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Avp Technology Delivery Manager Jobs (NOW HIRING)

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY

$150K - $180K/yr

Bachelor's degree and a minimum 7 years of experience IT project management, in lieu of education ... Understanding of Service Delivery function, including the need for standard and consistent ...

CFBank

AVP, Technology Security Officer

Columbus, OH · On-site

Provide support related to vendor management, including but not limited to Technology related vendors, general escalation, and communication. * Provide support to IT and to the organization on ...

Qvest US

Manager - Technology Delivery

Los Angeles, CA · On-site

$130K - $140K/yr

What We're Seeking Qvest US is seeking an experienced Management Consultant in Technical Delivery to join our growing consulting practice. In this role, you will lead several technology and business ...

Qvest US

Manager - Technology Delivery

New York, NY · On-site +1

$130K - $140K/yr

What We're Seeking Qvest US is seeking an experienced Management Consultant in Technical Delivery to join our growing consulting practice. In this role, you will lead several technology and business ...

Qvest US

Manager - Technology Delivery

New York, NY · On-site +1

$130K - $140K/yr

What We're Seeking Qvest US is seeking an experienced Management Consultant in Technical Delivery to join our growing consulting practice. In this role, you will lead several technology and business ...

NTT DATA Services

Technical Delivery Manager

Dallas, TX · On-site

$116K - $193K/yr

Ensure IT services are delivered according to agreed Service Level Agreements (SLAs). * Monitor ... Manage service reviews with clients and stakeholders. Operational Leadership * Lead infrastructure ...

Sagility LLC

AVP- IT Service Delivery

El Paso, TX · On-site

$191K/yr

Job title: AVP- IT Service Delivery Associate Vice President (AVP) - IT Service Delivery Location ... Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering ...

Inficare Technologies

IT Delivery Director

San Ramon, CA · On-site

$232K/yr

Job Title: IT Delivery Director Location: Bay Area, CA (San Jose, Palo Alto, San Ramon) - Onsite ... Manage geographically distributed delivery teams across multiple workstreams * Build trusted ...

Conflux Systems

Project Manager

Minneapolis, MN · On-site

Technology Delivery Manager • Green Card / W2 and Citizens are preferred. • This is CTH (Contract to Hire) position (minimum 6 months window) • Immediate Billing Start Date Primary skillset: o ...

CFBank

AVP, Technology Security Officer

Columbus, OH · On-site

$15 - $17.75/hr

Provide support related to vendor management, including but not limited to Technology related vendors, general escalation, and communication. * Provide support to IT and to the organization on ...

Invitation Homes

Director, Technology Delivery

Dallas, TX · Hybrid

$209K/yr

Staff, manage, lead, grow, and mentor project managers, project managers, and agile leads ... and delivery execution * Support and enforce Technology and Enterprise governance processes ...

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How much do avp technology delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for avp technology delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.

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Service Delivery Manager, AVP

Scarsdale, NY

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

$150K - $180K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Build and maintain relationships with the organization's business lines and communicate service updates.

  • Oversee operational aspects of the Service Delivery Team, including strategic projects, initiatives, and staff supervision.

  • Act as the primary escalation contact for desktop support issues and support end-user desktops and laptops with current platforms.

Job description

Hybrid/Scarsdale, NY
Pay Range: $150,000 - $180,000
Apple Bank is seeking an experienced Service Delivery Manager to build and maintain relationships with the organization’s business lines, as well as be responsible for coordinating and communicating service updates and introducing new services to our employee base. This position partners closely with the Head of Service Delivery to oversee all operational aspects for the Service Delivery Team, including strategic projects and initiatives. The incumbent provides coaching, development planning, and goal setting to junior staff and interacts with senior leadership on a regular basis regarding status updates and initiatives/opportunities for technological improvement.
The successful candidate will possess a track record of successful leadership as a service delivery professional and is a highly motivated and experienced problem solver with above average customer service and desktop engineering skills. The Manager must also have proven experience supporting end-user desktops and laptops with the most current platforms (Office 365, ServiceNow, Azure, Cloud Based Systems, etc.) This experience is required, as the position is part of the staff that handles escalations from our Service Desk Team.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Incorporate the principles of ITIL into the daily operational activities of the Service Delivery Team and when participating in joint team initiatives; supervise technical development of the Desktop Support Team and lead the day-to-day activities of staff.
  • Ensure that an effective/efficient level support is provided within the desktop support environment for all hours of support, including afterhours and weekend coverage.
  • Act as the primary escalation contact from a desktop support level prior to escalation to other support groups.
  • Assist in the product management of ServiceNow to ensure that the needs of the customer are met, while also ensuring that the stability of the platform is maintained.
  • Assist in the creation and execution of policies and procedures that comply with regulatory requirements as dictated by NYDFS and FFIEC.
  • Document common issues, causes, and solutions; develop policies/procedures, user-guides, FAQs and web-based guides; provide content for the Bank’s IT intranet page.
  • Oversee service delivery engagement to ensure compliance with change and risk management, as well as audit/regulatory controls, involving data gathering, analyses, and reporting.
  • Develop and leverage reporting to identify current trends and recurring issues; develop actionable plans to address these issues.
  • Partner with various teams throughout the organization including Network and Server Infrastructure, Quality Control, Information Security, Internal Audit, and IT Governance, Risk, & Compliance (IT-GRC), etc.
  • Identify, analyze, and solve problems in a timely and organized manner utilizing industry best practices/ procedures.
  • Maintain knowledge of IT industry to effectively address ongoing demands for enhancements to existing network and services, which may include team or individual research, as well as testing, reading, and attending conferences.
  • Perform other duties as requested.

SKILLS, EDUCATION, & EXPERIENCE

  • Bachelor’s degree and a minimum 7 years of experience IT project management, in lieu of education, 12 years of direct related work experience.
  • Proven experience supporting end-user desktops and laptops with the most current platforms (Office 365, ServiceNow, Azure, Cloud Based Systems)
  • Experience working closely with SMEs, project managers, and process owners to capture business requirements to translate them into technical specifications and develop ServiceNow functionality.
  • Experience in automation and scripting: PowerShell, Scripting, Batch, etc., required.
  • Understanding of Service Delivery function, including the need for standard and consistent responses.
  • ServiceNow Application Developer Certification is a plus.
  • Understanding of root cause analysis.
  • Must be cybersecurity knowledgeable.
  • Foster teamwork and partner across functional areas to deliver seamless service to customers.
  • Experience in writing reports, business correspondence, and procedure manuals.
  • Strong understanding of networking and related services.
  • Excellent interpersonal and communication skills (verbal + written); must be skilled at communicating technical concepts to non-technical employees.
  • Ability to identify and escalate situations requiring urgent attention.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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