ZipRecruiter

Log In

1

Auto Shop Assistant Jobs in Edmonton, AB (NOW HIRING)

Wajax

Shop Machinist and Valve Technician

Edmonton, AB

  • Medical

  • Dental

  • Retirement

Meet requirements of Field Level Hazard and Job Hazard assessments. * Assist in shipping and ... auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and ...

Wajax

Shop Machinist and Valve Technician

Edmonton, AB · On-site

  • Medical

  • Dental

  • Retirement

Meet requirements of Field Level Hazard and Job Hazard assessments. * Assist in shipping and ... auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and ...

Go Auto

Parts Advisor (Go RV & Marine Leduc)

Nisku, AB · On-site

  • Medical

  • Dental

  • PTO

... shop, one team keeps everything running. The Parts Department. At Go RV & Marine Leduc, we're ... Through Go Auto University, mentorship, and hands-on development, you'll have opportunities to grow ...

Go Auto

Parts Advisor (Go RV & Marine Leduc)

Nisku, AB · On-site

  • Medical

  • Dental

  • PTO

... shop, one team keeps everything running. The Parts Department. At Go RV & Marine Leduc, we're ... Through Go Auto University, mentorship, and hands-on development, you'll have opportunities to grow ...

All JobsAuto Shop JobsAuto Shop Assistant JobsAuto Shop Assistant Jobs in Edmonton, AB

Auto Shop Assistant information

What is the difference between Auto Shop Assistant vs Auto Mechanic?

AspectAuto Shop AssistantAuto Mechanic
CredentialsHigh school diploma or equivalent; on-the-job trainingTechnical certification or ASE certification often required
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, independent garages
Job ResponsibilitiesAssisting mechanics, customer service, basic maintenanceDiagnosing, repairing, and maintaining vehicles

The Auto Shop Assistant primarily supports mechanics by performing basic tasks and customer service, often requiring minimal formal credentials. In contrast, an Auto Mechanic is responsible for diagnosing and repairing vehicles, usually needing technical certifications. Both roles work in similar environments like auto repair shops and dealerships, but their responsibilities and required skills differ significantly.

What are the most commonly searched types of Auto Shop jobs in Edmonton, AB? The most popular types of Auto Shop jobs in Edmonton, AB are:
Auto Shop Assistant jobs near you
Infographic showing various Auto Shop Assistant job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Fix Auto Sherwood North

Sherwood Park, AB • On-site

Full-time

Posted 12 days ago

Job description

As a part of Fix Auto’s office team, the Customer Service Representative will assist customers with the collision repair process and possess the highest level of customer satisfaction and confidence in our services and shop.


POSITION SUMMARY:

The Customer Service Representative (CSR) provides customers, insurance partners, and team members with high-quality, individualized support. The CSR will be responsible for finalizing repair orders, concentrating on preparing the final bill, and playing a crucial role in Fix Auto Sherwood North as they provide customer confidence and help assist with daily duties to help ensure the shop is running efficiently. 


KEY RESPONSIBILITIES:

Customer Service:

  • Answer phone calls and assist customers and vendors accordingly
  • Contact customers and book their vehicles for estimates and repairs
  • Work with towing companies to arrange vehicle tows and lot moves
  • Answers incoming calls and completes outgoing calls as needed
  • Finalize repair orders daily
  • Keep all files up-to-date daily
  • Document all conversations with customers and insurance representatives
  • Match estimates
  • Update customers on the process of their vehicle


Financials:

  • Bill insurance companies and arrange payment for the total loss of vehicles
  • Assist claims processors as needed with daily tasks such as checking deductibles, calling to get insurance assignments, etc.
  • Help with various account receivable and payable tasks
  • Prepare weekly bank deposits
  • Help with bi-weekly payroll
  • Shop Duties
  • Assist all technicians and back-end team members when support is needed
  • Cross-train with all members of the team to gain clear and accurate knowledge of the auto body process

The CSR may be responsible for other duties as needed.


EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:

EDUCATION

High School Diploma.

Post-secondary education is considered an asset.


EXPERIENCE

Experience working in a customer service role

Experience working in the autobody industry


SKILLS/KNOWLEDGE

Strong written and verbal communication skills

Customer service and professionalism skills

Ability to work independently 

Highly organized

Able to effectively communicate both verbally and in writing and read and interpret blueprints