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Auto Service Manager Jobs in Portland, TN (NOW HIRING)

Fire Alarm Service Manager Reports To: Regional Manager Supervises: Fire Alarm Service Technicians and Service Coordinator (if applicable) Classification: Full-Time Exempt Position with Full Benefits ...

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Auto Service Manager information

See Portland, TN salary details

$28.6K

$68.7K

$131.2K

How much do auto service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for auto service manager in Portland, TN is $68,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $73,500.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.
What cities near Portland, TN are hiring for Auto Service Manager jobs? Cities near Portland, TN with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Portland, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,748 per year, or $33.1 per hour.

Full-time

Re-posted 22 days ago


Job description

Company Description

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.

Job Description

The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.

Primary Responsibilities include (but are not limited to):

  • Specific duties for this customer service role include, but are not limited to:
  • Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Coaching personnel on enforcing wheel torqueing process
  • Ensures that proper inspections are being conducted
Qualifications

We are looking for:

  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Manager role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.Â