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Auto Finance Collection Jobs in Maryland (NOW HIRING)

Store Manager

Mechanicsville, MD · On-site

$45K - $80K/yr

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Store Manager

Laurel, MD · On-site

$45K - $80K/yr

Fisher Auto Parts' employees are one of the key ingredients to our success - past, present and ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Store Manager

Waldorf, MD · On-site

$45K - $80K/yr

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Store Manager

Lexington Park, MD · On-site

$45K - $80K/yr

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Federated/Fisher Auto Parts, Home of the Parts Professionals! Providing world class customer ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts is a family owned and operated business that has been in operation since 1929 ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Senior Financial Analyst

Baltimore, MD · Hybrid

$100K - $120K/yr

Reporting directly to the Regional Finance Director, this position serves as a core analytical ... cash collection. * Validation & Escalations: Review customer consumption estimates, validate ...

Collector II

Laurel, MD · On-site

$29.21 - $36.51/hr

Serves as a back-up for administrative collection activities. May receive day to day direction from ... Provides financial counseling to members as needed. * Performs collections efforts in accordance ...

Collector II

Laurel, MD · On-site

$29.21 - $36.51/hr

Serves as a back-up for administrative collection activities. May receive day to day direction from ... Provides financial counseling to members as needed. * Performs collections efforts in accordance ...

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Auto Finance Collection information

What is an auto finance collection?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in auto finance collection?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an auto finance collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in Maryland?

For Auto Finance Collection jobs in Maryland, the most frequently searched job titles are:

Infographic showing various Auto Finance Collection job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 91% In-person, and 9% Hybrid job distribution.

Collection Representative

Friendly Finance Corp.

Baltimore, MD • On-site

$17.75 - $23/hr

Full-time

Re-posted 5 days ago


Job description

Company Description

Friendly Finance Corporation is a successful, growing company dedicated to helping automotive dealers with their loan and credit applications/approval needs.

Job Description

Perform the research, investigation, analysis, financial advising, and follow-up work necessary for the collection of delinquent funds for automotive loans.  

Contacts customers by phone and mail concerning delinquency  Ability to review and analyze customer histories.  Maintain productivitity, quality and goal standards set by managment.

Understand federal and state rules, regulations and guidelines in order to make suitable payment arrangements or send required letters on delinquent loans.

Locate lost borrowers utlilizing skip-tracing techniques.

Qualifications

High School diploma or GED

Excellent communication, judgment and analytical skills

Ability to work in a fast-paced environment and multi-task

At lease two years collection experience; auto experience preferred

Additional Information

EOE