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Auto Service Manager Jobs in Appleton, WI (NOW HIRING)

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Service Manager. Department: Grocery. FLSA : Non-Exempt. General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

... in inventory management to include pulling tires and parts, unloading and stocking inventory ... Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ...

General Service Technician

Oshkosh, WI · On-site

$15 - $18.50/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Positions are available in our retail locations across our many brands, in field management, and in ...

General Service Technician - 1358

Oshkosh, WI · On-site

$15 - $18.50/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Positions are available in our retail locations across our many brands, in field management, and in ...

... in inventory management to include pulling tires and parts, unloading and stocking inventory ... Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ...

We are looking for the next Manager of Tissue Services , leading North America's Service operations. This position will be responsible for managing Tissue Services in North America according to the ...

Auto Center District Manager

Appleton, WI

$16.75 - $21/hr

Promote a customer-first culture by reinforcing exceptional service standards, operational ... Minimum of 3 years of Auto Center management experience required. * Demonstrated ability to lead ...

Auto Center District Manager

Appleton, WI

$16.75 - $21/hr

Promote a customer-first culture by reinforcing exceptional service standards, operational ... Minimum of 3 years of Auto Center management experience required. * Demonstrated ability to lead ...

Auto Center District Manager

Appleton, WI · On-site

$16.75 - $21/hr

Promote a customer-first culture by reinforcing exceptional service standards, operational ... Minimum of 3 years of Auto Center management experience required. * Demonstrated ability to lead ...

Automotive Technician

Green Bay, WI · On-site

$29 - $40/hr

We're JM Auto Service -- a family-owned independent shop with a 4.8 Google rating (360+ reviews). We fix cars right the first time, and we treat our techs like family. No drama, no broken tools, no ...

Showing results 21-40

Auto Service Manager information

See Appleton, WI salary details

$30K

$72.1K

$137.5K

How much do auto service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for auto service manager in Appleton, WI is $72,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $77,100.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.
What cities near Appleton, WI are hiring for Auto Service Manager jobs? Cities near Appleton, WI with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,086 per year, or $34.7 per hour.

Service Manager

Hy-Vee, Inc.

Ashwaubenon, WI • On-site

Part-time

Re-posted 24 days ago


Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,660 frontline employees who took The Breakroom Quiz

44th of 122 rated grocery stores


Job description

Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt

General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.

Core Competencies:
  • Partnerships.
  • Growth mindset.
  • Results oriented.
  • Customer focused.
  • Professionalism.

Reporting Relations:
  • Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce.
  • Positions that Report to you: All positions except those listed above or designated by the Store Director.

Primary Duties and Responsibilities:
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they’re looking for.
    • securing products that are out of reach.
    • loading or unloading heavy items.
    • making note of and passing along customer suggestions or requests.
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Performs as a leader and role model and maintains positive employee relations.
  • Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
  • Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
  • Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
  • Ensures proper customer service throughout the store and addresses specific customer issues.
  • Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
  • Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
  • Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
  • Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
  • Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
  • Trains workers in store policies, department procedures, and job duties.
  • Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
  • Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
  • Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
  • Explains store services to potential personal and business account customers to generate additional business for the store.
  • Understands the basics of store accounting.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
  • Determines the motivational needs of employees and provides the appropriate environment.
  • Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
  • Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
  • Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
  • Handles cash registers.
  • Recommends cost reduction programs.
  • Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
  • Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:
  • High School or equivalent experience.
  • Two years or more of similar or related work experience preferred.

Supervisory Responsibilities (Direct Reports):
  • Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
  • Selects new employees and acts on employee problems.
  • Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:
  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.

Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, forklift, computer, calculator, telephone, FAX machine, two-wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.

Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.

Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.

Are you ready to smile, apply today.  
Employment is contingent upon the successful completion of a pre-employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930