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Auto Insurance Fraud Investigator Jobs in Texas (NOW HIRING)

Shell FCU

Fraud Investigator

Deer Park, TX · On-site

$60 - $80/hr

Conducts investigations into suspicious activity, including but not limited to scams, check/wire/ACH/card fraud, identity theft, insurance fraud, account takeovers, electronic crimes and elder abuse.

Allied Universal

SIU Investigator

San Antonio, TX · On-site

$20.25 - $25.75/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

Dallas, TX · On-site

$22 - $28.25/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

San Antonio, TX · On-site

$20.25 - $25.75/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

Dallas, TX · On-site

$22 - $28.25/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

San Antonio, TX · On-site

$60 - $80/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

Dallas, TX · On-site

$80 - $100/hr

Auto Allowance and Company Credit Card for fuel and travel! * Mustpossessa valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

Dallas, TX · On-site

$22 - $28.25/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Allied Universal

SIU Investigator

San Antonio, TX · On-site

$20 - $25.75/hr

Auto Allowance and Company Credit Card for fuel and travel! * Must possess a valid driver's license ... Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance ...

Kemper

SIU Investigator

Dallas, TX

$61K - $102K/yr

The candidate must possess knowledge of the principles of casualty insurance and the auto casualty ... Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified ...

Kemper

SIU Investigator

Houston, TX

$61K - $102K/yr

The candidate must possess knowledge of the principles of casualty insurance and the auto casualty ... Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified ...

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All JobsAuto Insurance Fraud Investigator JobsAuto Insurance Fraud Investigator Jobs in Texas

Auto Insurance Fraud Investigator information

See Texas salary details

$14

$28

$49

How much do auto insurance fraud investigator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for auto insurance fraud investigator in Texas is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $32.93 per hour, depending on experience, location, and employer.

What does an auto insurance fraud investigator do?

An Auto Insurance Fraud Investigator is responsible for examining suspected fraudulent claims related to automobile insurance. They gather evidence, interview claimants and witnesses, analyze documents, and collaborate with law enforcement when necessary. Their goal is to identify false or exaggerated claims, help prevent financial losses for insurance companies, and ensure that legitimate claims are paid fairly. Investigators often use surveillance, background checks, and data analysis to uncover fraudulent activity.

What are the key skills and qualifications needed to thrive as an auto insurance fraud investigator?

To thrive as an Auto Insurance Fraud Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice or insurance, often supported by a bachelor's degree or relevant certification. Familiarity with claims management software, data analysis tools, and investigative databases is also important. Excellent communication, critical thinking, and discretion help you conduct interviews and build cases effectively. These skills are crucial to accurately identifying fraudulent claims, protecting company assets, and upholding legal and ethical standards in the insurance industry.

What are some common challenges auto insurance fraud investigators face when conducting investigations?

Auto Insurance Fraud Investigators often encounter challenges such as distinguishing between genuine claims and sophisticated fraudulent schemes, managing high caseloads, and staying updated on evolving fraud tactics. They frequently collaborate with law enforcement, attorneys, and claims adjusters, requiring strong communication and analytical skills. Additionally, investigators must adhere to legal and ethical guidelines while collecting evidence, which can sometimes slow down the investigative process but is crucial for building a solid case.

What is the difference between Auto Insurance Fraud Investigator vs Claims Adjuster?

AspectAuto Insurance Fraud InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles require certifications in insurance or fraud detectionHigh school diploma or equivalent; licensing or certifications may be required depending on state
Work EnvironmentOffice settings, field investigations, collaboration with law enforcementOffice-based, inspecting damages, interviewing claimants and witnesses
Employer & IndustryInsurance companies, law enforcement agencies, fraud detection firmsInsurance companies, adjusting claims for auto, home, or other policies
Common Search & ComparisonAuto Insurance Fraud Investigator vs Claims Adjuster

While both roles work within the insurance industry, Auto Insurance Fraud Investigators focus on detecting and preventing fraudulent claims, often involving investigations and law enforcement collaboration. Claims Adjusters handle the assessment and processing of legitimate claims, verifying damages and coverage. Understanding these differences helps clarify career paths and job expectations in the insurance sector.

What are the most commonly searched types of Auto Insurance Fraud Investigator jobs in Texas?

The most popular types of Auto Insurance Fraud Investigator jobs in Texas are:

What are popular job titles related to Auto Insurance Fraud Investigator jobs in Texas?

For Auto Insurance Fraud Investigator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Auto Insurance Fraud Investigator jobs in Texas look for?

The top searched job categories for Auto Insurance Fraud Investigator jobs in Texas are:

What cities in Texas are hiring for Auto Insurance Fraud Investigator jobs?

Cities in Texas with the most Auto Insurance Fraud Investigator job openings:

Auto Insurance Fraud Investigator jobs near you
Infographic showing various Auto Insurance Fraud Investigator job openings in Texas as of September 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% In-person, 1% Hybrid, and 7% Remote job distribution, with an average salary of $59,749 per year, or $28.7 per hour.

Fraud Investigator

SHELL FEDERAL CREDIT UNION

Deer Park, TX • On-site

Full-time

Posted 17 days ago

Job description

Schedule Hours:
M - F: 10:00 AM - 7:00 PM
Saturday's: 9:00 AM - 3:00 PM (Minimum two Saturdays a month)
The Fraud Investigator aides the Operations Department in all areas of fraud mitigation and loss prevention in accordance with Shell FCU's policies and procedures.
Essential Job Duties and Responsibilities
  • Consistently meets all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions.
  • Maintains a strong knowledge of the financial industry and complies with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act and the Uniform Commercial Code.
  • Attends annual and on-demand training sessions as instructed or scheduled.
  • Performs job duties and responsibilities in compliance with SFCU policies, procedures, philosophy, and standards of performance.
  • Completes all assigned projects in an effective and professional manner.
  • Possesses strong time management skills and consistently meet deadlines.
  • Monitors system queues in the fraud monitoring/anti-money laundering software Verafin to identify high risk transactions within the membership portfolio.
  • Conducts investigations into suspicious activity, including but not limited to scams, check/wire/ACH/card fraud, identity theft, insurance fraud, account takeovers, electronic crimes and elder abuse.
  • Tracks and documents investigations in Verafin case management system.
  • Refers more complex fraud and BSA/AML alerts to the appropriate team members of the Operations Department.
  • Files Suspicious Activity Reports in Verafin as needed.
  • Regularly communicates findings to the Fraud Analyst/Internal Auditor/VP of Operations.
  • Investigates member transactions to identify fraudulent activity such as account takeover, friendly fraud, identity theft or other similar risks.
  • Interacts with credit union employees and members in order to validate information while researching suspected fraud scenarios.
  • Communicates with members by phone or email to validate account activity.
  • Determines existing fraud trends by the analysis of accounts and transaction patterns.
  • Utilizes external resources that identify nationwide and global fraud trends and communicate this information to the Fraud Analyst and/or VP of Operations. Evaluates and recommends improvements of all corporate-wide systems in order to enhance the credit union's fraud prevention program.
  • Recommends mitigation solutions affecting various areas/departments.
  • Works with the Internal Auditors to assist in money laundering investigations to provide a fraud perspective when needed.
  • Assists in the development and implementation of automated fraud detection and real-time decisioning strategies.
  • Acts as a primary resource for internal employees in the areas of fraud and loss prevention.
  • Must be able to work independently with little assistance or supervision.
  • Must be able and willing to work a minimum of 40 hours per week plus overtime as needed.
  • Must be able and willing to work and/or travel to any of our office locations as needed within a 75-mile radius.
  • Must be able to travel to and attend job-related conferences and training, both local and out of state.
  • Performs additional duties as assigned.

Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge and Skills
Experience:
A minimum of one-year financial institution experience in the areas of lending and operations or one year working in an investigative capacity in an unrelated field.
Education / Training:
High school diploma or general education degree (GED). Some college experience preferred.
Job Requirements:
  • Must possess exceptional investigative skills and a data-driven mindset.
  • Possess exceptional written and verbal communication skills using tact and to reach an objective.
  • Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs.
  • A significant level of trust, diplomacy, and confidentiality is required, in addition to normal courtesy and tact.
  • Work involves extensive personal contact with others and/or can be of a personal or sensitive nature.
  • Work involves motivating or influencing others.
  • Maintain a high level of knowledge and procedural expertise in credit union products, services, and promotions.
  • Perform all work within established policies and procedures.
  • Ability to work in an open-concept workspace/environment.

Physical Demands:
While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds.
Working Conditions
Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.
In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
This organization uses E-Verify® in its hiring practices to achieve a lawful workforce.

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