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Auto Repossession Jobs in Phoenix, AZ (NOW HIRING)

Workway, Inc.

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Bilingual Auto Collector

Mesa, AZ · On-site

$23 - $25/hr

High school diploma or equivalent. * 2 years of auto finance collection experience within a call center environment. * 2 years of auto finance skip tracing/repossession experience in a late-stage ...

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Auto Repossession information

See Phoenix, AZ salary details

$13

$22

$40

How much do auto repossession jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for auto repossession in Phoenix, AZ is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.09 per hour, depending on experience, location, and employer.

What is auto repossession?

Auto repossession is the process by which a lender or leasing company reclaims a vehicle from a borrower who has defaulted on their loan or lease payments. When a borrower fails to make agreed payments, the lender has the legal right to repossess the vehicle, usually without needing a court order. The repossessed vehicle may then be sold at auction or through other means to recover the remaining debt. The process must comply with state laws, and borrowers are typically notified of their rights and any remaining balance after the sale. It is important for borrowers to communicate with lenders if they are having trouble making payments to avoid repossession.

What are the key skills and qualifications needed to thrive as an auto repossession agent, and why are they important?

To thrive as an Auto Repossession Agent, you need knowledge of repossession laws, negotiation skills, a valid driver’s license, and often a high school diploma or equivalent. Familiarity with skip tracing tools, GPS tracking systems, and repossession management software is typically required. Strong communication, conflict resolution, and stress management skills make someone stand out in this role. These abilities are essential for safely recovering vehicles, maintaining professionalism, and ensuring legal compliance in challenging and unpredictable situations.

What are some common challenges faced by auto repossession agents, and how can they be effectively managed?

Auto repossession agents often encounter challenges such as dealing with confrontational situations, locating vehicles that may be deliberately hidden, and working irregular hours, including nights and weekends. To manage these challenges, agents rely on strong communication and conflict de-escalation skills, advanced investigative tools like skip tracing and GPS tracking, and close coordination with their team for safety and efficiency. Building resilience and following strict legal and ethical guidelines are also crucial for long-term success in this role.

What is the difference between Auto Repossession vs Auto Loan Collector?

AspectAuto RepossessionAuto Loan Collector
Required CredentialsNone specific, often on-the-job trainingTypically requires knowledge of collections and sometimes a high school diploma
Work EnvironmentFieldwork, often outdoors, involving vehicle locationsOffice-based or fieldwork, contacting borrowers
Industry UsageUsed by repossession agencies and lendersUsed by collection agencies and financial institutions

Auto Repossession involves locating and retrieving vehicles when borrowers default, often requiring fieldwork and vehicle knowledge. Auto Loan Collectors focus on contacting borrowers to recover overdue payments, usually through calls or negotiations. While both roles are part of the auto finance industry, they differ in responsibilities, environment, and required skills.

How to get a job auto repossessing cars?

To work in auto repossession, you typically need a high school diploma or equivalent, a valid driver's license, and a clean driving record. Employers often require knowledge of state laws, good communication skills, and sometimes a background check; some positions may also require specialized training or certification in repossession procedures.

Is it hard to become an auto repossession driver?

Becoming an auto repossession driver typically requires a valid driver's license, a clean driving record, and sometimes a background check. The job involves physically locating and recovering vehicles, often requiring knowledge of local laws and good driving skills; training is usually provided by employers. The difficulty varies based on experience, location, and the specific company's requirements.
Auto Repossession jobs near you
Infographic showing various Auto Repossession job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,395 per year, or $22.8 per hour.

Bilingual Auto Collector

Workway, Inc.

Mesa, AZ • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision

Re-posted 26 days ago

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Job description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Bilingual Auto Collections (Late Stage) Specialist opportunity with a premier Financial Services client in Mesa, AZ.  This company is committed to making vehicle ownership possible for everyone through an extensive dealer network, providing financing solutions that help customers drive off in the vehicle they deserve. With career growth opportunities, a casual work environment, and a culture of fun, this is an excellent place to build your career.
The Bilingual Auto Collections (Late Stage) Specialist is responsible for the specific duties listed below.
Your specific duties will include:

  • Handling all levels of auto finance collections inquiries, including payments, repayment plans, and delinquency negotiations. 
  • Researching and resolving inquiries and complaints via phone, with a focus on first-call resolution. 
  • Monitoring delinquent accounts and reducing risk through proactive collection actions. 
  • Initiating contact with account holders and cosigners to resolve delinquent accounts. 
  • Maintaining communication with borrowers to prevent future delinquencies. 
  • Utilizing skip-tracing tools to locate borrowers with inaccurate contact information. 
  • Communicating with supervisors and team leaders regarding repossessions and special cases.
  • Documenting all collection efforts in the system of record in accordance with policies and guidelines. 
  • Working efficiently in a fast-paced environment, meeting quality and productivity metrics. 
  • Assisting with other duties and projects as assigned by management.


Specific qualifications for the position include: 

  • Must be Spanish Bilingual.
  • High school diploma or equivalent. 
  • 2 years of auto finance collection experience within a call center environment. 
  • 2 years of auto finance skip tracing/repossession experience in a late-stage (120+ days) department. 
  • Previous customer service, sales, and/or collections experience preferred. 
  • Strong written and verbal communication skills. 
  • Self-motivated with working knowledge of MS Office.


Pay Rate Range:  $23.00 - $25.00 per hour DOE.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO.
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Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

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About Workway

Sourced by ZipRecruiter

Forward-thinking and innovative, Workway is at the forefront of the staffing industry. Entrepreneurial-minded leadership, combined with advanced technology, allows Workway to deliver temporary, temp to hire, and direct hire placement results that exceed our clients’ expectations.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Dallas, TX, US

Year founded

2005

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