Manage collections on a portfolio of sub-prime auto finance receivables * Make outbound calls to ... Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account ...
Manage collections on a portfolio of sub-prime auto finance receivables * Make outbound calls to ... Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account ...
... financing company, is seeking an experienced, energetic, dedicated Senior Collector to join our ... Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account ...
... financing company, is seeking an experienced, energetic, dedicated Senior Collector to join our ... Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account ...
IL · Hybrid
$18 - $24.25/hr
Maintain accurate account documentation and collection activity records. Qualifications for the ... Auto finance, transportation, equipment finance, or secured collateral collections experience ...
Banner Staffing Services Patient Financial Services Representative
Banner, IL · On-site
$16.50 - $18/hr
Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits ... Collect payments and meet regular collection targets as determined by management. Demonstrates the ...
Banner Staffing Services Patient Financial Services Representative
Banner, IL · On-site
$16.50 - $18/hr
Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits ... Collect payments and meet regular collection targets as determined by management. Demonstrates the ...
Customer Collections Specialist
Oak Brook, IL · On-site
$17.25 - $22.75/hr
PLS - which stands for People - Location - Service - is a leading retail provider of financial ... AUTO COLLECTIONS Position Overview: This position is responsible for the collection and resolution ...
Customer Collections Specialist
Oak Brook, IL · On-site
$17.25 - $22.75/hr
PLS - which stands for People - Location - Service - is a leading retail provider of financial ... AUTO COLLECTIONS Position Overview: This position is responsible for the collection and resolution ...
Customer Collections Specialist
Oak Brook, IL · On-site
$18 - $20/hr
The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 ... AUTO COLLECTIONS Position Overview: This position is responsible for the collection and resolution ...
Customer Collections Specialist
Oak Brook, IL · On-site
$18 - $20/hr
The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 ... AUTO COLLECTIONS Position Overview: This position is responsible for the collection and resolution ...
MAN TRAINEE HOURLY
Barrington, IL · On-site
$19 - $24/hr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Barrington, IL · On-site
$19 - $24/hr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Bradley, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Bradley, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Bradley, IL · On-site
$50K - $60K/yr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Bradley, IL · On-site
$50K - $60K/yr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Bradley, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Bradley, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Murphysboro, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Murphysboro, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Crystal Lake, IL · On-site
$18 - $24/hr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Crystal Lake, IL · On-site
$18 - $24/hr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Mount Vernon, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Mount Vernon, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Lockport, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Lockport, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Coal City, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
MAN TRAINEE HOURLY
Coal City, IL · On-site
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Benton, IL · On-site
$44K - $55K/yr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
STORE MANAGER
Benton, IL · On-site
$44K - $55K/yr
At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...
Auto Finance Collection information
What is an auto finance collection?
An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.
What are the key skills and qualifications needed to thrive in auto finance collection?
Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.
What are some typical challenges faced in an auto finance collection role?
Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

Collections Account Manager - Bilingual Required - SALARY+ BONUS $72 to $85k+/yr!
Chicago, IL
$72K - $85K/yr
Full-time
Medical, Dental, Retirement, PTO
Re-posted 25 days ago
Job description
NOW SEEKING Collections Account Managers for Chicago Acceptance!
$72,000-$85,000+/year (based on exp/skill)
BILINGUAL-FLUENT in SPANISH & ENGLISH REQUIRED
Chicago Acceptance is a successful long-standing auto finance company that has been serving the Waukegan, Elgin & Joliet metro and surrounding areas since 2009. Positivity, honesty and integrity are the core values of our company.
As a result of continued growth and increasingly high customer demand, we have an immediate need for additional proactive, motivated and experienced Collections Account Managers!
We Offer:
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COMPETITIVE PAY!
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Earn $72,000 to $85,000+/yr! (based on skills/exp)
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$20/hr to $30/hr (based on exp/skills) + TONS of BONUSES
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5 Day/40 Hr Work Week! (Must have availability for rotating Saturdays, Closed Sundays, and Off either Tue, Wed, or Thur!)
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FLEXIBLE SHIFTS tailored to YOU! (hours fall between Mon-Fri 9am-7pm and Sat 9a-6pm)
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Employee Discounts
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Professional Development Assistance and On-Going Training
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Paid Time Off- Vacation, Holiday, Sick Time
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401k Plan w/ a Match (up to 12%)
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Retirement Planning
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Disability Insurance
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Health Insurance
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Dental Insurance
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Company Apparel
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Solid Job Security With a Long-Standing Organization in Business since 2009
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Great Work Environment with a Supportive Management Team to Ensure Your Success
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Great Opportunities for Advancement
Job Responsibilities:
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Manage collections on a portfolio of sub-prime auto finance receivables
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Make outbound calls to customers to obtain payment on past due payments
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Take inbound calls from customers related to taking/scheduling payments, updating customer information, and other customer service inquiries
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Ensure delinquency and charge-off goals are obtained
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Proactively monitor accounts and address a variety of issues
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Provide excellent customer service to our customers
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Other duties as assigned
What We are Looking for:
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3+ Years Collections experience Preferred
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Bilingual-Fluent in both Spanish & English Required
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High School Degree, GED, or College Degree Preferred
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Available to work Rotating Saturdays
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Available to work sometimes until 7pm
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Proficient in legal collections and repossession procedures
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First-party collections experience is a PLUS
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People skills, relationship & rapport building skills
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Strong communication skills, both verbal and written
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A problem solver; ability to develop a plan to get customer back on track with payments
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Strong customer service skills - friendly, professional
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Good phone skills; ability to make large number of phone calls and answer multiple calls
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Good computer skills
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Well organized with the ability to multi-task
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History of longevity of employment
APPLY NOW for a GREAT NEW CAREER!
Please APPLY, and you may also CALL 844-865-2193 to set an appointment. Submit your resume/interest, be sure to include your current contact information so we may contact you to set up a face to face interview.
NO WALK-INS PLEASE-APPOINTMENTS ARE REQUIRED.
Chicago Acceptance
6231 N. Western Ave.
Chicago, IL 60659
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Applicants Must Be at least 24 Years of Age
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Must Be Authorized to Work in the U.S.
Experience in the following industries is a plus/Keywords/Skills: Aaron’s, Account Issues, Account Management, Account Manager, Account Sales, Accounts Receivable, ACH, ACH Funds, Appointment Setter, Auto Billing, Auto Collections, Auto Finance, Auto Financial Services, Auto Financing, Auto Loan, Auto Loans, Automotive Billing, Automotive Collections, Automotive Finance, Automotive Financial Services, Automotive Financing, Background Checks, Bilingual, Billing Issues, Business Development Center, Business to Business Sales, Buy Her-Pay Here, Buy Here Pay Here, Buy Here/Pay Here, Call Center, Cellular Phone Sales, Collateral, Collection Efforts, Collection Issues, Collections, Collections Account, Collections Account Manager, Collections Accounts, Collections Agent, Collections Representative, Collections Specialist, Commercial Sales, Commission Sales, Computer Skills, Conflict Resolution, Consumer Collections, Courts, Credit Card Calling, Credit Card Calls, Credit Card Collections, Credit Reports, CRM, Customer Accounts, Customer Issues, Customer Relationship Management, Customer Service Representative, Debt Collection, Debt Repayment, Default, Delinquencies, Delinquent, Delinquent Accounts, Dialer System, Due Balances, F&I, F&I Manager, FDCPA, Finance Manager, Financial Sales, Franchise Dealer, Garnishments, Hospitality Industry, Inbound Calls, Independent Dealer, Inside Sales, Insurance Sales, Internet Sales, Legal Action, Loan Debt, Negotiate Payments, Negotiating, Negotiation, Outbound Calls, Outside Sales, Overdue Accounts, Overdue Payments, Party Collections, Past Due Accounts, Past Due Balances, Payment Arrangements, Payment Options, People Skills, Phone Etiquette, Phone Skills, Recovery, Relationship Management, Rent to Own, Rent-a-Center, Repayment Schedules, Repo, Repossession, Repossessions, Sales Manager, Sales Skills, SAP, Scheduling, Skip Trace, Skip Tracing, Skiptrace, Skiptracing, Spanish, State Laws, Student Loans, Sub Prime Financing, Sub Prime Lending, Subprime Financing, Subprime Lending, Subprime Loans, Telemarketing, Telephone Sales, Used Cars, Wage Garnishment, etc.