Auto Finance Service Manager Jobs (NOW HIRING)

Westlake Financial is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 2.26 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.

Why Join Westlake Financial?
Westlake Financial is a leader in the auto finance industry, providing innovative and flexible lending solutions to our clients. We value our employees and offer opportunities for growth, a dynamic work environment, and a commitment to diversity and inclusion. If you’re passionate about helping people achieve their financial goals and enjoy working in a collaborative, high-energy environment, we’d love to have you join our team.

Job Summary
Westlake Financial Services is seeking a dedicated and results-driven Loan Officer to join our Auto Finance team. As a Loan Officer, you will play a critical role in our lending process, working closely with car dealerships and clients to assess and approve auto loans. You will be responsible for evaluating loan applications, making informed lending decisions, and providing exceptional customer service to help clients achieve their vehicle financing needs.

Key Responsibilities

• Loan Origination: Review and process auto loan applications, ensuring they meet company and regulatory requirements.
• Application Analysis: Analyze applicants' financial backgrounds, credit histories, and other relevant information to assess risk and determine loan eligibility.
• Decision Making: Make loan approval or rejection decisions based on financial data, risk analysis, and company guidelines.
• Relationship Management: Build and maintain strong relationships with car dealerships, providing guidance on Westlake Financial Services’ loan products and criteria.
• Compliance and Documentation: Ensure all loan files comply with state and federal lending regulations, complete all necessary documentation, and update loan records accurately.
• Customer Support: Provide excellent customer service to clients by addressing inquiries, assisting with loan requirements, and offering financial guidance.
• Sales Collaboration: Work closely with the sales team to maximize loan opportunities, support marketing initiatives, and promote our products to new and existing clients.
• Reporting: Regularly report on loan performance, application volume, and approval/decline rates to provide insights and support business objectives.

Requirements

• Experience: 2-4 years of experience in loan origination or underwriting, preferably in auto finance or consumer lending.
• Education: Bachelor’s degree in finance, business, or a related field (preferred) or equivalent experience.
• Skills:
• Strong analytical skills with the ability to assess financial data and make sound lending decisions.
• Excellent communication skills, both verbal and written, to effectively interact with dealerships, clients, and internal teams.
• High level of attention to detail, ensuring accuracy in documentation and compliance with regulatory standards.
• Proficiency in financial software, loan origination systems, and Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge:
• In-depth knowledge of auto finance lending practices, credit analysis, and risk assessment.
• Familiarity with state and federal regulations governing consumer lending.
• Understanding of credit scoring models and loan approval criteria.
• Attributes:
• Strong customer service orientation with a commitment to client satisfaction.
• Ability to work independently, meet deadlines, and manage multiple tasks in a fast-paced environment.
• Results-oriented with a proactive approach to identifying opportunities for loan growth and process improvements.

Preferred Qualifications

• Experience working with car dealerships and a network of automotive industry contacts.
• Knowledge of Westlake Financial Services’ products and processes.

COMPENSATION PLAN

• Annual Total Comp $110,000.00 = Total max comp with monthly bonuses 
• Annual Base $47,985.60 = $23.07/hr
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable

The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable. 

FULL TIME BENEFITS

• Medical, Dental, and Vision benefits 
• Life Insurance and Long-term disability plans 
• Flexible Spending Account 
• 401K matching 
• Employee Stock Ownership Program in a $20 Billion Company, plus company matching 
• Wellness Programs 
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
• Career Path Opportunities 
• Discounts on Parks, Museums, Movie Tickets, and Attractions 
• Annual Flu Shot
• Paid Vacations Days 
• Paid Sick days 
• Paid holidays 
• HGym (available in our Los Angeles, CA & Dallas,TX office) 
• Rental Car Discounts, Dell Member Purchase Program 
• UKG Wallet 

CONTACT US
https://www.westlakefinancial.com/careers/

ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services,
and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.