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Av Vc Support Jobs (NOW HIRING)

EOS

AV Specialist

New York, NY

$80K - $93K/yr

Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level * Tier 2 event support assistance and kickoff for in-person, hybrid, and virtual events and webinars (Zoom)

EOS

AV Specialist

New York, NY · On-site

$80K - $93K/yr

Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level * Tier 2 event support assistance and kickoff for in-person, hybrid, and virtual events and webinars (Zoom)

EOS

AV Specialist

New York, NY · On-site

Escalation point for all AV/VC needs that cannot be resolved at the Tier 1 level * Tier 2 event support assistance and kickoff for in-person, hybrid, and virtual events and webinars (Zoom)

EOS

AV/VC Escalations Technical Lead

New York, NY · On-site

The AV Escalations Technical Lead supports video conferencing equipment and provides ongoing ... This position is responsible for resolving issues related to in-room technology, including AV/VC ...

SpaceX

AV Technician

Cape Canaveral, FL

Support AV/VC solutions locally and globally to support in-region teams. * Support events around the SpaceX office from an audio/visual standpoint, and occasional out-of-hours event support.

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How much do av vc support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for av vc support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an AV VC Support role?

AV VC Support roles involve providing technical assistance and troubleshooting for audio-visual (AV) and video conferencing (VC) equipment and systems. Professionals in this field set up, maintain, and resolve issues with devices such as projectors, microphones, cameras, and conferencing platforms. They work closely with users to ensure meetings and events run smoothly, whether in offices, classrooms, or virtual environments. Their responsibilities may also include training users, updating software, and coordinating with IT teams to ensure seamless communication experiences.

What are the key skills and qualifications needed to thrive as an AV VC Support specialist?

To thrive as an AV/VC Support Specialist, you need strong troubleshooting abilities, technical knowledge of audio-visual and video conferencing systems, and typically a background in IT or electronics. Familiarity with platforms like Zoom, Microsoft Teams, Cisco Webex, and control systems such as Crestron or Extron, along with relevant certifications like CTS, is highly valuable. Excellent communication, customer service, and problem-solving skills help you assist users effectively and resolve issues in high-pressure environments. These skills ensure seamless meetings and presentations, minimize downtime, and contribute to overall organizational productivity.

What are some common challenges faced by AV VC Support professionals in managing multiple events or meetings simultaneously?

AV VC Support professionals often juggle multiple meetings or events at the same time, which can present challenges such as quickly resolving technical issues, adapting to last-minute schedule changes, and ensuring all equipment is functioning properly. Effective time management, strong communication skills, and the ability to troubleshoot under pressure are essential in this fast-paced environment. Collaboration with IT teams, event coordinators, and end users is frequent, making flexibility and customer service skills highly valuable.

What is the difference between Av Vc Support vs Av Vc Engineer?

AspectAv Vc SupportAv Vc Engineer
CertificationsTypically requires vendor-specific certifications and basic networking knowledgeRequires advanced certifications like Cisco CCNP or equivalent, with deeper technical expertise
Work EnvironmentCustomer support, troubleshooting, and issue resolution in a support or helpdesk settingDesign, implementation, and optimization of AV and VC systems in project environments
Employer & Industry UsageCommon in AV service providers, integrators, and technical support teamsFound in AV system design firms, integrators, and technology consulting companies

In summary, Av Vc Support focuses on troubleshooting and customer assistance, requiring foundational certifications and support skills. Av Vc Engineer involves designing and implementing AV and VC solutions, demanding advanced technical knowledge and certifications. Both roles are essential in the AV industry but serve different stages of the project lifecycle.

What does AV Vc Support do?

AV Vc Support involves providing technical assistance for audiovisual and video conferencing systems. Support specialists troubleshoot, install, and maintain equipment such as projectors, video conferencing hardware, and related software to ensure smooth communication and presentation experiences.

What cities are hiring for Av Vc Support jobs?

Cities with the most Av Vc Support job openings:

What states have the most Av Vc Support jobs?

States with the most job openings for Av Vc Support jobs include:

What are popular job titles related to Av Vc Support jobs?

For Av Vc Support jobs, the most frequently searched job titles are:

Infographic showing various Av Vc Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Executive AV/VC Maintenance Support Technician

Menlo Park, CA • On-site

EOS
See more jobs at EOSexternal

$44K - $55K/yr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Provide ongoing technical support for video conferencing equipment and in-room AV technology.

  • Diagnose and resolve hardware and software issues to ensure minimal downtime for end users.

  • Participate in the commissioning of AV systems and ensure all installations meet company standards and client requirements.

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:
 
Join us as an Audio Visual (AV) Maintenance Technician - Tier 2 (CST-EXEC)! This dynamic role is critical in supporting and maintaining video conferencing systems for our clients. You will provide white-glove support to executives and VPs, ensuring they have the best experience possible. The CST-EXEC Tech is responsible for delivering high-quality technical support, troubleshooting, and resolving issues related to in-room AV/VC (Audio Visual/Video Conferencing) technology, including equipment failures, physical malfunctions, and software configuration problems.
 
KEY RESPONSIBILITIES:
  • Provide ongoing technical support for video conferencing equipment and in-room AV technology.
  • Diagnose and resolve hardware and software issues, ensuring minimal downtime for end users.
  • Perform root cause analysis to identify recurring problems and implement solutions to prevent future incidents.
  • Analyze trends in AV/VC issues to proactively improve service quality and operational processes.
  • Document solutions and best practices to enhance team knowledge and efficiency.
  • Participate in the commissioning of AV systems for both retrofits and new builds.
  • Ensure all installations meet company standards and client requirements.

ADDITIONAL DUTIES:

  • Collaborate with cross-functional teams to deliver seamless AV experiences.
  • Maintain accurate records of maintenance activities and service requests.

IDEAL CANDIDATE:

  • Strong technical background in AV/VC systems.
  • Experience supporting executives and VPs is a plus.
  • Excellent problem-solving and communication skills. 
  • Highly proficient with a wide range of AV technologies.

WHAT YOU'LL DO:

  • Be the primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms. 
  • Act as the primary user-facing POC for all VC related issues. 
  • Provide exceptional client-level support to users, with a knack for de-escalating technical fails.
  • Perform break-fix (user-reported incident) tasks within the target SLA response window.
  • Execute maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary issues.
  • Keep accurate tagging and data entry of all tasks, projects, and requests performed.
  • Form strong XFN partnerships with local Helpdesk, Facilities, Events, Executive Support, and EAs of high-profile staff.
  • Deliver white-glove VC technical support for C-suite and high-level management.
  • Provide VC-focused support for high-profile events.
  • Handle RCA reported network-related call escalation issues.
  • Actively monitor local and global VC Endpoints and related hardware.
  • Assist, train, and advise Tier 1 technicians on signal flow and inspections best practices.
  • Initiate Cisco TAC cases and vendor RMA's for equipment.
  • Advise and QC integrators on client installation standards.
  • Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in new office locations.
  • Track inventory of on-site supplies, consumables, and assets.
  • Maintain up-to-date knowledge of relevant industry standard hardware as well as client proprietary tools.

WHAT YOU NEED TO SUCCEED:

  • Be self-motivated and accountable in a fast-paced, independent environment. 
  • Think creatively as well as methodically regarding technical issues.
  • Have knowledge of Cisco, Crestron, Extron, Shure, Clearone, and other AV/VC related hardware and signal flow.
  • Possess strong interpersonal, customer service, and conflict resolution skills.
  • Show willingness to learn and adapt to client culture.
  • Work both independently and collaboratively with a team.
  • Handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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