Job Summary:
SpaceX is a pioneering company focused on making human life on Mars a reality through advanced technologies. They are seeking an Operations Engineer to ensure the performance and reliability of aviation processes, working on troubleshooting, data analysis, and process improvement for the Starlink aviation fleet.
Responsibilities:
• Lead technical investigations with tight timelines by diving into isolated or fleet-wide performance or reliability issues which affect our customers and present findings to executives
• Build and maintain critical infrastructure, tools, processes, and custom software to objectively assess the performance and reliability of Starlink aviation hardware
• Apply data science and statistical inference skills to analyze data and build models that help improve customer experience and drive business growth and operational efficiencies
• Develop tooling and operational processes to drive improvements to customer experience, time to resolution of customer issues, and enable efficient hardware processing and troubleshooting
• Build and maintain data pipelines, automated metric aggregation, and dashboards to give visibility and alert on performance and reliability metrics
• Drive positive business outcomes across disciplines including engineering, production, test, inventory, quality, supply chain, and customer experience
Qualifications:
Required:
• Bachelor’s degree in engineering, computer science, data analysis, or other STEM discipline
• 1+ years of experience with SQL
• 1+ years of experience with data analysis in Python/R
Preferred:
• 1+ years of experience with Bash scripting
• Strong coding skills: clean, efficient, and well-documented code with a foundation in software design principles
• Familiarity with data science and machine learning fundamentals (regression, classification, clustering, anomaly detection)
• Strong analytical skills: statistical analysis, data visualization, and quantitative reasoning
• Experience building predictive models and analytics pipelines
• Experience with developing and deploying tools used for data analysis
• Experience in a technical operational role under the pressure of a live service or production environment
• Excellent written and verbal communication skills, ability to make presentations to engineers, team members, internal customers, and management
• Proven ability to build efficient analytics pipelines and applications
• Experience in electrical, RF, Wi-Fi, and network engineering
• Ability to work effectively in a dynamic environment that includes working with changing needs and requirements
• Ability to identify customer needs, gather requirements, and execute independently
• Ability to take on projects that require initiative and developing new expertise
Company:
SpaceX develops and operates rockets, satellite networks, and AI infrastructure including launch, connectivity, and cloud services. Founded in 2002, the company is headquartered in Hawthorne, USA, with a team of 1001-5000 employees. The company is currently Late Stage.