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Automotive Call Center Representative Jobs in Raleigh, NC

RALEIGH MEDICAL GROUP PA

Call Center Representative

Cary, NC

$15.75 - $19.75/hr

Call Center Representative - Dermatology Location: Onsite Department: Dermatology Shift: Monday - Friday | Day Shift Call Center Representative - Dermatology In-Office Help create a positive patient ...

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client: McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance and attendance) Work Location: Onsite - 11800 Weston Parkway ...

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer ...

SPECTRUM

Call Center Representative

Morrisville, NC · On-site

$20/hr

As a Customer Service Representative with a focus on Video Repair, you will use your communication ... call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

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All JobsAutomotive Call Center Representative JobsAutomotive Call Center Representative Jobs in Raleigh, NC

Automotive Call Center Representative information

See Raleigh, NC salary details

$10

$17

$24

How much do automotive call center representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for automotive call center representative in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by Automotive Call Center Representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.

Is CSR a stressful job in BPO?

An Automotive Call Center Representative, like other customer service roles in BPO, can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary based on the work environment, support systems, and individual resilience. Proper training and a positive work environment can help manage job-related stress effectively.

What is the highest paying call center job?

The highest paying call center jobs are typically in supervisory, managerial, or specialized roles such as customer service managers or technical support managers, with salaries often exceeding $60,000 annually. Advanced skills, industry experience, and certifications can lead to higher compensation in these positions, especially in industries like technology or finance.

What are the key skills and qualifications needed to thrive as an Automotive Call Center Representative, and why are they important?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What is the job description of automotive call center?

An automotive call center representative handles customer inquiries related to vehicle services, repairs, and sales over phone or online channels. They provide information, schedule appointments, process orders, and assist with warranty or service issues, often using customer relationship management (CRM) software. Strong communication skills and knowledge of automotive products are essential for this role.

What jobs pay 4000 a week without a degree?

An Automotive Call Center Representative typically does not earn $4,000 weekly without specialized experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades such as real estate agents, commercial pilots, or certain sales managers, which may require certifications or extensive experience. Most jobs paying this amount consistently without a degree are highly competitive and may involve commission-based income or performance incentives.

What is an Automotive Call Center Representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.
What job categories do people searching Automotive Call Center Representative jobs in Raleigh, NC look for? The top searched job categories for Automotive Call Center Representative jobs in Raleigh, NC are:
Automotive Call Center Representative jobs near you

Call Center Representative

RALEIGH MEDICAL GROUP PA

Cary, NC

$15.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Title:

Call Center Representative – Dermatology

Location:

Onsite

Department:

Dermatology

Shift:

Monday - Friday | Day Shift

Call Center Representative – Dermatology
 In-Office

Help create a positive patient experience from the very first call.

Raleigh Medical Group is seeking a professional and customer-focused Call Center Representative to support our Dermatology practice. This role serves as the first point of contact for patients by managing incoming calls, coordinating appointment scheduling, processing patient requests, and supporting communication between patients and clinical teams.

The Call Center Representative plays an important role in delivering exceptional customer service while helping maintain efficient daily operations in a fast-paced specialty practice environment.

Responsibilities
  • Answers and directs incoming telephone calls in a professional and courteous manner
  • Schedules, reschedules, and cancels patient appointments accurately and efficiently
  • Returns patient calls and routes messages appropriately
  • Processes incoming patient requests through the patient portal and website
  • Enters and updates patient demographic and insurance information while ensuring accuracy and completeness
  • Submits new patient requests to the appropriate provider through the electronic health record (EHR) system
  • Verifies insurance eligibility for same-day appointments when applicable
  • Processes appointment cancellation line messages and updates schedules accordingly
  • Collaborates with clinical and administrative teams to support coordinated patient care
  • Participates in departmental meetings, training activities, and customer service initiatives
  • Assists with front office support duties as needed, including patient check-in, registration, and collection of copays
  • Performs additional duties as assigned
Qualifications

Required:

  •  High School diploma or equivalent
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency and ability to learn practice management systems

Preferred:
 

  • Previous medical office, call center, scheduling, or customer service experience preferred
  • Experience utilizing electronic health record (EHR) systems preferred
  • Knowledge of medical terminology preferred
Why Join Raleigh Medical Group?
  • Meaningful work supporting patient-centered care
  • Collaborative and team-oriented work environment
  • Opportunity to grow within a respected multi-specialty medical practice
  • Stable weekday schedule with no overnight shifts
We Offer Our Valued Employees
  • Group Health, Dental, and Vision coverage
  •  FSA and HSA options
  • Generous Paid Time Off (PTO)
  • 401(k) Retirement Plan with employer matching
  • Company-paid Life, Short-Term & Long-Term Disability
  • Competitive pay

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.

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