosystem • Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and ...

We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact ...

New

AWS Architect

Tempe, AZ · On-site

$110 - $150/hr

Familiarity with AWS Well-Architected Framework and practical application of its pillars ... Contact center platform experience, including Amazon Connect (preferred). Our Benefits Because work ...

AWS Architect

Tempe, AZ · Hybrid

$62 - $81.50/hr

Familiarity with AWS Well-Architected Framework and practical application of its pillars ... Contact center platform experience, including Amazon Connect (preferred). Our Benefits Because work ...

Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53, ALB/NLB). * Implement SRE best practices: SLIs, SLOs, error budgets, and incident response. * Build ...

Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53, ALB/NLB). * Implement SRE best practices: SLIs, SLOs, error budgets, and incident response. * Build ...

Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53, ALB/NLB). * Implement SRE best practices: SLIs, SLOs, error budgets, and incident response. * Build ...

Configure and support authentication protocols including SAML, OAuth, and OpenID Connect. Manage Okta Federation integrations with internal and third-party applications. Support AWS and GCP identity ...

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Aws Connect information

See Arizona salary details

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How much do aws connect jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for aws connect in Arizona is $50.37, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $60.05 per hour, depending on experience, location, and employer.

What is an AWS Connect?

An AWS Connect job typically involves configuring, managing, and optimizing Amazon Connect, a cloud-based contact center service. Professionals in this role work on setting up call flows, integrating third-party applications, and analyzing customer interactions to improve service efficiency. They may also handle troubleshooting, security compliance, and automation using AWS services like Lambda, DynamoDB, and S3. Strong knowledge of cloud computing, VoIP, and customer experience strategies is essential for success in this role.

What are the typical daily responsibilities of an AWS Connect?

In an AWS Connect role, your day-to-day tasks often include configuring and managing cloud-based contact center solutions, monitoring system performance, and troubleshooting user or integration issues. You may also collaborate closely with IT teams, business leaders, and third-party vendors to gather requirements, design workflows, and implement new features. Regularly updating documentation, optimizing call routing, and ensuring data security are also key responsibilities. This role typically involves a mix of independent technical work and active teamwork to deliver seamless customer service experiences.

What are the key skills and qualifications needed to thrive in an AWS Connect?

To thrive in an AWS Connect role, you need strong cloud computing knowledge, experience with Amazon Connect setup and administration, and a background in contact center technologies. Familiarity with AWS services like Lambda, S3, and IAM, as well as AWS certification (such as AWS Certified Solutions Architect or AWS Certified Developer), is highly valued. Effective collaboration, troubleshooting skills, and clear communication are vital soft skills for resolving issues and aligning with cross-functional teams. These competencies ensure efficient deployment, management, and optimization of scalable, reliable contact center solutions for organizations.

Infographic showing various Aws Connect job openings in Arizona as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $104,765 per year, or $50.4 per hour.

CCaaS-AWS Connect-Senior Engineer

Objectways Technologies Llc

Phoenix, AZ

$104K - $143K/yr

Full-time

Re-posted 21 days ago


Job description

Role Description
We are seeking a CCaaS-AWS Connect-Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements.

Qualifications

  • Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. DevOps and Observability. 
  • Experience with automated release management using GitHub Actions. 
  • Experience in architectural design and modeling should possess strong skills in designing and modeling complex systems and architectures. 
  •  Good understanding of data structures, algorithms, and design patterns 
  • Great written communication and documentation abilities 
  • Strong understanding of cloud security architecture and Encryption and OAuth. 
  • Looks proactively beyond the obvious for continuous improvement opportunities. 
  • Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. 
  • Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.