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Automotive Service Manager Jobs in Middleton, WI

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Byrider

Automotive Service Manager

Madison, WI · On-site

Automotive Service Manager career opportunity! Rewards for Automotive Service Manager: * Up to $70,000.00 salary based on experience * Additional monthly bonus potential up to $1k * Monday - Friday ...

Zimbrick Automotive

Service Advisor

Madison, WI · On-site

Ability to explain automotive services in an easy-to-understand manner * Organized and able to ... and managing the customer experience. This position is perfect for someone who wants a stable ...

Bridgestone

Service Manager

Middleton, WI · On-site

$20.60 - $30.90/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

Bridgestone Americas, Inc

Service Manager

Middleton, WI

$20.60 - $30.90/hr

... ll manage customer relationships and frequently serve as a liaison between technicians and ... Serve all automotive service needs of customers. * Oversee the hiring and training of an effective ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Middleton, WI

Automotive Service Manager information

See Middleton, WI salary details

$31.6K

$76K

$145K

How much do automotive service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for automotive service manager in Middleton, WI is $76,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $81,300.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

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What cities near Middleton, WI are hiring for Automotive Service Manager jobs?

Cities near Middleton, WI with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you

Automotive Service Manager

Byrider

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Byrider - 5234 High Crossing Blvd, - Madison, WI 53718

Automotive Service Manager

Growing automotive company!

Automotive Service Manager career opportunity!

Rewards for Automotive Service Manager:

  • Up to $70,000.00 salary based on experience
  • Additional monthly bonus potential up to $1k
  • Monday - Friday work hours
  • Full benefits- Health, Dental, Vision, PTO & 401k
  • Extensive training & support

Responsibilities of Automotive Service Manager:

  • Oversee service department operations
  • Hire, train & develop automotive service team
  • Maintain a safe work environment 
  • Maintain shop supplies & parts inventory
  • Drive production & enforce quality standards
  • Ensure a high level of customer service
  • Partner with other departments as needed

Requirements of Automotive Service Manager:

  • Automotive Service Manager experience
  • Valid driver's license
  • Good computer, leadership & customer service skills

Backgrounds for Automotive Service Manager:

  • Automotive Service Manager
  • Automotive Store Manager
  • Independent Service Manager
  • Assistant Service Manager
  • Lead Service Writer/Advisor
  • Shop Foreman
  • Lead Automotive Technician

Hours for Automotive Service Manager:

  • Monday - Friday
  • 8-5
  • No nights or weekends