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Auto Dealership Service Manager Jobs in Mobile, AL

Ward Trucks

WARD IDEALEASE SERVICE MANAGER

Mobile, AL · On-site

Idealease Service Manager Department: Maintenance Reports To: Idealease General Manager Primary ... dealership. 6. Display honesty in all company and customer related dealings. NOTE: This is not ...

Ward-Trucks

WARD IDEALEASE SERVICE MANAGER

Mobile, AL · On-site

$60 - $80/hr

... dealership. 6. Display honesty in all company and customer related dealings. NOTE: This is not ... Idealease Service Manager (ISM) KPM's * 95% PM currency per month * 19% maintenance costs* for ...

Ward Trucks

WARD IDEALEASE SERVICE MANAGER

Mobile, AL · On-site

Idealease Service Manager Department: Maintenance Reports To: Idealease General Manager Primary ... dealership. 6. Display honesty in all company and customer related dealings. NOTE: This is not ...

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All JobsAuto Dealership Service JobsAuto Dealership Service Manager JobsAuto Dealership Service Manager Jobs in Mobile, AL

Auto Dealership Service Manager information

See Mobile, AL salary details

$31K

$74.4K

$142K

How much do auto dealership service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for auto dealership service manager in Mobile, AL is $74,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $79,600.00 per year, depending on experience, location, and employer.

What is the difference between Auto Dealership Service Manager vs Auto Service Advisor?

AspectAuto Dealership Service ManagerAuto Service Advisor
CredentialsExperience in automotive service management, often certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent; ASE certifications beneficial but not mandatory
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, recommends repairs, and explains service needs
Employer & Industry UsageUsed in automotive dealerships and service centers for managerial rolesCommonly employed in dealerships and independent repair shops as customer-facing staff

The Auto Dealership Service Manager focuses on managing the entire service department, overseeing staff, and ensuring operational efficiency. In contrast, the Auto Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How to become an auto dealership service manager?

To become an auto dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a technician or service advisor. A relevant post-secondary education or certification, such as ASE certification, can enhance prospects. Progression usually involves gaining experience in automotive service operations and developing leadership abilities.

What does an auto dealership service manager do at a dealership?

An auto dealership service manager oversees the service department, coordinating repairs, maintenance, and customer service. They manage staff, ensure quality work, handle customer concerns, and maintain profitability, often using dealership management software and requiring technical knowledge of vehicle systems.

What cities near Mobile, AL are hiring for Auto Dealership Service Manager jobs?

Cities near Mobile, AL with the most Auto Dealership Service Manager job openings:

Auto Dealership Service Manager jobs near you
Infographic showing various Auto Dealership Service Manager job openings in Mobile, AL as of June 2026, with employment types broken down into 1% As Needed, 7% Full Time, 90% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,164 per year, or $36.1 per hour.

Fixed Ops Service Manager

Ross Downing Chrysler Dodge Jeep Ram of Mobile

Mobile, AL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 20 days ago

Job description

Position Overview

Ross Downing Chrysler Dodge Jeep Ram of Mobile is seeking a proven Service Manager and leader to oversee and grow a high-performing service department. This role is responsible for driving profitability, operational efficiency, and customer retention through strong leadership, process execution, and team development.

If you thrive in leading people, setting clear goals, and running a structured, results-driven department within a growing automotive group, we want to talk to you.

Essential Duties & Responsibilities

  • Set, forecast, and achieve departmental goals and objectives

  • Recruit, train, motivate, coach, and evaluate all service department staff

  • Prepare and manage monthly and annual operating budgets

  • Monitor department performance using reports, KPIs, tracking systems, and customer surveys

  • Ensure compliance with manufacturer warranty and policy procedures

  • Lead weekly service department meetings

  • Monitor technician productivity and payroll reporting

  • Maintain high-quality repairs while minimizing comebacks through quality control checks

  • Stay current on new equipment and tools and recommend purchases as needed

  • Serve as the primary liaison between the dealership and factory representatives

  • Manage labor pricing guides and maintenance menus

  • Address customer concerns promptly and professionally in alignment with dealership guidelines

  • Maintain a safe, organized, and professional work environment

  • Stay current with technology and software required for modern dealership operations

Systems & Tools Experience

  • Microsoft Office (Teams, Outlook, Excel)

  • X-Time / Dealer FX

  • Dealertrack

Qualifications

  • Proven track record of success in an automotive service leadership role

  • Strong leadership and team development skills

  • Excellent customer service and CSI performance

  • Outstanding verbal and written communication skills

  • Ability to perform in a structured, process-driven environment

  • Strong organizational and problem-solving abilities

  • Valid driver’s license required

Benefits

  • Health, Dental, and Vision Insurance

  • Life Insurance

  • Paid Time Off

  • Employee discounts

  • Professional development and training opportunities

Note: Waiting periods may apply.

Equal Opportunity Employer

Ross Downing Chrysler Dodge Jeep Ram of Mobile is an equal opportunity employer and does not discriminate or tolerate harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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