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Auto Insurance Claims Jobs in Atlanta, GA (NOW HIRING)

Vega Claims

Claims Manager

Atlanta, GA · On-site

$110 - $150/hr

Who we are The $250B insurance claims industry runs on fax machines, phone tag, and adjusters ... Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also ...

Vega Claims

Claims Manager

Atlanta, GA · On-site

Who we are The $250B insurance claims industry runs on fax machines, phone tag, and adjusters ... Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also ...

Vega Claims

Claims Operations Associate

Atlanta, GA · On-site

$17 - $23/hr

Who we are The $250B insurance claims industry runs on fax machines, phone tag, and adjusters ... Commercial Insurance background a plus * Strong property and casualty exposure in auto preferred

New

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

This role is ideal for someone with prior insurance, automotive, or claims experience who is ... Investigate and manage auto physical damage claims from first notice of loss through final ...

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All JobsAuto Insurance Claims JobsAuto Insurance Claims Jobs in Atlanta, GA

Auto Insurance Claims information

See Atlanta, GA salary details

$12

$22

$41

How much do auto insurance claims jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto insurance claims in Atlanta, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.71 per hour, depending on experience, location, and employer.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are the key skills and qualifications needed to thrive as an auto insurance claims adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

What are popular job titles related to Auto Insurance Claims jobs in Atlanta, GA?

For Auto Insurance Claims jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Auto Insurance Claims jobs in Atlanta, GA look for?

The top searched job categories for Auto Insurance Claims jobs in Atlanta, GA are:

Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $47,011 per year, or $22.6 per hour.

Casualty Claims Representative

Auto Owners Insurance Company

Stonecrest, GA • On-site

Full-time

Retirement, PTO

Posted 12 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.

  • Analyze and interpret policy coverage and determine liability and damages.

  • Negotiate claims settlements in accordance with company procedures and within authority limits.

  • Communicate claim status to all relevant stakeholders, including insureds and agents.

  • Maintain accurate documentation in company systems and adhere to regulatory and internal standards.

  • Participate in training and education programs to enhance claim-handling skills.

  • Travel as needed for onsite investigations or meetings.

  • Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.

Desired Skills & Experience

  • Bachelor's degree or equivalent combination of education and related experience.

  • At least 1 year of related insurance or claims experience.

  • Basic understanding of casualty policy language

  • Strong verbal and written communication

  • Ability to gather and interpret information for effective claims resolution

  • Demonstrated ability to manage time and tasks efficiently

  • Interpersonal skills to deal with diverse customers and situations

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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