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Automotive Service Professional Jobs in Reston, VA

DARCARS

Automotive Service Advisor / Writer

Lanham, MD · On-site

... professional manner while adhering to the manufacturer's published maintenance schedule and ... Previous automotive Service Advisor experience highly preferred * Must be a minimum of eighteen ...

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Automotive Service Professional information

What is the difference between Automotive Service Professional vs Automotive Technician?

AspectAutomotive Service ProfessionalAutomotive Technician
CredentialsASE certifications often preferredASE certifications typically required
Work EnvironmentService bays, repair shops, dealershipsRepair shops, dealerships, automotive centers
Job FocusCustomer service, vehicle diagnostics, repairsTechnical repairs, troubleshooting, maintenance
Employer & Industry UsageAuto dealerships, repair shops, fleet servicesAuto repair shops, dealerships, service centers

Automotive Service Professionals primarily focus on customer interaction, diagnostics, and coordinating repairs, while Automotive Technicians perform the technical repair work. Both roles often require similar certifications and work in comparable environments, but their core responsibilities differ in customer service versus hands-on repairs.

What is an automotive service professional?

An automotive service professional is a trained technician who diagnoses, repairs, and maintains vehicles. They often work in repair shops or service centers, using tools and diagnostic equipment, and may need certifications such as ASE to ensure quality work.

What are the most commonly searched types of Automotive Service jobs in Reston, VA?

The most popular types of Automotive Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Automotive Service Professional jobs?

Cities near Reston, VA with the most Automotive Service Professional job openings:

Automotive Service Professional jobs near you

Automotive Service Advisor / Writer

DARCARS

Fairfax, VA • On-site

Full-time

Retirement, PTO

Re-posted 24 days ago

Job description

DARCARS of Fairfax is now seeking Automotive Service Advisor / Writer
As the Automotive Service Advisor / Writeryou are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention.
In this role you'll:
  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information
  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
  • Generate and provide customers with a complete and accurate estimate of repair orders
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls
  • Maintain and schedule service appointments
  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI
  • Follow the manufacturer's warranty guidelines and procedures
  • Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s)
  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
  • Must be able to manage in a fast paced work environment with limited supervision
  • Must have great customer service, phone and computer skills
  • Previous automotive Service Advisor experience highly preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license
  • Must be able to pass pre-employment screening (background)

Benefits
  • Competitive pay and opportunities for bonus
  • Comprehensive Benefits Plan including 401k
  • PTO and Paid Holidays
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeedhigh

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