ZipRecruiter

Log In

1

Automotive Service Manager Jobs in Connecticut (NOW HIRING)

VIP Tires & Service

Service Manager

Wallingford, CT · On-site

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Victor Auto Body

Be Seen First

Automotive Service Advisor Writer

Middletown, CT · On-site

$50K - $60K/yr

Background in auto service management or as a service technician is highly desirable. * Strong understanding of automotive repair processes, including mechanical knowledge related to diesel engine ...

next page

Showing results 1-20

All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Connecticut

Automotive Service Manager information

See Connecticut salary details

$30K

$72.1K

$137.5K

How much do automotive service manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for automotive service manager in Connecticut is $72,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $77,100.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Connecticut?

The most popular types of Automotive Service jobs in Connecticut are:

What are popular job titles related to Automotive Service Manager jobs in Connecticut?

For Automotive Service Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Connecticut look for?

The top searched job categories for Automotive Service Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Automotive Service Manager jobs?

Cities in Connecticut with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $72,055 per year, or $34.6 per hour.

Automotive Service Manager

Torrington, CT

Sullivan's Northwest Hills Chrysler Jeep Dodge Ram
See more jobs at Sullivan's Northwest Hills Chrysler Jeep Dodge Ramexternal

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Automotive Service Manager

Northwest Hills Chrysler Dodge Jeep Ram (CDJR) – Torrington, CT
Full-Time | Management Position

Join a Successful, Family-Owned Automotive Group

Northwest Hills Chrysler Dodge Jeep Ram, part of the Sullivan Automotive Group, is looking for an experienced Automotive Service Manager to lead our Service Department in Torrington, Connecticut.

Sullivan Automotive Group is a family-owned and operated dealership group serving Connecticut for three generations. We believe in taking care of our employees, building long-term customer relationships, and providing our teams with the tools and facilities they need to succeed.

This is a great opportunity for an experienced service professional who is ready to lead a strong department and become an important part of our management team.

What You'll Do

As Service Manager, you will be responsible for the overall performance and day-to-day operation of the Service Department, with a focus on customer satisfaction, employee development, productivity and profitability.

Key responsibilities include:

  • Lead and manage service advisors, technicians and support staff

  • Maintain a high level of customer satisfaction and customer retention

  • Recruit, train, coach and develop Service Department employees

  • Monitor technician productivity, efficiency and shop workflow

  • Drive department sales and profitability while maintaining excellent customer service

  • Manage warranty processes and ensure compliance with manufacturer requirements

  • Maintain proper staffing levels and effective scheduling

  • Work closely with Parts, Sales and dealership management

  • Ensure dealership and manufacturer policies and procedures are followed

  • Build a positive, professional and accountable team culture

What We're Looking For

  • Previous automotive service management experience is required

  • Chrysler, Dodge, Jeep and Ram experience is a strong plus

  • Strong leadership and people-management skills

  • Excellent customer service and communication skills

  • Solid understanding of dealership service operations and financial performance

  • Ability to motivate a team and hold employees accountable

  • Organized, professional and results-oriented

  • Valid driver's license

Excellent Facility & Work Environment

Our Service Department operates from a newly renovated facility designed to provide an excellent environment for both our customers and employees, including:

  • Air-conditioned service shop

  • Enclosed, climate-controlled customer service drive/drop-off area

  • Modern dealership facilities and equipment

  • Strong support from an established, family-owned dealer group

Benefits

We offer a competitive compensation and benefits package, including:

  • Paid Time Off

  • Paid Sick Time

  • Health Care Benefits

  • Company Demo

  • 401(k) with Profit Sharing

  • Full-time, year-round position

  • Long-term career opportunity with an established automotive group

Why Sullivan Automotive Group?

We're not a large corporate dealer group where you're just another employee. We're a three-generation, family-owned Connecticut automotive organization that values our people and believes that strong managers are critical to our success.

If you're an experienced automotive service leader looking for a dealership where you can make an impact, build a team and grow your career, we'd like to talk with you.

Apply today to learn more about the Automotive Service Manager opportunity at Northwest Hills Chrysler Dodge Jeep Ram in Torrington, CT.

Northwest Hills Chrysler Dodge Jeep Ram / Sullivan Automotive Group is an Equal Opportunity Employer.