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Auto Insurance Jobs in Tempe, AZ (NOW HIRING)

Fred Loya Insurance

Auto Field Appraiser

Phoenix, AZ · On-site

$21 - $39/hr

Now Hiring! Fred Loya Insurance was established in 1974 and has grown to be one of the Largest ... Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya ...

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How much do auto insurance jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for auto insurance in Tempe, AZ is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.48 and $27.57 per hour, depending on experience, location, and employer.

What is an auto insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in auto insurance?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What are some common challenges faced by professionals in auto insurance?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.

What are the most commonly searched types of Auto Insurance jobs in Tempe, AZ?

The most popular types of Auto Insurance jobs in Tempe, AZ are:

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For Auto Insurance jobs in Tempe, AZ, the most frequently searched job titles are:

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The top searched job categories for Auto Insurance jobs in Tempe, AZ are:

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Cities near Tempe, AZ with the most Auto Insurance job openings:

Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Tempe, AZ as of August 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Contract. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,452 per year, or $22.8 per hour.

Auto Field Appraiser

Fred Loya Insurance

Phoenix, AZ • On-site

$21 - $39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Fred Loya Insurance rating

3.9

Company rating: 3.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

308th of 311 rated insurance

Job description

Now Hiring!

Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States.
Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.
Our claims office has an immediate opening for an Auto Field Appraiser. In this role the employee will be responsible for completing vehicle damage estimates.
Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya Insurance’s physical damage standards and state regulations.
The Auto Appraiser works with the repair facilities to obtain a meaningful agreed price on repairs and estimated time of completion/delivery.

Essential Duties and Responsibilities

  • Ensures proper vehicle tear down
  • Determine repair time allotments and required labor operations
  • Makes accurate repair/replace decisions
  • Assess and applies pre-existing damage, completes accurate total loss evaluations
  • Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
  • Review and assess the validity of all supplement request
  • Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
  • Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
  • Completes timely estimates, supplements, and inspections
  • Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
  • Adhere to our fleet policy
  • Provide extraordinary customer service to all parties involved in the claims process
  • Other duties as assigned by management or as needed.


Qualifications/Requirements

  • Must be fully vaccinated for COVID-19
  • Previous experience required.
  • High School diploma required; Degree or college coursework is a plus
  • Must have a clean background and driving record
  • Computer software knowledge
  • Adjuster license or willing to obtain

#Claims

REQ: 822337608

Company Description

FRED LOYA INSURANCE

Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 13 states and expanding

What Fred Loya Insurance employees say

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