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Automation Support Engineer Jobs in Illinois (NOW HIRING)

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Shift: Day and Night Job Purpose: The Automation Support Engineer maximizes customer ...

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Shift: Day and Night Job Purpose: The Automation Support Engineer maximizes customer ...

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Position Overview The Support Engineer I serves as the first point of contact for Cleo customers ... automation to improve productivity, accelerate issue resolution, and enhance the customer ...

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... Automation Guardrails Design build and optimize advanced application monitoring dashboards and ...

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... Automation Guardrails Design build and optimize advanced application monitoring dashboards and ...

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... automation preferred. * Experience supporting healthcare technology, analytics platforms ...

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ... automation preferred. * Experience supporting healthcare technology, analytics platforms ...

Support Engineer I Location : Hybrid to Wayne, PA or Naperville, IL preferred. Remote candidates ... Experience with automatic job scheduling and workload automation. What You'll Need to Thrive

Description Support Engineer I Location: Hybrid to Wayne, PA or Naperville, IL preferred. Remote ... Experience with automatic job scheduling and workload automation. What You'll Need to Thrive

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Showing results 1-20

Automation Support Engineer information

See Illinois salary details

$35.9K

$103.8K

$158K

How much do automation support engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for automation support engineer in Illinois is $103,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,800.00 and $119,700.00 per year, depending on experience, location, and employer.

What is the difference between Automation Support Engineer vs Automation Test Engineer?

AspectAutomation Support EngineerAutomation Test Engineer
Required CredentialsTypically requires a degree in engineering or computer science, with certifications in automation toolsSimilar credentials, often with additional testing certifications like ISTQB
Work EnvironmentSupports automation systems in production, troubleshooting, and maintenanceDesigns and executes automated tests during development and QA phases
Employer & Industry UsageUsed across manufacturing, IT, and software industries for ongoing supportPrimarily in software development and QA teams

While both roles involve automation tools, the Automation Support Engineer focuses on maintaining and troubleshooting automation systems in production environments, whereas the Automation Test Engineer specializes in developing and executing automated tests during software development. Their skills often overlap, but their primary responsibilities differ based on the project stage and environment.

How does an Automation Support Engineer typically collaborate with cross-functional teams to resolve technical issues?

Automation Support Engineers work closely with software developers, QA testers, and operations staff to troubleshoot and resolve automation system issues. They often act as a bridge between technical and non-technical teams, translating user-reported problems into actionable tasks for engineering. Regular communication, participation in incident reviews, and documentation of solutions are common, ensuring that issues are addressed efficiently and knowledge is shared across the organization. This collaborative environment helps maintain system uptime and improves overall automation workflow.

What are Automation Support Engineers?

Automation Support Engineers are professionals who maintain, troubleshoot, and optimize automated systems and processes within an organization. They work closely with engineering, IT, and operations teams to ensure that automation tools and technologies run smoothly and efficiently. Their responsibilities often include identifying and resolving technical issues, performing regular system updates, and providing user support and training. Automation Support Engineers play a crucial role in ensuring minimal downtime and maximizing productivity in automated environments.

What are the key skills and qualifications needed to thrive as an Automation Support Engineer, and why are they important?

To thrive as an Automation Support Engineer, you need a solid background in electrical or computer engineering, experience with automation systems, and relevant industry certifications. Familiarity with PLC programming, SCADA systems, industrial networking, and troubleshooting tools is typically required. Strong problem-solving, communication, and teamwork skills help you effectively support clients and collaborate with engineering teams. These abilities ensure reliable automation system performance and minimize downtime in critical industrial environments.
Infographic showing various Automation Support Engineer job openings in Illinois as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $103,808 per year, or $49.9 per hour.
Automation Support Engineer

Automation Support Engineer

Hy-Tek

Glenview, IL

Full-time

Posted 6 days ago


Job description

Hy-Tek Intralogistics

Job Description

Job Title: Automation Support Engineer

Department: Client Support Services

Supervisor: Manager of Innovative Services

Shift: Day and Night


Job Purpose:
The Automation Support Engineer maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The ASE will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and/or electrical issues. When not onsite, the ASE will help develop and innovate through research and develop in the innovation’s lab. In addition, the ASE will provide timely, high quality service operations and a maintain a professional image.
Essential Duties and Responsibilities:
• Present a professional image to customers and vendors.
• Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc).
• Provide mechanical, electrical and/or programming troubleshooting.
• Perform planned maintenance procedures systems as scheduled.
• Provide a small scope mechanical installation depending upon the application.
• Participate in installation supervision, system controls and or system programming procedures.
• Be aware of and practice all rules regarding personal and job site safety.
• Be a part of the development team testing and in R amp;D for innovative solutions
Knowledge, Skills, and Abilities Required:
• 3+ years of mechanical, electrical and/or programming experience with automation preferred. Robotics experience is a plus. Educational training can be included in this experience as well.
• Demonstrate a high degree of communication and organizational skills to include the ability to apply logic and constructive thinking to solve problems.
• Aptitude and ability to analyze and interpret all mechanical, electrical and/or programming information in service manuals.
• Ability to effectively use hand and power tools.
• Proficient knowledge of AMR, G2P, P2G or other automation is preferred.
Working Conditions:
While performing the duties of this job, the employee is regularly required to be in settings where certain conditions require the use of personal protective equipment (PPE) such as safety glasses, safety shoes, and hearing protection. Temperature of the work environment may be affected by outside temperatures and machining at customer facilities. Duties may require occasional exposure to various hazardous materials such as, but not limited to grease, oils, lubricants, paint, thinner, parts cleaner, etc.
• Travel up to 25% or as needed.
• Willingness to work any shift (as needed) and overtime as required to meet customer deadlines. Some weekend/night work required as needed.
• Working in office, warehouse, and manufacturing facilities.
• Working in a stationary position for an extended period.
• Moving or traversing for an extended period.
• Occasional ascending and descending scaffolding and/or mezzanines.
• Operating computers for an extended period.
• Possible exposure to noise levels exceeding recommended DBA levels.
• Occasional movement and positioning of objects weighing up to 75 pounds.
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***


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About HYTEK

Sourced by ZipRecruiter

Industry

Supermarkets and grocery stores

Company size

11 - 50 Employees

Headquarters location

Portland, OR, US

Year founded

2004