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Av Manager Jobs in Reston, VA (NOW HIRING)

LCG, Inc.

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Follow organizational IT security, change management, and operational procedures. * Support ...

National Capitol Contracting (NCC)

Be Seen First

Audio Visual (AV) Installer

Arlington, VA · On-site

Experience supporting Windows environments, streaming appliances, storage servers, video production systems, asset management platforms, and remote AV device management. * Ability to support multiple ...

DSI Tech

AV Design Engineer

Ashburn, VA · On-site

$82K - $108K/yr

Prepare AV design packages, perform equipment inventory, install and verify systems * Create floor ... Manage personal workflow efficiently, proactively resolving issues and seeking guidance from ...

LCG, Inc.

AV Technician, Associate

Bethesda, MD

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Follow organizational IT security, change management, and operational procedures. * Support ...

Precision Solutions

VTC/AV/Logistician

Springfield, VA · On-site

Manage property inventory for both SWE and VTC programs * Coordinates and manages delivery dates on ... AV and/or VTC systems * Proficiency in handling, installing, and testing fiber-optic and copper ...

SemperServe

Administrative Specialist

Arlington, VA · On-site

$53K - $72K/yr

Administrative Support, Facility & AV Management Specialist Are you seeking a professional career supporting development of overseas infrastructure projects that advance the shared strategic ...

Salas O'Brien

AV Field Engineer

Washington, DC · On-site

$85K - $115K/yr

... asset management, advanced robotics, and more. Our technical expertise is paired with an ... The AV Field Engineer will be responsible for providing systems commissioning, configuration ...

Salas O'Brien, Inc.

AV Field Engineer

Washington, DC · On-site

$85K - $115K/yr

... asset management, advanced robotics, and more. Our technical expertise is paired with an ... The AV Field Engineer will be responsible for providing systems commissioning, configuration ...

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Av Manager information

What are the typical challenges an AV Manager faces when coordinating events, and how can they overcome them?

AV Managers often encounter challenges such as last-minute technical issues, coordinating with multiple vendors, and managing tight event schedules. To overcome these, effective communication with event organizers and technical teams is crucial, as is having contingency plans in place for equipment failures or unexpected changes. Staying updated with the latest AV technology and maintaining detailed checklists can also help ensure smooth event execution. Proactive problem-solving and adaptability are key traits for success in this dynamic role.

What is the difference between Av Manager vs AV Technician?

AspectAV Manager
Required Credentials
Work Environment
Employer & Industry Usage
Comparison Summary

The AV Manager oversees audiovisual operations, manages teams, and plans large-scale AV projects, requiring leadership skills and often a higher level of experience. The AV Technician focuses on installing, maintaining, and troubleshooting AV equipment, typically with technical certifications. While both roles work in similar environments like corporate, events, and entertainment industries, the AV Manager has broader responsibilities including strategic planning. Understanding these differences helps employers and job seekers align expectations and career paths effectively.

What does an AV Manager do?

An AV (Audio Visual) Manager oversees the planning, setup, and operation of audio and visual equipment for events, meetings, and presentations. They manage a team of AV technicians, coordinate with clients to understand their technical requirements, and ensure that all equipment functions smoothly during events. AV Managers are also responsible for maintaining and troubleshooting AV equipment, managing inventory, and keeping up with the latest technology trends in the industry.

What are the key skills and qualifications needed to thrive as an AV Manager, and why are they important?

To thrive as an AV Manager, you need expertise in audiovisual technology, event coordination, and project management, often supported by a relevant degree or AVIXA CTS certification. Familiarity with AV control systems (like Crestron or Extron), video conferencing platforms, and troubleshooting hardware/software issues is crucial. Strong leadership, communication, and problem-solving skills help in managing teams and collaborating with clients. These skills ensure seamless AV operations, high-quality presentations, and successful event outcomes.
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Av Manager jobs near you
AV Technician, Associate

AV Technician, Associate

LCG, Inc.

Bethesda, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Job Title: AV Technician, Associate 

Location: Bethesda (On-site with occasional after-hours support)

Clearance: Public Trust 

Onsite: 5 Days 

Sponsorship: No sponsorship will be provided now or in the future. 

Position Overview: We are seeking a highly skilled and customer-focused Audio Visual (AV) Technician, Associate to support conference room technologies, hybrid meeting environments, and enterprise collaboration tools for a federal healthcare/research organization. The AV Technician, Associate will provide operational support, troubleshooting, installation, maintenance, and it helpdesk support, end-user training for audio/video conferencing systems across multiple facilities.

This role is critical in ensuring seamless support for executive meetings, virtual collaboration, conference room technology, and enterprise communication platforms in a fast-paced IT support environment.

Key Responsibilities

Audio Visual & Conference Room Support

  • Operate, configure, maintain, and troubleshoot enterprise conference room and collaboration technologies across multiple NIH facilities.
  • Support integrated AV environments including:
    • Polycom / BOSE conferencing systems
    • Meeting Owl conferencing devices
    • ClickShare wireless presentation and conferencing systems
    • Digital projectors and presentation systems
    • Integrated microphones, speakers, cameras, and control panels
    • HDMI/USB-based room connectivity solutions
  • Provide operational support for hybrid meetings (virtual and onsite) utilizing:
    • Microsoft Teams
    • Zoom
  • Configure and troubleshoot conference room peripherals including:
  • Wireless presentation devices
  • USB conferencing bridges
    • Audio DSPs
    • Network-connected AV devices
    • Video switching and signal distribution equipment
  • Support executive-level meetings, webinars, town halls, scientific reviews, and special events requiring high-availability AV operations.
  • Perform conference room readiness checks prior to meetings including:
      • Audio/video functionality validation
      • Connectivity verification
      • Firmware/software updates
      • Peripheral testing
      • Presentation support
  • Provide real-time technical support during live meetings and rapidly resolve audio, video, latency, echo, camera, display, and connectivity issues.
  • Coordinate with NIH Conference Services, networking teams, facilities personnel, and stakeholders to ensure successful meeting execution.
  • Maintain and support conference room scheduling and collaboration integrations tied to Microsoft 365 and Outlook calendaring services.
  • Perform preventative maintenance and lifecycle support for AV equipment including patching, firmware upgrades, hardware replacements, cable management, and equipment refresh initiatives.
  • Recommend modernization strategies and technology improvements for conference room and collaboration environments.
Collaboration & Microsoft 365 Support
  • Provide technical support for Microsoft 365 collaboration environments including:
    • Microsoft Teams Rooms
    • Outlook calendaring integration
    • SharePoint collaboration access
    • OneDrive collaboration support
  • Assist users with meeting scheduling, conferencing setup, guest access, and screen sharing capabilities.
  • Support interoperability between conferencing platforms and enterprise collaboration systems.
  • Troubleshoot identity/authentication issues impacting conferencing services and meeting participation.
  • Assist with user access and permissions for collaboration platforms as directed by leadership.
Customer Service & End User Training
  • Deliver high-quality customer service and white-glove executive support for leadership meetings and mission-critical events.
  • Train end users on proper operation of AV equipment, hybrid meeting procedures, and collaboration technologies.
  • Develop and maintain user documentation, quick reference guides, SOPs, and training materials.
  • Conduct one-on-one and group training sessions related to conferencing technologies and collaboration tools.
  • Provide proactive communication and follow-up regarding support tickets, outages, and meeting support activities.
  • Respond to escalations and customer issues within established Service Level Agreements (SLAs).
  • Maintain professionalism and composure while supporting high-visibility meetings and time-sensitive events.
Operations, Compliance & After-Hours Support
  • Provide occasional after-hours and weekend support for:
    • Executive meetings
    • Maintenance windows
    • Technology deployments
    • Emergency troubleshooting
    • System outages
  • Follow organizational IT security, change management, and operational procedures.
  • Support compliance with NIH IT security policies and operational standards.
  • Participate in continuity of operations (COOP) and disaster recovery support activities as required.
  • Assist in maintaining operational readiness of mission-critical AV and collaboration systems.
  • Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware and conference room technologies.
Required Qualifications
  • Bachelor’s degree in Information Technology, Communications, Audio Visual Technology, or related field (or equivalent experience).
  • 5+ years of experience supporting enterprise AV/conference room technologies.
  • 3+ years of experience with Helpdesk (preferred) 
  • Hands-on experience with:
    • Microsoft Teams Rooms
    • Zoom Rooms
    • Polycom/BOSE systems
    • Meeting Owl devices
    • Digital displays/projectors
  • Strong troubleshooting skills for audio/video, network connectivity, and collaboration tools.
  • Experience supporting hybrid meeting environments.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with ability to support executive leadership.
  • Ability to work occasional evenings, weekends, or after-hours support as required
Preferred Qualifications
  • NIH experience a strong plus. 
  • CTS (Certified Technology Specialist) certification preferred.
  • Experience in federal or healthcare environments.
  • ServiceNow experience. 
  • Familiarity with ITIL/ServiceNow ticketing systems.
  • Knowledge of networking fundamentals and AV integration best practices.
  • Experience supporting Microsoft 365 collaboration environments.
 

Compensation and Benefits  

The projected compensation range for this position is $58,000 to $66,000 per year benchmarked in the Washington, D.C. metropolitan area.  Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.  

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.  

Devoted to Fair and Inclusive Practices  

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.  

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.  

Securing Your Data  

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.  

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.  

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