SummaryThis position serves as a Technical Support Operations Group (TSOG) Manager and reports directly to the Technical Operations, Technical Services Organization Manager. Incumbent directs the operations of multiple technical teams within the Technical Operations, Technical Services Organization.
Learn more about this agencyDutiesHelp
Directs the work of subordinate managers and/or employees for more than one organizational unit/project/program within a major subdivision. Work usually includes a mixture of routine and complex projects/programs based on the objectives of the major subdivision/LOB/SA. Managerial duties typically affect employees and managers in more than one organizational unit/program and include: planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.
Incumbent has authority for administrative and technical direction of the assigned workforce consisting of managers and specialists who provide in-depth technical expertise to managers and specialists, evaluate and optimize the performance of facilities and services in the NAS and analyze alternate course of action in the management and improvement of NAS systems. Organizational span on control impacts a large segment of the flying public, the aviation industry and business commerce.
Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the major subdivision.
Participates in the planning and execution of organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives.
Contacts are primarily within the organizational unit, major subdivision and the LOB/SA with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other program purposes.
Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Ensures the alignment of programs with the tactical (short-term) objectives of the major subdivision.
Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Work typically impacts directly on program objectives for more than one organizational unit and for the major subdivision.
RequirementsHelp
Conditions of employment- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- A current SF-50 must be submitted.
- Award SF-50 or an SF-52 will not be accepted.
QualificationsCandidates must have One Year (52 weeks) of specialized experience equivalent to the next lower level (FV-J, FG/GS-14) that is typically in or related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform in this position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization
Specialized experience may include but is not limited to: Technical experience gained in positions within organizations that are responsible for design, development, operations, maintenance performance and evaluation of the NAS. This experience may be acquired through functions such as the acquisition and development of NAS program and systems; the operations and maintenance functions in field facilities and the evaluation and performance functions in District Offices, regional offices and/or headquarters.
Qualifications must be met by the closing date of this vacancy announcement.
MANAGERIAL EVALUATION CRITERIA: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA)/Leadership and Management Dimensions narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA/Managerial Selection Factor.
In lieu of providing a KSA/Managerial Selection Factor narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each Managerial Section Factor. Your work history examples should be specific and clearly reflect the highest level of ability. Your Managerial Selection Factor answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.
EducationEducation may not be substituted for experience at this grade level.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional informationWe may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Supervisory/Managerial Training Requirements: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within prescribed time frames.
Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required.
Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5 year period reinvestigation.
Interview Statement: If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Pay-Setting: This position is covered under Core Compensation. Additional information about pay-setting is available on the following website: https://my.faa.gov/employee_services/pay_perf/pay/core_comp_plan.html#ps
Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume must have your official employment start/end dates, position title, series, grade/pay band level, and work schedule (Full-Time/Part-time hours) on your work history.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.