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Automotive Service Advisor Manager Jobs in Spring Valley, CA

Pedder Auto Group

Automotive Service Advisor

Poway, CA · On-site

$66K - $120K/yr

The Service Advisor role is highly customer-centric and is responsible for consulting customers on ... Strong organization skills, able to multitask, and can manage time to meet frequently changing ...

Pedder Auto Group

Automotive Service Advisor

Poway, CA · On-site

$5.5K - $8.5K/mo

The Service Advisor role is highly customer-centric and is responsible for consulting customers on ... Strong organization skills, able to multitask, and can manage time to meet frequently changing ...

AAMCO Transmissions Inc

Service Advisor

San Diego, CA · On-site

Automotive Service Advisor San Diego, CA Employment Type: Full time Our Service Advisors are high ... A Service Advisor performs many different roles as they manage the day-to-day operations of one of ...

AAMCO Transmissions Inc

Service Advisor

San Diego, CA · On-site

Automotive Service Advisor San Diego, CA Employment Type: Full time Our Service Advisors are high ... A Service Advisor performs many different roles as they manage the day-to-day operations of one of ...

Chula Vista Honda

Service Advisor

Chula Vista, CA · On-site

We welcome individuals who are new to the automotive industry but with previous roles in customer ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Chula Vista Honda

Service Advisor

Chula Vista, CA

We welcome individuals who are new to the automotive industry but with previous roles in customer ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Chula Vista Honda

Service Advisor

Chula Vista, CA · On-site

We welcome individuals who are new to the automotive industry but with previous roles in customer ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Stress Free Auto Care

Service Advisor

San Diego, CA

$55K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers ... Manage service center scheduling and workflow efficiently * Keep customers updated on service ...

Stress Free Auto Care

Service Advisor

San Diego, CA · On-site

$55K/yr

As an Automotive Service Advisor, you will play a crucial role in communicating with customers ... Manage service center scheduling and workflow efficiently * Keep customers updated on service ...

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Automotive Service Advisor Manager information

See Spring Valley, CA salary details

$12

$26

$46

How much do automotive service advisor manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for automotive service advisor manager in Spring Valley, CA is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.48 per hour, depending on experience, location, and employer.

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What cities near Spring Valley, CA are hiring for Automotive Service Advisor Manager jobs?

Cities near Spring Valley, CA with the most Automotive Service Advisor Manager job openings:

Automotive Service Advisor Manager jobs near you

Automotive Service advisor

BMW MASTERCARE INC

San Marcos, CA • On-site

$25K - $40K/yr

Full-time

Retirement, PTO

Re-posted 17 hours ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Paid time off

About the Role:
Join BMW MASTERCARE INC as an Automotive Service Advisor in San Marcos, CA, where you will be the key liaison between our valued customers and our expert technicians. This is an exciting opportunity to work in a dynamic environment with a focus on delivering exceptional service and fostering customer loyalty.
Responsibilities:
  • Greet customers and assess their service needs with professionalism and expertise.
  • Provide detailed explanations of service recommendations and repair options.
  • Manage service appointments and ensure timely follow-ups with customers.
  • Coordinate with technicians to facilitate efficient service delivery.
  • Maintain accurate records of customer interactions and service history.
  • Handle customer inquiries and resolve issues to enhance satisfaction.
  • Upsell additional services and products to meet customer needs.
  • Stay updated on automotive technology and service trends.
Requirements:
  • Proven experience as a Service Advisor or in a similar customer-facing role.
  • Strong knowledge of automotive repair and maintenance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Customer-focused attitude with a passion for delivering exceptional service.
  • Proficiency in using service software and Microsoft Office Suite.
  • High school diploma or equivalent; automotive certifications are a plus.
  • Valid driver's license and a clean driving record.
About Us:
BMW MASTERCARE INC has been a trusted name in automotive service for years, renowned for our commitment to quality and customer satisfaction. Our team of skilled professionals is dedicated to ensuring that every customer leaves with a smile, making us a preferred choice for automotive care in San Marcos.