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Auto Service Advisor Jobs in Miami, FL (NOW HIRING)

```html Pines Auto Group is seeking a motivated and customer-focused Service Advisor to join our team in Pembroke Pines, FL. As a Service Advisor, you will be the primary point of contact between our ...

```html Pines Auto Group is seeking a motivated and customer-focused Service Advisor to join our team in Pembroke Pines, FL. As a Service Advisor, you will be the primary point of contact between our ...

```html Pines Auto Group is seeking a motivated and customer-focused Service Advisor to join our team in Pembroke Pines, FL. As a Service Advisor, you will be the primary point of contact between our ...

Service Advisor experience or parts sales preferred. Every day is different in our busy automotive ... Recommend Auto Repairs and Services. * Update customers on the status of their vehicle repair.

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Auto Service Advisor information

See Miami, FL salary details

$11

$24

$43

How much do auto service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for auto service advisor in Miami, FL is $24.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $28.51 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Miami, FL?

For Auto Service Advisor jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Miami, FL look for?

The top searched job categories for Auto Service Advisor jobs in Miami, FL are:

What cities near Miami, FL are hiring for Auto Service Advisor jobs?

Cities near Miami, FL with the most Auto Service Advisor job openings:

Infographic showing various Auto Service Advisor job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,592 per year, or $24.8 per hour.

Full-time

Re-posted 7 days ago


Job description

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Pines Auto Group is seeking a motivated and customer-focused Service Advisor to join our team in Pembroke Pines, FL. As a Service Advisor, you will be the primary point of contact between our service department and customers, ensuring an exceptional service experience from start to finish. Your role is key in maintaining strong customer relationships and supporting our service technicians in delivering top-quality automotive service.

Responsibilities
  • Greet customers promptly and courteously, addressing their automotive service needs
  • Provide accurate estimates for vehicle repairs and maintenance
  • Schedule service appointments efficiently and manage workflow to maximize productivity
  • Communicate service progress and recommendations clearly to customers
  • Coordinate with service technicians to ensure timely and quality work
  • Maintain detailed records of customer interactions, vehicle services, and parts orders
  • Promote additional service opportunities and company promotions to customers
  • Handle customer concerns and resolve issues professionally to ensure satisfaction
Requirements
  • Previous experience as a Service Advisor or in a customer service role within an automotive service environment preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a fast-paced work environment
  • Basic automotive knowledge is a plus
  • Proficient computer skills and familiarity with service management software
  • High school diploma or equivalent required
Benefits
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Supportive and friendly work environment
  • Employee discounts on automotive services and parts
About the Company

Pines Auto Group is a trusted name in automotive sales and service in Pembroke Pines, FL. Committed to delivering outstanding customer experiences, our team prides itself on quality workmanship and integrity. Join us and become a part of a company that values its employees and customers alike.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.