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Automotive Service Advisor Jobs in Spring Hill, FL

ZT Automotive

Service Advisor

New Port Richey, FL · On-site

$100K/yr

Job Type Full-time Description Service Advisor Maus Automotive Group is seeking experienced, driven Service Advisors to join our growing service teams across all four dealership locations. If you ...

ZT Automotive

Service Advisor

Brooksville, FL · On-site

$100K/yr

Job Type Full-time Description Service Advisor Maus Automotive Group is seeking experienced, driven Service Advisors to join our growing service teams across all four dealership locations. If you ...

Meineke

Service Advisor II

Port Richey, FL · On-site

$18 - $23/hr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

Epperly Tire

Automotive Service Advisor

Tampa, FL

Invite a friend Back to job search SUMMARY The Service Advisor is responsible for communicating in ... automotive services related sales a plus. ASE Certification preferred College degree/coursework a ...

Trax Tires

Automotive Service Advisor

Tampa, FL · On-site

Invite a friend Back to job search SUMMARY The Service Advisor is responsible for communicating in ... automotive services related sales a plus. ASE Certification preferred College degree/coursework a ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Spring Hill, FL

Automotive Service Advisor information

See Spring Hill, FL salary details

$10

$22

$38

How much do automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive service advisor in Spring Hill, FL is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $25.29 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

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For Automotive Service Advisor jobs in Spring Hill, FL, the most frequently searched job titles are:

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The top searched job categories for Automotive Service Advisor jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Automotive Service Advisor jobs?

Cities near Spring Hill, FL with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,764 per year, or $22 per hour.

Automotive Service Advisor

Lexus of Wesley Chapel

Tampa, FL

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

SUMMARY

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

What We Offer:

  • 401K
  • Paid Vacation
  • Health and Dental Insurance
  • Life Insurance
  • Fitness Program
  • Short and Long term disability 

Responsibilities:

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements:

  • Previous experience as an automotive Service Advisor and a working knowledge of automobiles.
  • Customer service skills.
  • Sales experience.
  • Proficiency with computers and technology.
  • Ability to communicate complex technical concepts to customers.

Advanced skills: While most employer did not require the following skills, multiple job listings included them as preferred skills. Add these to your Automotive Service Advisor toolbox and broaden your career options.

  • Prior automobile sales experience
  • Prior automobile technician experience
  • A certification through the National Institute for Automotive Service Excellence
  • Retail experience.

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an Equal Opportunity Employer (EOE).

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