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Automotive Service Manager Jobs in Waterloo, IA (NOW HIRING)

Fleet Farm

Auto Service Manager

Cedar Falls, IA · On-site

If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible ...

New

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Waterloo, IA · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Cedar Falls, IA · On-site

$40K - $60K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Cedar Falls, IA

$40K - $60K/yr

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

$23 - $25/hr

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

Genuine career growth -- with progression into Service Manager or Management , evidenced by ... experience in automotive service sales, retail automotive, and strong customer service ...

Tandem Tire

Sales & Service Advisor

Cedar Falls, IA · On-site

$23 - $25/hr

Genuine career growth -- with progression into Service Manager or Management , evidenced by ... experience in automotive service sales, retail automotive, and strong customer service ...

City Laundering Company

Service Manager

Oelwein, IA · On-site

$70K - $85K/yr

Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...

Murphy-Hoffman Company

Service Manager

Waterloo, IA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions ...

Hy-Vee, Inc.

Service Manager

Waverly, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Waverly, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Waverly, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Waverly, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Waterloo, IA

Automotive Service Manager information

See Waterloo, IA salary details

$31.1K

$74.7K

$142.5K

How much do automotive service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive service manager in Waterloo, IA is $74,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $79,900.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What job categories do people searching Automotive Service Manager jobs in Waterloo, IA look for?

The top searched job categories for Automotive Service Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Automotive Service Manager jobs?

Cities near Waterloo, IA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,689 per year, or $35.9 per hour.

Auto Service Manager

Fleet Farm

Cedar Falls, IA • On-site

Full-time

Posted 3 days ago

New

Fleet Farm rating

5.4

Company rating: 5.4 out of 10

Based on 229 frontline employees who took The Breakroom Quiz

539th of 740 rated retailers

Job description

If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you!
The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team.
Job duties:
  • Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service.
  • Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members.
  • Assist customers with questions and handle customer issues.
  • Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories
  • Promote and sell automotive products and services that meet customer needs.
  • Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
  • Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks.
  • Create employee schedules for auto service sales and technician Team Members.
  • Provide store leadership with sales and payroll budget reports.
  • Managing auto center profitability by monitoring and controlling payroll and controllable expenses.
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements and Education:
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
  • Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred.
  • 3 years of retail / automotive management experience preferred.
  • Demonstrated strong interpersonal and leadership skills.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Fleet Farm

Sourced by ZipRecruiter

Fleet Farm, headquartered in Appleton, Wisconsin, is a retail chain catering to life in the North Central United States. The company was founded by Stewart Mills Sr. and his sons, Stewart Jr. and Henry, in 1955. Introducing a one-stop comprehensive “fleet pricing” model, the company has since grown into over 40 locations across several states, becoming an iconic brand in the region. Fleet Farm operates within the retail industry, offering a comprehensive range of products and services that cater to customers' needs outdoor gear, farming and pet supplies, home improvement tools, automotive goods, hunting and fishing equipment, and even snacks and clothing.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Appleton, WI, US

Year founded

1955

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