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Business Office Manager

Location: Lowell, AR

Employment Type: Full-Time | On-Site

About All AV Services LLC

All AV Services LLC is a growing audio-visual integration and rental company providing professional technology solutions, equipment rentals, installation, and support services to commercial, education, government, hospitality, and event clients.

We are committed to delivering reliable solutions, exceptional customer service, and professional project execution. Our team values accountability, communication, collaboration, and continuous improvement while creating an environment where employees can make a meaningful impact.

Position Summary

The Business Office Manager is responsible for overseeing the administrative, operational, and business support functions that keep All AV Services running efficiently. This role serves as a key partner to the leadership team while coordinating office operations, procurement, rental operations, inventory management, scheduling, accounting support, human resources administration, and business systems.

The ideal candidate is organized, proactive, detail-oriented, and capable of managing multiple priorities while supporting a growing team and improving operational processes.

Key Responsibilities

• Manage daily office operations, administrative processes, documentation, and internal workflows.
• Serve as Executive Assistant to the Owner by managing calendars, coordinating meetings, preparing reports, handling communications, and supporting strategic initiatives.
• Schedule and coordinate professional development meetings, leadership meetings, employee training, and company events.
• Coordinate procurement activities, including vendor communication, purchasing, quotes, purchase orders, and delivery tracking.
• Manage rental operations, including reservations, rental agreements, equipment availability, logistics, returns, and customer communication.
• Maintain accurate rental and company inventory records, including equipment tracking, audits, asset management, and maintenance coordination.
• Support sales, project management, and service teams with scheduling, documentation, customer communication, and operational coordination.
• Coordinate technician, installation, service, and project schedules to ensure efficient resource utilization.
• Manage customer billing, invoicing, Accounts Receivable, Accounts Payable, vendor payments, and financial recordkeeping.
• Assist with budgeting, expense tracking, reporting, and accounting processes.
• Support Human Resources activities, including recruiting coordination, onboarding, employee records, payroll support, training documentation, and compliance requirements.
• Manage and maintain business software systems, including CRM, accounting, scheduling, inventory, and project management platforms.
• Ensure accurate data entry and reporting across business systems.
• Prepare operational reports, metrics, and updates for leadership.
• Manage office supplies, equipment, facilities, and vendor relationships.
• Maintain confidential company, employee, customer, and financial information.
• Identify opportunities to improve processes, increase efficiency, and support company growth.
• Perform additional administrative and operational duties as needed.

Why Join All AV Services LLC?

This position offers the opportunity to play a critical role in a growing company where your organization, leadership, and problem-solving skills directly impact business success. You will work closely with company leadership and every department while helping build processes that support continued growth.

If you are a motivated professional who enjoys variety, ownership, and making a difference, we invite you to join the All AV Services team.

Requirements

Qualifications

• 3+ years of experience in office management, business operations, administration, or a related role.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Experience with procurement, vendor management, inventory control, and purchasing.
• Experience with billing, invoicing, Accounts Payable, Accounts Receivable, or accounting support.
• Strong computer skills with experience using Microsoft Office and business software systems.
• Ability to learn and manage CRM, accounting, scheduling, and inventory platforms.
• Experience supporting HR functions and employee administration preferred.
• Strong attention to detail, problem-solving skills, and follow-through.
• Professional demeanor with excellent customer service and relationship-building skills.
• Ability to work independently while collaborating with a team.
• High school diploma or equivalent required; business, accounting, management, or related education preferred.
• Experience in the AV, technology, construction, rental, or service industry is a plus.

Benefits

Health Insurance, Dental and Vision and optional 401K. Generous PTO