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Automotive Service Manager Jobs in South Fulton, GA

ESC Auto Group

Automotive Service Manager

Atlanta, GA · On-site

$50 - $70/hr

We have a position available for a Shop Manager at our Buckhead location. We have locations in both Georgia and Texas. European Service Center has been a family-owned business since 1980. You are not ...

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Asbury Automotive Group

Service Manager

Atlanta, GA · On-site

About Asbury Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 ... The primary responsibility of the Service Manager is to oversee the service department and drive ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in South Fulton, GA

Automotive Service Manager information

See South Fulton, GA salary details

$29.9K

$71.8K

$137K

How much do automotive service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for automotive service manager in South Fulton, GA is $71,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $76,800.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in South Fulton, GA?

The most popular types of Automotive Service jobs in South Fulton, GA are:

What job categories do people searching Automotive Service Manager jobs in South Fulton, GA look for?

The top searched job categories for Automotive Service Manager jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Automotive Service Manager jobs?

Cities near South Fulton, GA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in South Fulton, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,824 per year, or $34.5 per hour.

AUTOMOTIVE SERVICE MANAGER

D.W. CAMPBELL OF KENNESAW

Kennesaw, GA

$50K - $85K/yr

Full-time

Medical, Dental, Vision

Posted 23 days ago

Job description

**Job Title: Service Manager**

**Position Overview:**

We are seeking an experienced and dynamic Service Manager to join our team. The ideal candidate will oversee the service department's operations, ensuring exceptional service delivery and customer satisfaction. The Service Manager will be responsible for leading and developing a team of skilled service professionals, managing service processes, and optimizing the performance of the service department.

**Key Responsibilities:**

- Manage and lead a team of service technicians and support staff, providing guidance, training, and development opportunities.
- Develop and implement effective service procedures and protocols to enhance efficiency and customer satisfaction.
- Monitor and analyze service metrics to identify areas for improvement and implement corrective actions.
- Serve as the primary point of contact for customer inquiries and complaints, ensuring prompt and effective resolution.
- Coordinate with other departments to ensure service processes align with company goals and customer needs.
- Manage inventory and supply levels to ensure the availability of necessary parts and equipment.
- Prepare regular reports on service operations, performance, and customer feedback for management review.
- Stay updated with industry trends and technological advancements to maintain a competitive edge in service delivery.

**Qualifications:**

- Proven experience in a service management role, preferably within a related industry.
- Strong leadership and team management skills, with a focus on fostering a positive work environment.
- Excellent communication and interpersonal skills, with the ability to handle challenging situations with professionalism.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using service management software and systems.
- Ability to analyze data and metrics to drive operational improvements.
- Demonstrated commitment to providing outstanding customer service.

**Benefits:**

- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Opportunities for career development and advancement.
- Supportive and collaborative work environment.
- Employee wellness programs and resources.

If you are a results-driven professional with a passion for customer service and team leadership, we encourage you to apply for this exciting opportunity as a Service Manager. Join us in delivering exceptional service experiences and driving operational excellence.