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Automotive Service Manager Jobs in Waterloo, IA (NOW HIRING)

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Cedar Falls, IA · On-site

$40K - $60K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Cedar Falls, IA · On-site

$40K - $60K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

$23 - $25/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

Genuine career growth -- with progression into Service Manager or Management , evidenced by ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

$23 - $25/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by ... experience in automotive service sales, retail automotive, and strong customer service ...

City Laundering Company

Service Manager

Oelwein, IA · On-site

$70K - $85K/yr

Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...

Murphy-Hoffman Company

Service Manager

Waterloo, IA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions ...

EquipmentShare

Service Manager

Waterloo, IA · On-site

We're hiring a Service Manager at our rental facility in Waterloo, IA , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

EquipmentShare

Service Manager

Waterloo, IA · On-site

We're hiring a Service Manager at our rental facility in Waterloo, IA , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

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Showing results 1-20

All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Waterloo, IA

Automotive Service Manager information

See Waterloo, IA salary details

$31.1K

$74.7K

$142.5K

How much do automotive service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for automotive service manager in Waterloo, IA is $74,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $79,900.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What job categories do people searching Automotive Service Manager jobs in Waterloo, IA look for?

The top searched job categories for Automotive Service Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Automotive Service Manager jobs?

Cities near Waterloo, IA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $74,689 per year, or $35.9 per hour.

Automotive Service Advisor

Brakes Plus

Waterloo, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Brakes Plus rating

6.0

Company rating: 6.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

259th of 371 rated vehicle maintenance

Job description

Company Description
NEW OWNERSHIP, ADVANCEMENT OPPORTUNITIES, NO SUNDAYS, GUARANTEED HOURS, AND COMPETITIVE PAY!
At Tuffy, it has been our Mission since 1970 to provide the best automotive repair service in the industry through a continuous commitment to quality and customer service... In fact, only Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. With nearly 150 locations across the country and growing, we continue to attract the top talent to our stores by focusing on taking care of our team members so they can provide the best experience to our customers.
Job Description
The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
Primary Responsibilities include (but are not limited to):
  • Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Creates a highly motivated team environment/climate
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Ensures that proper inspections are being conducted

Qualifications
We are looking for:
  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Advisor/Writer role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws
  • Valid driver's license

Additional Information
Benefits:
Tuffy Tire & Auto Service Centers provide a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. This includes: Medical, Dental, Vision, Life Insurance, 401 (K) Retirement Plan, Employer Paid Short- and Long-Term Disability Insurance, Paid Time Off (Vacation/Personal), Paid Bereavement, and Paid Holidays.
All information will be kept confidential according to EEO guidelines.
Work Opportunity Tax Credits - Brakes Plus
Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.
Applicant Instructions
  • Open https://tcs.adp.com/mavistac
  • Please answer each question to complete the voluntary screening
  • Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
  • Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign

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