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Auto Finance Collection Jobs in Irving, TX (NOW HIRING)

MEI Group

Auto Collections Supervisor

Arlington, TX · On-site

$60 - $65/hr

MEI Auto Finance Inc. - Arlington, TX 76006 Position: Auto Collections Supervisor Compensation ... Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair ...

MEI Group

Auto Collections Supervisor

Arlington, TX

$60K - $65K/yr

We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles ... Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair ...

MEI GROUP

Auto Collections Supervisor

Arlington, TX · On-site

$60K - $65K/yr

We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles ... Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair ...

KYYBA

Be Seen First

Collection(Spanish speaking)

Fort Worth, TX · On-site

$23 - $25/hr

Support collection efforts on higher‐delinquency or escalated accounts when required. * Conduct ... Auto finance or collections experience preferred * Strong verbal and written communication skills

MEI Group

Auto Collections Representative

Arlington, TX

$16 - $20.75/hr

With over 30 years of success in the automotive and finance industries, we're on a mission to make ... Meet or exceed daily, weekly, and monthly collection and performance goals. * Accurately document ...

MEI GROUP

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

With over 30 years of success in the automotive and finance industries, we're on a mission to make ... Meet or exceed daily, weekly, and monthly collection and performance goals. * Accurately document ...

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Showing results 1-20

All JobsAuto Finance Collection JobsAuto Finance Collection Jobs in Irving, TX

Auto Finance Collection information

See Irving, TX salary details

$26.9K

$138.9K

$228.5K

How much do auto finance collection jobs pay per year?

As of Sep 4, 2026, the average yearly pay for auto finance collection in Irving, TX is $138,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,300.00 and $167,100.00 per year, depending on experience, location, and employer.

What is an auto finance collection?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in auto finance collection?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an auto finance collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What job categories do people searching Auto Finance Collection jobs in Irving, TX look for?

The top searched job categories for Auto Finance Collection jobs in Irving, TX are:

What cities near Irving, TX are hiring for Auto Finance Collection jobs?

Cities near Irving, TX with the most Auto Finance Collection job openings:

Auto Finance Collection jobs near you
Infographic showing various Auto Finance Collection job openings in Irving, TX as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 87% In-person, 10% Hybrid, and 3% Remote job distribution, with an average salary of $138,898 per year, or $66.8 per hour.

Auto Collections Supervisor

MEI Group

Arlington, TX • On-site

$60 - $65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Job Details

Job Location: MEI Auto Finance Inc. - Arlington, TX 76006
Position: Auto Collections Supervisor


Compensation

Annual Salary: $60,000-$65,000 (DOE)
Weekly performance-based bonus opportunities


About MEI Group USA

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive,
finance, technology, insurance, and real estate. We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance,
selling more than 6,500 vehicles annually while providing customers with an integrated vehicle purchasing and
financing experience. With more than 300 employees, we are committed to delivering exceptional customer
service, fostering innovation, and creating opportunities for career growth.


Position Summary

MEI Group USA is seeking an experienced Collections Supervisor to lead our Corporate Call Center Collections
team. This position is responsible for overseeing the daily operations of the collections floor, coaching and
development team members, handling escalated customer situations, and ensuring departmental performance
goals are achieved while maintaining compliance with company policies and industry regulations.


The ideal candidate is a hands-on leader who thrives in a fast-paced environment, possesses strong automotive
collections knowledge, and is passionate about developing high-performing teams.


What You'll Do

  • Supervise the daily operations of the Corporate Collections Call Center.

  • Coach, mentor, and develop Collections Representatives to improve individual and team performance.

  • Monitor employee productivity, quality, attendance, and adherence to company standards.

  • Handle escalated customer concerns professionally and efficiently.

  • Maintain accurate collection notes and account documentation.

  • Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all company policies.

  • Utilize internal collection systems and vendor platforms to manage account activity.

  • Assist with workforce scheduling and daily operational coverage.

  • Conduct performance evaluations, provide constructive coaching, and implement performance improvement plans when necessary.

  • Monitor collection metrics and implement strategies to improve results.

  • Collaborate with management to achieve departmental goals and objectives.

  • Communicate effectively with customers and internal departments.

  • Perform other duties as assigned.


What We're Looking For

  • Minimum of 3 years of supervisory experience in a call center or branch environment.

  • Automotive collections experience strongly preferred.

  • Strong knowledge of the Federal Fair Debt Collection Practices Act (FDCPA).

  • Excellent leadership, coaching, and team development skills.

  • Strong verbal and written communication skills.

  • Ability to multitask and make sound decisions in a fast-paced environment.

  • Proficient in Microsoft Word and Excel.

  • Goal-oriented with strong organizational and problem-solving abilities.

  • Ability to provide effective feedback, accountability, and performance coaching.

  • Proven ability to met daily, weekly, and monthly performance goals.


Requirements

  • High school diploma or equivalent required.

  • Ability to work a rotating schedule, including weekends and occasional overtime.

  • Must be punctual, dependable, and maintain regular attendance.

  • Must successfully pass a background check.

  • Must be authorized to work in the United States.


Benefits

  • Medical, Dental, Vision, Life Insurance

  • Short and Long-Term Disability Insurance

  • 401(k) with Company Match

  • Paid Time Off (PTO)

  • Paid Holidays


Perks

  • Access to a fully equipped onsite gym at our corporate office in Arlington


Build Your Career with MEI Group

At MEI Group, we believe our employees are our greatest asset. We foster a culture built on accountability,
integrity, teamwork, and continuous improvement. If you're a motivated leader looking to make an impact while
growing your career with an established and expanding organization, we'd love to hear from you.


Qualifications
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