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Avaya Voice Telecom Engineer Jobs (NOW HIRING)

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center ... Avaya Cloud Office (ACO) * Voice infrastructure * SIP-based communications * IVR solutions

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Avaya Modular Messaging voice mail system. * Avaya AES servers * Avaya SES server * Avaya System ... Create telecom documentation, defining equipment and circuit inventory. * Participates in ensuring ...

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Avaya Modular Messaging voice mail system. * Avaya AES servers * Avaya SES server * Avaya System ... Create telecom documentation, defining equipment and circuit inventory. * Participates in ensuring ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ... Maintains high level of expertise in current and emerging technologies Create telecom documentation ...

Henry Schein One

$73K - $95K/yr

As a Telecom Engineer you help power the communication platforms that keep our business connected ... You'll provide frontline support for NICE CXone, RingCentral, and next-generation cloud voice ...

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Avaya Voice Telecom Engineer information

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How much do avaya voice telecom engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for avaya voice telecom engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

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For Avaya Voice Telecom Engineer jobs, the most frequently searched job titles are:

Infographic showing various Avaya Voice Telecom Engineer job openings in the United States as of June 2026, with employment types broken down into 25% As Needed, 25% Part Time, and 50% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Avaya Telecom Engineer

Charlotte, NC • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 29 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination