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Automotive Parts Representative Jobs in Silver Spring, MD

DARCARS

Automotive Parts Counterperson

Rockville, MD · On-site

As the Automotive Parts Counterperson you are tasked with selling parts to customers over the ... outside sales reps with their orders * Set up orders for daily shipment, delivery, or pick-up

Asbury Automotive

Parts Driver

Mclean, VA · On-site

$16.25 - $19.75/hr

About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 ... Checks with the parts manager, wholesale representative, inventory control administrator, parts ...

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All JobsAutomotive Parts Representative JobsAutomotive Parts Representative Jobs in Silver Spring, MD

Automotive Parts Representative information

See Silver Spring, MD salary details

$10

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$31

How much do automotive parts representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for automotive parts representative in Silver Spring, MD is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.88 per hour, depending on experience, location, and employer.

What does an automotive parts representative do?

An Automotive Parts Representative assists customers in finding and purchasing the correct parts and accessories for their vehicles. They provide product information, check inventory, process orders, and may also handle returns and warranty claims. Additionally, they often work with mechanics and repair shops to ensure timely delivery of parts needed for vehicle repairs. Good communication and knowledge of automotive systems are important in this role.

What are the key skills and qualifications needed to thrive as an automotive parts representative?

To thrive as an Automotive Parts Representative, you need strong knowledge of automotive systems, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is typically required. Excellent communication, attention to detail, and problem-solving skills help build trust and provide effective solutions to customers. These skills are crucial for ensuring accurate parts recommendations, efficient sales operations, and high customer satisfaction.

How does an automotive parts representative typically collaborate with technicians and service advisors to ensure timely repairs?

Automotive Parts Representatives work closely with technicians and service advisors by verifying parts needs, checking inventory, and sourcing components quickly to minimize vehicle downtime. They often communicate directly with the service team to clarify part specifications, prioritize urgent requests, and provide updates on order status. This collaboration requires strong organizational skills and the ability to balance multiple requests, ensuring that repairs proceed smoothly and customer satisfaction remains high.

What is the difference between Automotive Parts Representative vs Automotive Service Advisor?

AspectAutomotive Parts RepresentativeAutomotive Service Advisor
CredentialsHigh school diploma, some certifications in automotive partsHigh school diploma, certifications in automotive service or customer service
Work EnvironmentParts stores, dealerships, warehousesService departments, repair shops, dealerships
Industry UsageUsed in automotive parts sales and distributionUsed in vehicle repair and customer service
Primary FocusSelling and stocking automotive partsAdvising customers on repairs and services

Automotive Parts Representatives focus on selling and managing automotive parts, often working in stores or warehouses. Automotive Service Advisors interact directly with customers to recommend repairs and schedule services. While both roles require automotive knowledge, their primary responsibilities and work environments differ significantly.

What are popular job titles related to Automotive Parts Representative jobs in Silver Spring, MD?

For Automotive Parts Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Representative jobs in Silver Spring, MD look for?

The top searched job categories for Automotive Parts Representative jobs in Silver Spring, MD are:

Automotive Parts Representative jobs near you

Automotive Parts Counterperson

DARCARS Automotive Group

Derwood, MD • On-site

Full-time

PTO

Posted 16 days ago

DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships

Job description

DARCARS of Rockville is now hiring for an Automotive Parts Counterperson! 

As the Automotive Parts Counterperson you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. This is a unique opportunity for someone with little experience, or those that are experienced and seeking advancement. We have new direction and support that's looking to the future. Its time to turn your job into a career and achieve what's yours!

Qualifications & Requirements:

  • High School degree or equivalent
  • Strong communication skills to explain parts information to customers and associates
  • Knowledgeable about automotive OEM parts
  • Experience with Reynolds & Reynolds and CCC1 preferred
  • Experience working in the body shop a plus!
  • Ability to lift 50 - 70lbs
  • Availability to work on Saturdays
  • Must be a minimal of eighteen years of age
  • Must have a valid driver license
  • Must be able to pass pre-employment screen (background)

Benefits:

  • Paid Holidays and PTO
  • Comprehensive Benefits Package
  • Employee discounts on vehicle purchases, parts and service repairs
  • Internal career advancement opportunities
  • Opportunities to join our community service initiatives

In this role, you'll:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line
  • Pull purchased parts from stock
  • If the part is not in stock, determine availability and submit an emergence order if requested by the customer or tech
  • Answer phone calls, providing price quotes and other information
  • Assist outside sales reps with their orders
  • Set up orders for daily shipment, delivery, or pick-up
  • Verify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not required
  • Multitask while using various online programs and communicating large orders with multiple body shop clients
  • Assist Service Technicians in selecting parts needed for repairs in process
  • Notify service desk and the customer that ordered parts have been received
  • Ensure that before parts can be charged out, the technician presents a repair order
  • Display seasonal parts and accessories in an attractive manner
  • Keep all bins, aisles and storage areas clean, near and clearly labeled
  • Be friendly, professional and efficient when working with customers and co-workers
  • Provide the same high level of service to the other dealership departments, as is given to other customers
  • Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager
  • Keep front and rear counters clean and uncluttered
  • Advise Parts Manager when areas of the department are not in satisfactory condition
  • Keep current on new products and product updates
  • Participate in available training programs

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeedmedium
 

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