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Avaya Jobsexternal in Washington (NOW HIRING)

National Capitol Contracting (NCC)

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Telecommunications Analyst

Washington, DC · On-site

Administer Avaya Communication Manager, System Manager, Session Manager, AVP, AES, WFO, and CDR solutions. * Manage supporting virtual servers, VMware ESXi hosts, and Windows and Linux server ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... Avaya environments • Experience with secure communications devices such as VoIP endpoints, STEs, Viper phones, and encryption devices • Familiarity with government security accreditation ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$100 - $125/hr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments * Experience with secure communications devices (VoIP endpoints, STEs, Viper phones ...

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How much do avaya jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for avaya in Washington is $54.00, according to ZipRecruiter salary data. Most workers in this role earn between $43.56 and $69.13 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are the most commonly searched types of Avaya jobs in Washington?

The most popular types of Avaya jobs in Washington are:

What are popular job titles related to Avaya jobs in Washington?

For Avaya jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Avaya jobs in Washington look for?

The top searched job categories for Avaya jobs in Washington are:

What cities in Washington are hiring for Avaya jobs?

Cities in Washington with the most Avaya job openings:

Avaya jobs near you
Infographic showing various Avaya job openings in Washington as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 84% In-person, 2% Hybrid, and 14% Remote job distribution, with an average salary of $112,313 per year, or $54 per hour.

Senior Unified Communications Engineer (Avaya exp req.)

Optivor Technologies LLC

Crofton, MD • On-site

Full-time

Re-posted 3 days ago

Job description

Optivor Technologies has a rewarding opportunity for an Senior Avaya “core” unified communication (UC) engineer responsible for design, implementation, configuration, troubleshooting, daily operation and upgrading of “core” Avaya Aura Products including: System Manager, Session Manager, Communications Manager, Media Server, Voice Gateways G450/G430/G650, Application Enablement (AES), CC Elite, SIP trunks and SIP endpoints.

 

** This Role can be located anywhere in the United States**

**This is travel heavy position, supporting our client projects throughout the United States, Travel up to 50% of the time**

The ideal candidate will have deep experience with:

  • Customer relations during project initiation, implementation, close out and post cut support
  • Developing and implementing a complete Avaya Aura UC Solution for site deployment.
  • Developing and implementing dial plans to include dial plan migration in session manager and communications manager, and use of Provision to export, modify and import dial plans.
  • Windows Server 2016/2019 DHCP / DNS / CA configuration and implementation.
  • Generation and installation of internal and external CA certificates.
  • Avaya systems security hardening, including knowledge of implementing systems to comply with Military Unique Deployment Guides.

Minimum qualifications for this position:

  • Minimum 7 years UC Engineer experience, OR combination of a Bachelor’s degree in telecommunications, computer science or related field PLUS at least 4 years UC Engineer experience.
  • Proven expertise with System Manager, Session Manager, Communication Manager R7 or later.
  • Minimum 4 years hands-on leadership of voice projects and teams with Avaya Aura UC enterprise portfolio.
  • Current Avaya Certifications or Credentials for Aura platforms, R7 or later.
  • Current certification or recently held Security+ or equivalent DoD 8570 qualification.
  • Ability to travel a minimum of 50% of the year.
  • Must be able to qualify for a SECRET clearance.

Desired qualifications for this position:

  • Microsoft Server 2016 / 2019 physical and virtual server deployment in a VMware ESXi 6.5 or higher environment.
  • Avaya CMS R18 or later installation, upgrade, administration and reporting experience.
  • Avaya IX Messaging R10 or later installation, upgrade and administration experience.
  • Avaya Session Border Controller R7 or later installation and upgrade experience.
  • Large, multi-site voice/server/network systems planning, design and installation experience.
  • System and enterprise level backups for Aura, Microsoft and VMs

 

Optivor is an equal opportunity employer committed to a diverse workforce. M/F/D/V.