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Auto Service Advisor Jobs in Boston, MA (NOW HIRING)

Jannell Motors Inc

Service Advisor

Hanover, MA · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Jannell Motors Inc

Service Advisor

Hanover, MA · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Herb Chambers Ford

Service Advisor

Braintree, MA · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Nucar Southern New England

Service Advisor

Woburn, MA · On-site

$100K/yr

Our top grossing Service Advisors exceed $100k per year! Plenty of work and plenty of hungry, happy technicians Education and/or Experience:High School Diploma or equivalent requiredExtensive ...

Sentry Auto Group

Automotive Service Advisor

Medford, MA · On-site

$60K - $85K/yr

Automotive Service Advisor- job post Sentry Ford Lincoln Medford, MA 02155 Job details Salary $60,000 - $85,000 a year Job Type Full-time Shift and Schedule 10 hour shift We are looking for a Service ...

Atlantic Toyota

Service Advisor

Lynn, MA · On-site

$30K - $50K/yr

The Service Advisor plays a critical role as the primary point of contact between customers and the automotive service department, ensuring a seamless and positive experience throughout the vehicle ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Honda

Service Advisor

Lynn, MA

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Honda

Service Advisor

Lynn, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Honda

Service Advisor

Lynn, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Kelly Volkswagen

Service Advisor

Danvers, MA · On-site

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

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Showing results 41-60

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Boston, MA

Auto Service Advisor information

See Boston, MA salary details

$13

$28

$49

How much do auto service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for auto service advisor in Boston, MA is $28.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $32.40 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are popular job titles related to Auto Service Advisor jobs in Boston, MA? For Auto Service Advisor jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Boston, MA look for? The top searched job categories for Auto Service Advisor jobs in Boston, MA are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,599 per year, or $28.2 per hour.

Service Advisor

Jannell Motors Inc

Hanover, MA • On-site

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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