Auto Service Manager Jobs in Santa Rosa, CA (NOW HIRING)

CarMax, the way your career should be! 

Position Overview

As a Sr. Reconditioning Associate, you’ll play a key role in ensuring every vehicle meets CarMax’s quality standards. Working in a modern, climate-controlled environment, you’ll complete all aspects of the paint preparation process and occasionally support Cosmetic Reconditioning Associate II and Flow Inventory Associate II duties. This is your opportunity to work alongside skilled technicians, gain hands-on experience, and help deliver vehicles that exceed customer expectations. At CarMax, we invest in your growth and provide the tools and training you need to succeed.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Perform expert body repairs, including masking, sanding, and grinding
• Apply primer and refinish paint surfaces to meet CarMax standards
• Remove and replace parts as needed for cosmetic and structural integrity
• Repair plastic and substrate damage with precision and care
• Conduct post-paint refinishing, defect correction, and maintain and repair specialized equipment
• Deliver exceptional customer service to internal and external partners
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Completion of New Associate Orientation Training – Operations
• Accountability to Associate 1 Competency Model
• CarMax timekeeping systems training for hourly associates
• Meet Cosmetic Reconditioning Associate II and Flow Inventory Associate II Performance Standards
• Achieve workstation certifications for Cosmetic Reconditioning Associate II, Flow Inventory Associate II, and Senior Reconditioning Associate
• Ability to read, interpret, and transcribe data accurately, and perform multiple tasks in a fast-paced, high-energy environment.
• Required to use CarMax-provided respiratory protection. Must be clean-shaven to use half-face respirator.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.