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Aviation Material Representative Jobs (NOW HIRING)

STS Technical Services

Aviation Parts Runner

Philadelphia, PA · On-site

$16.25 - $20/hr

Position Summary The Aviation Parts Runner reports directly to the Station Manager or Materials Manager, as applicable. This position is responsible for the safe, timely, and accurate movement of ...

Crane WW

Material Handler - Aviation Logistics

Las Vegas, NV · On-site

$16 - $19.50/hr

Loads materials into vehicles and installs strapping, bracing or padding to prevent shifting or ... The physical demands described here are representative of those that must be met by an employee to ...

HEICO

Material Handler

Peachtree City, GA

$15.50 - $18.75/hr

... of aviation components for accurate customer order processing. Essential Duties and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

HEICO

Material Handler

Peachtree City, GA · On-site

$15.50 - $18.75/hr

... of aviation components for accurate customer order processing. Essential Duties and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Lucix

Material Handler

Peachtree City, GA · On-site

$15.50 - $18.75/hr

... of aviation components for accurate customer order processing. Essential Duties and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

HEICO

Material Handler

Peachtree City, GA · On-site

$15.50 - $18.75/hr

... of aviation components for accurate customer order processing. Essential Duties and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Menzies Aviation

... hazardous materials, and environmental standards). * Oversee audits, inspections, incident ... Represent the organization in industry forums, audits, and critical incidents. Safety, Security and ...

Heico

Material Handler

Peachtree City, GA · On-site

$15.50 - $18.75/hr

... of aviation components for accurate customer order processing. Essential Duties and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Aviation Material Representative information

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How much do aviation material representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for aviation material representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an aviation material representative do?

An Aviation Material Representative is responsible for managing and coordinating the supply, distribution, and inventory of aircraft parts and materials. They ensure that the necessary components are available for maintenance, repair, and operations, working closely with maintenance teams, suppliers, and logistics providers. Their role includes tracking orders, inspecting materials for quality, and maintaining accurate records to support aircraft safety and efficiency. They play a critical part in minimizing downtime and keeping aviation operations running smoothly.

What are the key skills and qualifications needed to thrive as an aviation material representative?

To thrive as an Aviation Material Representative, you need strong knowledge of aviation parts, inventory management, supply chain logistics, and typically a background in aviation or materials management. Familiarity with inventory tracking software, ERP systems like SAP, and aviation regulatory documentation is also essential. Excellent organizational skills, attention to detail, and effective communication are critical soft skills in this role. These competencies ensure efficient, compliant materials handling and timely support to aviation operations, which are crucial for safety and operational continuity.

What are some common challenges faced by aviation material representatives, and how can they be effectively managed?

Aviation Material Representatives often face challenges such as coordinating the timely delivery of critical aircraft parts, managing inventory levels, and handling urgent requests from maintenance teams. Effective communication and strong organizational skills are essential to anticipate and resolve potential supply chain disruptions. Building solid relationships with suppliers and maintenance staff helps streamline processes and ensures that aircraft downtime is minimized, which is crucial in this fast-paced, safety-focused industry.

What are popular job titles related to Aviation Material Representative jobs?

For Aviation Material Representative jobs, the most frequently searched job titles are:

Customer Support Field Representative - Executive Aviation

Columbus, OH • On-site

Embraer
Aviation • 10K+ employees
Learn more about Embraerexternal

$15 - $20.25/hr

Other

Re-posted 15 days ago

Embraer rating

8.4

Company rating: 8.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Position Summary
  • This position is 100% onsite and based in Columbus, Ohio, and is a key member of Embraer's Customer Care Center Technical, headquartered in Brazil.
  • Serve as Embraer's dedicated on-site Customer Support Representative for a key Executive Aviation customer, acting as the primary liaison for all technical and operational support matters.
  • This role is responsible for delivering exceptional customer experience by ensuring fleet safety, availability, and operational performance while building strong, long-term customer relationships. As a trusted advisor and advocate, this position coordinates support across Embraer's global organization to provide timely solutions, proactive communication, and high-quality service.
Job Responsibilities
  • Serve as the primary customer-facing representative and trusted advisor for a key Executive Aviation customer, ensuring a high level of satisfaction through responsive support and proactive engagement.
  • Build and maintain strong customer relationships by understanding operational needs, anticipating challenges, and providing strategic guidance that enhances fleet reliability and performance.
  • Manage customer expectations and deliver exceptional service in fast-paced, time-sensitive environments, including the coordination and resolution of multiple Aircraft on Ground (AOG) events in conjunction Customer Care Center Technical team.
  • Manage and respond to AOG events, maintenance and troubleshooting questions, and operational support requests while maintaining a strong focus on customer experience, responsiveness, and service quality.
  • Act as the primary point of contact for customer inquiries, technical concerns, and escalated service issues, ensuring timely updates, clear communication, and effective resolution.
  • Coordinate cross-functionally with Engineering, Materials, Supply Chain, Quality, Manufacturing, Customer Relationship Management, and other internal teams to advocate for customer needs and drive successful outcomes.
  • Provide on-site consultation and technical support, guiding customers through troubleshooting processes and ensuring aircraft are returned to service safely and efficiently.
  • Analyze technical data, maintenance trends, and fleet performance information to deliver actionable recommendations that improve operational efficiency and customer satisfaction.
  • Proactively communicate service updates, technical recommendations, maintenance planning considerations, and product improvements to support customer operations.
  • Develop customized support strategies by gaining a deep understanding of customer operations and leveraging Embraer resources, technical publications, service bulletins, and best practices.
  • Lead customer-focused continuous improvement initiatives that enhance service delivery, operational effectiveness, and overall customer experience.
  • Monitor key service metrics and customer feedback to identify opportunities for improvement and implement solutions that strengthen customer partnerships and support Customer Care Center Technical objectives.
  • Collaborate with customers and internal stakeholders to identify preventive measures, resolve recurring issues, and improve long-term fleet performance.
  • Proactively identify recurring trends and systemic issues, gather and analyze relevant data, and escalate concerns to the appropriate stakeholders, including EFTC, Engineering, Program Management, CRM, and other cross-functional teams as necessary.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
  • Preferred BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline.
Experience:
  • Preferred at least 3 years of experience in technical support roles within the aviation/aeronautical industry.
  • Extensive technical experience and proven record in troubleshooting, specific to Embraer Executive Aircraft.
  • Preferred experience in field service support and customer relations/service functions.
Knowledge, Skills and Abilities:
Consider adding or elevating the following competencies:
  • Strong customer relationship management and stakeholder engagement skills.
  • Ability to build credibility and trust with executive-level customer representatives.
  • Demonstrated commitment to customer satisfaction and service excellence.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to influence and coordinate cross-functional teams on behalf of the customer.
  • Strong conflict resolution, negotiation, and issue-management capabilities.
  • Experience managing escalated customer concerns and delivering successful outcomes.
  • Customer-centric mindset with the ability to balance technical requirements and business priorities.
Working Conditions / Environment/ Special Requirements
  • Flexibility to work outside regular business hours, including weekdays, weekends, and holidays.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal regulations.
  • Ensure employment law, work security/safety rules, and company policy and procedures compliance.
  • The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.

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