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Avp Member Experience Jobs (NOW HIRING)

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AVP Member Service

Greenville, SC · On-site

AVP Member Services Location: Grove Branch, Greenville, SC 29605 Employment Type: Full Time Work ... Experience: Three years to five years of similar or related experience. Education: (1) A bachelor ...

Safety National

AVP of Consumer Lending

Sumter, SC · On-site

... exceptional member experience through all consumer lending channels Responsible for direct ... AVP of Loan Servicing for approving, tracking, and processing indirect loans. • Supervises ...

AT&T

AVP-Member of Tech Staff (Agentic API)

Bothell, WA · On-site

Yes Education & Experience: * Bachelor's degree (BS/BA) preferred in Engineering, Computer Science ... Our AVP-Member of Tech Staff jobs earn between $237,800.00 - $427,900.00 USD Annual. Not to mention ...

AT&T

AVP-Member of Tech Staff (Agentic API)

Atlanta, GA · On-site

Yes Education & Experience: * Bachelor's degree (BS/BA) preferred in Engineering, Computer Science ... Our AVP-Member of Tech Staff jobs earn between $237,800.00 - $427,900.00 USD Annual. Not to mention ...

AT&T

AVP-Member of Tech Staff (Agentic API)

Dallas, TX · On-site

Yes Education & Experience: * Bachelor's degree (BS/BA) preferred in Engineering, Computer Science ... Our AVP-Member of Tech Staff jobs earn between $237,800.00 - $427,900.00 USD Annual. Not to mention ...

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How much do avp member experience jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for avp member experience in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

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Infographic showing various Avp Member Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

AVP, Member Growth

Indianapolis, IN • Hybrid

Financial Center First Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Financial Center First Credit Unionexternal

Full-time

Posted 16 days ago

Job description

POSITION TITLE: Assistant Vice President Member Growth
DEPARTMENT: Administration
POSITION REPORTS TO: Vice President Growth
POSITIONS SUPERVISED: Sales Teams
FLSA: Exempt (Salary)
POSITION GRADE: 14
EMPLOYMENT TYPE: 7101 East 56th Street, Indianapolis; Limited Hybrid
POSITION SUMMARY
The Assistant Vice President of Member Growth is expected to embody our vision of inspiring financial wellness and delivering high-quality service to both internal and external members. This leader champions and promotes our core values to Care, Listen, Learn, Solve, and Act, while modeling our leadership commitment to being an intentional, aligned, and accountable team. Through this approach, the AVP Member Growth ensures clarity of purpose, alignment across the organization, and extreme ownership of outcomes.
The Assistant Vice President of Member Growth is responsible for leading the Credit Union's Health Savings Account (HSA) Sales and Implementation Team and the Inbound and Outbound Relationship Sales Team. This position develops and executes strategies to grow membership, deposits, lending, and HSA programs while delivering exceptional member experience. The AVP provides leadership, coaching, and performance management to ensure sales goals are achieved, implementation processes are executed efficiently, and member relationships are strengthened through proactive outreach and consultative financial solutions
ESSENTIAL FUNCTIONS amp; RESPONSIBILITIES
  • Build, mentor, coach, and lead high-performing teams.
  • Foster a culture of collaboration, innovation, accountability, and continuous improvement.
  • Accountable for managing operating expenses within approved budgets, identifying opportunities for efficiency, and adjusting plans to meet organizational goals, while supporting strong financial performance.
  • Lead the Relationship Team Manager and HSA team in achieving their individual and team goals.
  • Accountable for achieving established production, growth, member engagement, and operational performance goals across assigned departments.
  • Demonstrate comprehensive knowledge of all credit union products including deposit and lending products, services, and processes.
  • Use strong interpersonal skills and influence to achieve sales goals. Overcomes objections with persuasion and persistence. Display confidence in presenting appropriate solutions to fit members’ needs.
  • Monitor HSA portfolio performance, implementation metrics, sales activity, and client satisfaction, using data analytics to identify trends and drive continuous improvement.
  • Develop and execute strategic initiatives to grow the Credit Union's Health Savings Account (HSA) portfolio through new employer partnerships, expanded member participation, and increased account utilization.
  • Lead and oversee the HSA Sales and Implementation Team, providing coaching, performance management, and professional development to achieve production and service goals.
  • Foster a culture of consultative sales, accountability, continuous improvement, and exceptional service within the HSA and Relationship team.
  • Ensure compliance with all safety, security and compliance programs, including but not limited to BSA, AML, OFAC, security, and safety, exercising awareness regarding suspicious activity, money laundering or fraudulent behavior.
  • Performs other duties as assigned.

EDUCATION AND EXPEREINCE
  • Bachelor’s degree from a four-year (4) college or university.
  • Minimum (7) years of progressive experience in HSA, member experience, outside sales, retail delivery, and lending.
  • Minimum of three (3) to five (5) years of leadership experience with demonstrated success leading teams, developing talent, managing performance, and achieving organizational objectives, ideally within financial services.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) with the ability to effectively utilize a variety of business, financial, and industry-specific software applications.

LEADERSHIP EXPERIENCE
  • Lead with intention, alignment, and accountability.
  • Build and develop high-performing teams who are aligned to organizational goals and accountable for results.
  • Drive a culture of collaboration, breaking down silos and fostering shared ownership across the organization.
  • Communicate clearly and effectively, influencing all levels.
  • Make sound, timely decisions that balance organizational priorities, risk, and member experience.
  • Demonstrate professionalism, integrity, and sound judgment in all interaction.
  • Hold self and others accountable for commitments, ensuring follow-through and measurable progress against established goals.

WORKING ENVIRONMENT STANDARDS amp; EXPECTATIONS
Work is primarily performed in an office environment using standard business equipment, with workspaces that are typically climate controlled. This role may require occasional lifting or moving of items up to 15 pounds. The position involves a combination of sitting, standing, walking, and frequent use of hands for tasks such as typing and operating office equipment. Unobstructed vision and hearing are essential to effectively perform job functions.
This role requires strong cognitive and interpersonal abilities, including attention to detail, sound judgment, problem-solving, effective communication, and the ability to analyze information and manage multiple priorities. Success in this position also requires initiative, adaptability, and the ability to remain focused and composed in a dynamic work environment.

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