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Avaya Jobs in Springfield, VA (NOW HIRING)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors. Ability to communicate ...

UC Field Support Engineer

Camp Springs, MD · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services. * Proficiency ...

UC Field Support Engineer

Camp Springs, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services. * Proficiency ...

... Avaya and/or Cisco platforms, call center features and operations. • Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors. • Ability to communicate ...

Showing results 21-40

Avaya information

See Springfield, VA salary details

$30

$49

$75

How much do avaya jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for avaya in Springfield, VA is $49.80, according to ZipRecruiter salary data. Most workers in this role earn between $40.19 and $63.80 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are popular job titles related to Avaya jobs in Springfield, VA?

For Avaya jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Avaya jobs in Springfield, VA look for?

The top searched job categories for Avaya jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Avaya jobs?

Cities near Springfield, VA with the most Avaya job openings:

Infographic showing various Avaya job openings in Springfield, VA as of August 2026, with employment types broken down into 80% Full Time, 3% Part Time, 2% Temporary, and 15% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $103,580 per year, or $49.8 per hour.

$175K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Voice Engineer
Chantilly, VA
TS/SCI with Poly
 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia.


We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterpriselevel Cisco Unified Communications solutions across a complex, highly secure environment.

Key responsibilities:

  • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
  • Implement nextgeneration voice system technologies and support firstarticle engineering.
  • Participate in security accreditation activities for all voice systems.
  • Manage PKI/certificate requirements across Cisco UC components.
  • Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
  • Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
  • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
  • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
  • Collaborate with customers and internal teams to gather and refine system requirements.
  • Ensure compliance with enterprise standards, policies, and security procedures.
  • Work within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
  • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

Required Qualifications:   

  • Minimum of eleven (11) years of relevant Voice/UC engineering experience
  • Strong technical expertise in:
  • Working within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • SIP signaling and call flows
  • Secure RealTime Transport Protocol (SRTP)
  • SIP, MGCP, H.323
  • TCP/IP networking
  • MPLS transport environments
  • DNS and DHCP
  • RTP media handling
  • Experience supporting secure, enterprisescale voice environments
  • Ability to troubleshoot complex call routing, signaling, and interoperability issues
  • Strong communication skills for documentation, requirements analysis, and customer interaction

Desired Qualifications

  • Advanced expertise in SIP signaling, call flows, and multivendor integration
  • Experience with H.323 in mixedprotocol environments
  • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
  • Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
  • Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
  • Familiarity with government security accreditation processes and PKI/certificate management
  • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

  • The expected salary range within the Washington, DC metropolitan area is: $175,000 - $195,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.