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Auto Service Manager Jobs in Madison, WI (NOW HIRING)

Service Manager Burtness Chevrolet, Buick GMC & Burtness CDJR Whitewater, WI Full-Time | Competitive Pay | Benefits | Family-Owned Burtness is seeking a motivated Service Manager to lead our Service ...

Service Manager

Madison, WI ยท On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Requisition Number: 223890 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Auto Service Manager information

See Madison, WI salary details

$31.4K

$75.5K

$144K

How much do auto service manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for auto service manager in Madison, WI is $75,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $80,700.00 per year, depending on experience, location, and employer.

What does an Auto Service Manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have significant experience, leadership skills, and may earn substantial bonuses or commissions based on dealership performance.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are some common challenges faced by Auto Service Managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

Is an automotive service manager job stressful?

An automotive service manager job can be stressful due to managing multiple responsibilities such as overseeing technicians, handling customer concerns, and meeting deadlines. The role often requires strong organizational skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an Auto Service Manager, and why are they important?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.

How much does a automotive service manager make?

The average annual salary for an automotive service manager in Michigan is approximately $70,000 to $90,000, depending on experience, certifications, and the size of the service department. Salaries can vary based on location, dealership, and individual performance, with some managers earning over $100,000 including bonuses and incentives.
What cities near Madison, WI are hiring for Auto Service Manager jobs? Cities near Madison, WI with the most Auto Service Manager job openings:
Infographic showing various Auto Service Manager job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $75,499 per year, or $36.3 per hour.
General Auto Service Technician

General Auto Service Technician

Genin's Autocare

Madison, WI โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Job description

Genin's Autocare
Our family-owned six-bay auto center is growing rapidly and is looking for skilled General Service Technicians. Fast-paced, clean, and honest professional environment with competitive pay.
What's in it for you
Ask about our SIGNING BONUS -Two Options
$45,000 - $65,000
โ€ข Top Shop Service Advisor - Busy/consistent workload
HMO Health Plan
โ€ข Paid Vacation
โ€ข Paid Holidays
โ€ข Simple IRA Plan
โ€ข Team Lunch
โ€ข Paid Uniforms
โ€ข Napa Gold Auto Care Center
โ€ข Small team = ability to make a big impact!
โ€ข Variety of challenging and rewarding jobs/projects/repairs
โ€ข Flexibility and exposure to all makes/models
โ€ข Supportive and knowledgeable team
โ€ข Strong reputation with loyal customers
โ€ข Monday - Friday 8 - 5
โ€ข Will work with your schedule
Job Description
Duties include inspection, diagnoses, repair, and replacement of general parts and accessories for cars and light trucks
Perform fluid exchanges, general inspections and maintenance, brake inspection, battery, and electronics work
Perform a variety of other duties: replacing wiper blades, bulbs, performing test drives
Focus on building customer relationships and their current and future needs
Communicate vehicle problems and proposed solutions to customer and/or supervisor
Keep a clean and safe working environment
Job Requirements:
Conduct extensive diagnostic procedures to determine the sources of customers' problems and provide accurate repair recommendations
Perform all aspects of automotive maintenance and repair. Tasks including computer diagnostic procedures, engine repair, cooling system repair, emissions system repair
Maintain a working knowledge of current industry best practices in automotive repair by attending schooling and seminars
Conduct necessary repairs and take vehicles for test drives
Maintain legible and accurate paperwork for both the customer and for our records
Perform all aspects of automotive maintenance and repair. Tasks including computer diagnostic procedures, engine repair, cooling system repair, emissions system repair
Clean and maintain the work environment to ensure equipment longevity and workplace safety
Able to create estimates and advise customers of repairs/maintenance needed
Qualifications:
Automotive repair experience in a professional shop environment is preferred
Strong verbal communication skills
Strong customer service skills
Follow company procedures and protocol
Knowledge of diagnostic tools and equipment
Genin's Autocare
3505 University Avenue
Madison Wisconsin 53705-2140