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Automotive Shop Manager Jobs in Decatur, IN (NOW HIRING)

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Automotive Shop Manager information

See Decatur, IN salary details

$30.4K

$63K

$95K

How much do automotive shop manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for automotive shop manager in Decatur, IN is $62,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,200.00 and $77,200.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Shop Manager vs Automotive Service Advisor?

AspectAutomotive Shop ManagerAutomotive Service Advisor
CredentialsExperience in automotive repair, management skillsCustomer service skills, automotive knowledge
Work EnvironmentShop floor, management officeCustomer service area, service bay
Employer & Industry UsageAuto repair shops, dealershipsAuto repair shops, dealerships
Primary FocusOverseeing operations, staff managementCommunicating with customers, selling services

The Automotive Shop Manager primarily oversees daily shop operations and staff, ensuring efficiency and quality. In contrast, the Automotive Service Advisor focuses on customer interactions, explaining repairs, and selling services. Both roles are essential in auto repair environments but differ in responsibilities and focus areas.

What are some common challenges faced by Automotive Shop Managers, and how can they be addressed?

Automotive Shop Managers often encounter challenges such as balancing customer satisfaction with efficient shop operations, managing diverse technician teams, and keeping up with evolving automotive technologies. To address these, successful managers prioritize clear communication, continuous staff training, and effective scheduling. They also implement quality control measures and foster a team-oriented environment to maintain high productivity while ensuring customer needs are met.

What are the key skills and qualifications needed to thrive as an Automotive Shop Manager, and why are they important?

To thrive as an Automotive Shop Manager, you need a solid understanding of automotive repair, shop operations, and business management, often supported by experience in the automotive industry and sometimes a relevant associate degree or certification. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Strong leadership, customer service, and organizational skills help you motivate teams and maintain client satisfaction. These skills and qualities are vital for ensuring efficient operations, high-quality service, and profitability in a competitive environment.

What does an Automotive Shop Manager do?

An Automotive Shop Manager oversees the daily operations of an auto repair shop or service center. Their responsibilities include managing staff, scheduling repairs, ensuring customer satisfaction, maintaining inventory, and handling budgets. They also ensure that safety and quality standards are met while coordinating communication between technicians and customers. Strong leadership, organizational, and technical skills are important for success in this role.
What cities near Decatur, IN are hiring for Automotive Shop Manager jobs? Cities near Decatur, IN with the most Automotive Shop Manager job openings:
Automotive Shop Manager jobs near you
Kelley Automotive Group Body Shop Estimator

Kelley Automotive Group Body Shop Estimator

Kelley Automotive Group

Decatur, IN • On-site

Full-time

Re-posted 22 days ago

Job description

Department: Body Shop
Functions: Responsible for writing estimates and selling service. Provide firm customer satisfaction. Contribute to Body Shop's profitability. Manage Direct Repair Programs (DRP) to insurance companies that are assigned to you. Maintain good relations with customers, insurance company, and other departments.
Relationship: Reports to Body Shop Manager. Works in cooperation with Body Shop technicians.
Responsibility and Authority:
Customer Satisfaction:
  • Satisfy all customer with whom Estimator does business.
  • Resolve customer complaints in a swift, professional, and courteous manner.
  • Build clientele for the dealership.
  • Set clear standards for customer treatment.
  • Build, train, and maintain a body shop organization that ensures customer satisfaction.

Service:
  • Ensure profitability of the body shop through the sale of high quality service.
  • Keep abreast of all local, state, and federal laws pertaining to the body shop department.
  • Assist all technicians in the complete of correct repair procedures the first time.
  • Set and maintain daily goals to ensure body shop team performance.
  • Responsible for maintaining all communications with the customer during the repair process.
  • Keep body shop manager aware of any equipment that needs to be repaired.

Insurance Direct Repair Programs (DRP):
  • Satisfy all insurance companies with whom Estimator does business.
  • Project an organized and well manager business to insurance companies.
  • Write estimate/repair orders in accordance to each insurance company profile.
  • Work with technicians to get vehicles disassembled for proper estimates.
  • Grow business with existing DRP's.
  • Look for opportunities to add new DRP's.

Human Resource, Training and Development:
  • Attend appropriate Estimator seminars.
  • Maintain a level of training and knowledge in order to stay current in body shop field.

Interdepartmental Relations:
  • Assist other departments to correct customer problems.
  • Establish and maintain good working relationship with other departments to reduce conflict and maintain dealer profitability.
  • Assist sales department in the sale of new and used vehicles.

Requirements
Qualifications:
High school diploma or the equivalent. Ability to read and comprehend instructions and information. Sales and supervisory experience preferred. Valid driver's license and a clean driving record. Professional personal appearance and excellent communication skills. Computer skills needed. Experience in the automotive industry is desired.
Working Conditions:
The estimator works both indoors and out. May need to go on test drives. Will work on a computer at a desk, but also may need to be in the shop area. May be exposed to heat, cold, noise, dust, exhaust fumes and other potentially hazardous materials.
NOTE:
THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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