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Auto Recovery Jobs in Phoenix, AZ (NOW HIRING)

Senior Auto Claim Examiner

Phoenix, AZ · On-site

$32.50 - $44.25/hr

Recognize and refer appropriate files for recovery. * Adhere to all internal, statutory, and ... Innovative thinking EXPERIENCE & EDUCATION: * 2-4 years of Commercial Auto Claims Adjusting ...

Our customers include the highest volume captive auto lenders, banks, credit unions, and finance ... Support early-stage account recovery conversations by helping customers understand available ...

Subrogation Adjuster

Phoenix, AZ · On-site

$49K - $64K/yr

Individuals in this role will be responsible for the identification and collection of subrogation recoveries including first party U-Haul equipment damages, third party auto liability damages ...

Subrogation Adjuster

Phoenix, AZ

$49K - $64K/yr

Individuals in this role will be responsible for the identification and collection of subrogation recoveries including first party U-Haul equipment damages, third party auto liability damages ...

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Auto Recovery information

See Phoenix, AZ salary details

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How much do auto recovery jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for auto recovery in Phoenix, AZ is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is an auto recovery agent?

Auto Recovery agents, also known as repossession agents, are professionals responsible for locating and repossessing vehicles when borrowers default on their auto loans or leases. They work on behalf of lenders, such as banks or finance companies, to recover vehicles in accordance with local laws and regulations. Their duties often include tracking down vehicles, communicating with vehicle owners, and safely transporting repossessed vehicles to designated locations. Auto Recovery agents must be knowledgeable about legal procedures and often work irregular hours. It's a job that requires discretion, attention to detail, and strong communication skills.

What are the key skills and qualifications needed to thrive as an auto recovery agent?

To thrive as an Auto Recovery Agent, you need knowledge of repossession laws, vehicle handling, and typically a valid driver’s license with a clean driving record. Familiarity with GPS tracking systems, tow truck operation, and sometimes certification from organizations like the Certified Asset Recovery Specialist (CARS) program are important. Strong negotiation skills, attention to detail, and the ability to remain calm under stress set top performers apart. These skills are critical for ensuring safe, legal, and efficient recovery of assets while minimizing conflict and liability.

What are some common challenges faced by professionals in auto recovery and how can they be managed?

Auto recovery professionals often face challenges such as dealing with difficult or emotional vehicle owners, working irregular hours, and handling safety risks during repossessions. Successful recovery agents develop strong communication and conflict-resolution skills, follow strict legal guidelines, and stay vigilant about personal safety. Many companies provide ongoing training and support, and teamwork with dispatchers and law enforcement is common to ensure smooth operations and minimize confrontations.

What is the difference between Auto Recovery vs Auto Body Technician?

AspectAuto RecoveryAuto Body Technician
CertificationsCommercial driver’s license (CDL), towing certificationsASE certifications, collision repair certifications
Work EnvironmentRoadside, towing yards, repair shopsAuto repair shops, collision centers
Job FocusRecovering and towing vehiclesRepairing vehicle body damage

Auto Recovery specialists focus on retrieving and towing vehicles, often working on roadsides or in towing yards. Auto Body Technicians repair vehicle damage, working mainly in repair shops. While both roles involve vehicle care, their skills, certifications, and work environments differ significantly, making each role unique within the automotive industry.

What are popular job titles related to Auto Recovery jobs in Phoenix, AZ?

For Auto Recovery jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Auto Recovery jobs in Phoenix, AZ look for?

The top searched job categories for Auto Recovery jobs in Phoenix, AZ are:

Infographic showing various Auto Recovery job openings in Phoenix, AZ as of September 2026, with employment types broken down into 1% As Needed, 60% Full Time, 20% Part Time, 3% Temporary, 10% Contract, and 6% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,971 per year, or $17.8 per hour.

Senior Auto Claim Examiner

Chubb

Phoenix, AZ • On-site

$32.50 - $44.25/hr

Full-time

Re-posted 4 days ago


Key responsibilities

  • Analyze first reports, contact insured/claimants promptly, and evaluate claim information.

  • Create an action plan for investigation and loss analysis, and establish reserves within required timeframes.

  • Evaluate claim facts, manage outside vendors, and negotiate claim settlements.


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

148th of 315 rated insurance


Job description

In this role, the person will be primarily responsible for handling Commercial Auto Claims, including property damage, property damage liability, rental management, and/or other applicable coverages.

POSITION RESPONSIBILITIES:

  • Analyze first reports and promptly contact insured/claimants within hours.
  • Effectively evaluate contract language and identify coverage issues. 
  • Promptly and appropriately create an action plan for an accurate and timely investigation and loss analysis.
  • Maintain an active file diary to move file toward timely resolution.
  • Establish accurate and timely reserves within required timeframes.
  • Recognize and refer appropriate files for recovery.
  • Adhere to all internal, statutory, and regulatory compliance requirements.
  • Recognize and identify potential fraudulent claims.
  • Effectively manage the use, work product and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
  • Develop and maintain strong business relationships with internal and external customers.
  • Serve as a resource to lesser experienced Examiners.
  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime, nights, and/or weekends during designated CATs. 
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

KNOWLEDGE, SKILLS & ABILITIES: 

  • Full knowledge of commercial insurance contracts, investigation techniques, legal requirements and insurance regulations.
  • Ability to work effectively in-person and remotely
  • Display an inquisitive and curious mindset for investigating, evaluating, analyzing, and interpreting information.
  • Ability to analyze and prioritize multiple competing priorities, including claim receipt, telephone calls, email, mail, text messages, and/or other sources of information 

Excellent skills in the areas of: 

  • Customer service 
  • Investigation techniques
  • Organization
  • Time management and the ability to multi-task
  • Verbal and written communication 
  • Negotiation and reserving
  • Innovative thinking

EXPERIENCE & EDUCATION:

  • 2-4 years of Commercial Auto Claims Adjusting experience required. 
  • Bachelor's Degree or equivalent experience required.
  • If you do not already have one, you will be required to obtain and maintain an applicable resident or designated home state adjusters license as well as additional state licensure as business need dictates.

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US