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Auto Glass Manager Jobs in Riverside, CA (NOW HIRING)

Gerber Collision & Glass

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Auto Body Parts Coordinator

Redlands, CA · On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Enter all parts invoices into the recommended Management Information System (MIS). * Label and ...

Gerber Collision & Glass

CSR

Highland, CA · On-site

$17 - $24/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Gerber Collision & Glass

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

Gerber Collision & Glass

CSR

Highland, CA

$17 - $24/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

Auto Body Parts Coordinator

Redlands, CA · On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Enter all parts invoices into the recommended Management Information System (MIS). Label and track ...

The Boyd Group

Auto Body Parts Coordinator

Redlands, CA · On-site

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Enter all parts invoices into the recommended Management Information System (MIS). Label and track ...

The Boyd Group

CSR

Highland, CA

$17 - $24/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Menifee, CA

$17.50 - $24.50/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Highland, CA · On-site

$17 - $24/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Menifee, CA · On-site

$17.50 - $24.50/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

The Boyd Group

CSR

Highland, CA

$17 - $24/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... They manage working relationships with customers and insurances companies while providing all ...

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Showing results 21-40

All JobsAuto Glass JobsAuto Glass Manager JobsAuto Glass Manager Jobs in Riverside, CA

Auto Glass Manager information

See Riverside, CA salary details

$13

$21

$34

How much do auto glass manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for auto glass manager in Riverside, CA is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.07 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an auto glass manager?

An Auto Glass Manager oversees the day-to-day operations of the shop, including managing technician schedules, ensuring timely completion of glass repairs and installations, and maintaining inventory levels. They frequently interact with customers to handle service inquiries, resolve issues, and ensure overall satisfaction. Managers also ensure compliance with safety standards and company policies, handle administrative tasks like invoicing and reporting, and support staff training and development. This multifaceted role requires balancing technical supervision with customer service and operational management, making each day varied and engaging.

What are the key skills and qualifications needed to thrive in the auto glass manager position?

To thrive as an Auto Glass Manager, you need strong knowledge of automotive glass repair and installation procedures, proven leadership abilities, and experience managing teams and workflow in a service environment. Familiarity with software for inventory management, point-of-sale (POS) systems, and safety compliance, as well as certifications such as NGA or Auto Glass Safety Council credentials, is often required. Exceptional customer service, problem-solving, and communication skills help set top performers apart in this role. These competencies are crucial for ensuring safety, maintaining service quality, driving business performance, and fostering a positive shop environment.

What is an auto glass manager?

An Auto Glass Manager oversees the daily operations of an auto glass repair and replacement business. They are responsible for managing a team of technicians, ensuring quality workmanship, handling customer service, and maintaining inventory. Additionally, they coordinate scheduling, handle billing, and ensure compliance with safety standards. Their role requires leadership, technical knowledge, and strong customer service skills to ensure efficient operations and customer satisfaction.

What are popular job titles related to Auto Glass Manager jobs in Riverside, CA? For Auto Glass Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Auto Glass Manager jobs in Riverside, CA look for? The top searched job categories for Auto Glass Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Auto Glass Manager jobs? Cities near Riverside, CA with the most Auto Glass Manager job openings:
Auto Glass Manager jobs near you
Infographic showing various Auto Glass Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,731 per year, or $21 per hour.

Customer Service Rep (Part-Time)

PGW Auto Glass

Riverside, CA

$21/hr

Part-time

Retirement

Posted 22 days ago

PGW Auto Glass rating

4.9

Company rating: 4.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

396th of 412 rated retail wholesalers

Job description

Job Summary: This role involves handling inbound and outbound customer interactions to ensure accurate scheduling, billing, and service resolution. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering excellent customer service. 

In this role, you will manage customer inquiries, orders, complaints, troubleshooting, and returns while working closely with distribution centers, third-party carriers, and suppliers to resolve issues efficiently in a fast paced, team-oriented environment.  

Key Responsibilities & Duties:   

This position is part-time.

  • Respond to inbound customer calls and emails regarding price quotes, orders, scheduling, billing, and service inquiries.
  • Provide professional and efficient customer service while maintaining a high level of courtesy and accuracy. 
  • Troubleshoot and resolve customer complaints, including shipping issues, product concerns, and service discrepancies. 
  • Facilitate returns and coordinate with distribution centers and suppliers to ensure accurate processing. 
  • Maintain accurate documentation of customer interactions, issues, and resolutions using CRM software. 
  • Follow up with customers throughout the resolution process to ensure satisfaction. 
  • Route calls to the appropriate department when necessary, ensuring a seamless customer experience. 
  • Assist in generating sales and upselling opportunities based on inbound customer inquiries. 
  • Stay knowledgeable about product inventory, ADAS systems, and calibration processes to provide accurate information to customers. 
  • Ensure consistent communication between the company and customers to foster strong relationships. 
  • Perform data entry, process cancellations, credits, and invoicing as needed. 
  • Support additional call center functions and assume other duties as assigned. 
 Qualifications & Skills:  

  • Strong verbal and written communication skills with the ability to convey information clearly and professionally. 

  • Previous customer service experience in a call center environment. 

  • Bilingual in English & Spanish is a plus. 

  • Ability to multi-task in a fast-paced, high-volume environment. 

  • Strong problem-solving and conflict resolution skills. 

  • Attention to detail and ability to work under frequent interruptions. 

  • Experience using CRM systems and data entry tools. 

  • Sound knowledge of customer service principles and best practices. 

  • Ability to work independently and as part of a team. 

  • High School diploma or equivalent required. 

 Work Environment & Physical Requirements:  

  • Work is primarily sedentary; must be able to sit for extended periods while using a computer, keyboard, and mouse. 

  • Occasional lifting and moving up to 50 lbs. may be required. 

  • Fast-paced environment with frequent customer interactions and problem resolution. 

 Benefits & Compensation:  
  • 401(k) with company match  

Compensation:  $21.00/hour

What PGW Auto Glass employees say

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