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Auto Insurance Adjuster Jobs in Virginia (NOW HIRING)

USAA

Auto Adjuster (Mid-Level) - Non-Injury

Chesapeake, VA · On-site +1

$51K - $92K/yr

The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to ...

USAA

Auto Adjuster (Mid-Level) - Non-Injury

Chesapeake, VA · On-site +1

$51K - $92K/yr

The Opportunity As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to ...

AlphaStaffHCM

Injury Adjuster

Chesapeake, VA · Hybrid

$57K - $77K/yr

Adjust non‑attorney involved soft tissue bodily injury claims , including related auto physical ... Familiarity with applicable case law and state insurance laws and regulations * Strong negotiation ...

MSCCN

Field Auto Adjuster - Durham NC

Culpeper, VA · On-site

$28.03 - $39.42/hr

National General Insurance is seeking an experienced Auto Field Adjuster to join our field estimating team supporting the Durham, North Carolina market. This is a territory-based, field position, and ...

USAA

Injury Adjuster

Chesapeake, VA · Hybrid

$57K - $103K/yr

Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 2+ years Auto Liability/Casualty adjusting experience to include ...

USAA

Sr. Injury Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

Deep knowledge and understanding of the auto claims contract as well as application of case law and ... Acquisition and maintenance of insurance adjuster license within 90 days and designated number of ...

USAA

Sr. Injury Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

Deep knowledge and understanding of the auto claims contract as well as application of case law and ... Acquisition and maintenance of insurance adjuster license within 90 days and designated number of ...

USAA

Sr. Injury Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

Deep knowledge and understanding of the auto claims contract as well as application of case law and ... Acquisition and maintenance of insurance adjuster license within 90 days and designated number of ...

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All JobsAuto Insurance Adjuster JobsAuto Insurance Adjuster Jobs in Virginia

Auto Insurance Adjuster information

See Virginia salary details

$19.3K

$74K

$109.6K

How much do auto insurance adjuster jobs pay per year?

As of Jun 15, 2026, the average yearly pay for auto insurance adjuster in Virginia is $74,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What does an auto insurance adjuster do?

An auto insurance adjuster investigates car accident claims to determine the extent of the insurance company's liability. They review police reports, inspect vehicle damage, interview involved parties, and assess repair costs. The adjuster works with policyholders, witnesses, and sometimes repair shops to gather information and negotiate settlements. Their main role is to ensure that claims are resolved fairly and according to the terms of the insurance policy.

Is being a claim adjuster worth it?

Auto insurance claim adjusters evaluate insurance claims, determine coverage, and estimate damages, often working in an office or remotely. The role offers a stable salary, opportunities for certification, and requires strong communication and analytical skills, but can involve stressful situations and irregular hours during claims processing peaks.

Is an adjuster license hard to get?

Obtaining an auto insurance adjuster license typically involves completing pre-licensing education, passing a state exam, and submitting an application. The difficulty varies by state but generally requires a basic understanding of insurance policies and claims processes; some states also require background checks or continuing education for renewal.

What are the key skills and qualifications needed to thrive as an Auto Insurance Adjuster, and why are they important?

To thrive as an Auto Insurance Adjuster, you need a solid understanding of insurance policies, claims processing, and automotive repair, often supported by a relevant degree or claims adjusting license. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using digital documentation systems are typically required. Strong negotiation, problem-solving, and interpersonal communication skills help adjusters effectively resolve claims and work with policyholders, repair shops, and other stakeholders. These skills ensure accurate claim assessments, efficient settlements, and high customer satisfaction in a compliance-driven industry.

How much do adjusters make?

Auto insurance adjusters in Georgia typically earn an average annual salary of around $50,000 to $70,000, depending on experience and certifications. Experienced adjusters or those working for large firms may earn higher salaries, and some may receive additional compensation through bonuses or overtime. Licensing and strong negotiation skills can also impact earning potential.

What is the difference between Auto Insurance Adjuster vs Claims Examiner?

AspectAuto Insurance AdjusterClaims Examiner
Required CredentialsHigh school diploma; licensing varies by state; insurance adjuster license often requiredHigh school diploma; some states require licensing or certification
Work EnvironmentField and office; inspecting vehicles, interviewing claimantsPrimarily office-based; reviewing claims and documentation
Employer & IndustryInsurance companies, independent adjusting firmsInsurance companies, third-party administrators

Auto Insurance Adjusters evaluate vehicle damage and determine claim payouts, often working in the field. Claims Examiners review and process insurance claims mainly in an office setting. While both roles involve insurance claims, adjusters focus on damage assessment, whereas examiners handle claim review and approval.

Which insurance adjuster makes the most money?

Senior or specialized auto insurance adjusters, such as those handling complex or high-value claims, tend to earn the highest salaries in the field. Adjusters with advanced certifications, extensive experience, or working for large insurers generally have higher earning potential.
What are popular job titles related to Auto Insurance Adjuster jobs in Virginia? For Auto Insurance Adjuster jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Auto Insurance Adjuster jobs in Virginia look for? The top searched job categories for Auto Insurance Adjuster jobs in Virginia are:
What cities in Virginia are hiring for Auto Insurance Adjuster jobs? Cities in Virginia with the most Auto Insurance Adjuster job openings:
Auto Insurance Adjuster jobs near you
Auto Adjuster (Mid-Level) - Non-Injury

Auto Adjuster (Mid-Level) - Non-Injury

USAA

Chesapeake, VA • On-site, Remote

$51K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

USAA rating

8.3

Company rating: 8.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

34th of 141 rated banks

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service experience.

  • Progressive experience handling low complexity auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • One or more years of auto liability claims experience managing claims from initial contact through resolution

  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills

  • At least two years of customer service experience, demonstrating strong communication and problem-solving skills

  • Proven experience with comparative negligence and shared liability determinations

  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions

  • Proficiency with Guidewire or similar claims management systems

  • Bachelor’s degree or industry designation (e.g., AIC, CPCU)

  • Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $92,060.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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